Hotel Dengan Pengambilan dari hotel di Styria, Austria

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

Modern, clean. Our accommodation was spacious and well-maintained. Everything was fresh and modern. Reception was helpful and friendly. It's a short, safe walk to the old town centre. The hotel is right across from the main train station. Breakfast was buffet style but wholesome value for money.

Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?

本來想住在哈爾施塔特的，但那裡沒找到合適的住所，就訂了這家酒店。雖然是此行程中最貴的酒店，但沒有讓我們失望。酒店坐落在湖邊的山坡上。我們的房間位於湖邊，出門就是草坪與湖景，每個房間門口有兩把椅子和一個小桌，還有一個躺椅，天暖和的話可以在這裡邊喝咖啡邊曬太陽邊欣賞美景，冬天嘛還是算了。房間裏有做飯設施和餐具，想自己做飯的話可以提前買好食材。早上推開房門，晨霧繚繞的湖景真是美呆了。早餐食品很豐富。停車位不少，最遠的位置離房間也不算太遠。

I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our

Hotel very comfortable for a short city visit. Rooms are clean, beds are very comfortable, duvet is so nice. Carpets in room give it a more basic feel but the room has what you need for a short trip. Rooms are quiet. There’s no frills but has what you need. Breakfast is fantastic. Staff are polite. Good location for public transport: trains, buses & trams. It’s an easy 20 min walk into the centre Hauptplatz der Stadt Graz.

The hotel is in a great location, being an easy walk to many tourist attractions. Our superior room was of ample size, but had lots of unused space. The full length windows opened onto a faux balcony which offered views of the clock tower, the nearby square and interesting buildings. The bathroom was small, but serviceable. As a Titanium Discovery member, I was given a nice plate of cakes, a bottle of water and a room upgrade. Staff were friendly and efficient. Pre-stay emails were responded to promptly, questions answered and requests granted. Breakfast was fine with a good selection of cold cuts, bread and bakery items, juices, food warmers with the usual offerings plus eggs to order.

There is some construction work in the area so if you are walking from Graz Hbf it is a bit roundabout to get there but it is close by at about 5 minutes. Comfortable yes and totally adequate but if I could have given a rating of 3.5 I would have. Just not really a place I liked but equally cannot be too critical as that would be unfair.

The hotel is great. Kind staff. My room was proper. I spent my time there due to work. I could relax very well. I had breakfast in the price and it was really great to have these delicious meals before work. The hotel has a good placement. Everything is very close to it. If you choose this hotel for any purpose, you wont be dissapointed.

Stayed two nights. Ideal location opposite the main station. The restaurant doesn't operate so we couldn't get a meal but they offer breakfast. Nice and clean with good rooms with air conditioning. Would stay thereagain.

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

Modern, clean. Our accommodation was spacious and well-maintained. Everything was fresh and modern. Reception was helpful and friendly. It's a short, safe walk to the old town centre. The hotel is right across from the main train station. Breakfast was buffet style but wholesome value for money.

Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?

I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our

Hotel very comfortable for a short city visit. Rooms are clean, beds are very comfortable, duvet is so nice. Carpets in room give it a more basic feel but the room has what you need for a short trip. Rooms are quiet. There’s no frills but has what you need. Breakfast is fantastic. Staff are polite. Good location for public transport: trains, buses & trams. It’s an easy 20 min walk into the centre Hauptplatz der Stadt Graz.

The hotel is in a great location, being an easy walk to many tourist attractions. Our superior room was of ample size, but had lots of unused space. The full length windows opened onto a faux balcony which offered views of the clock tower, the nearby square and interesting buildings. The bathroom was small, but serviceable. As a Titanium Discovery member, I was given a nice plate of cakes, a bottle of water and a room upgrade. Staff were friendly and efficient. Pre-stay emails were responded to promptly, questions answered and requests granted. Breakfast was fine with a good selection of cold cuts, bread and bakery items, juices, food warmers with the usual offerings plus eggs to order.

There is some construction work in the area so if you are walking from Graz Hbf it is a bit roundabout to get there but it is close by at about 5 minutes. Comfortable yes and totally adequate but if I could have given a rating of 3.5 I would have. Just not really a place I liked but equally cannot be too critical as that would be unfair.

The hotel is great. Kind staff. My room was proper. I spent my time there due to work. I could relax very well. I had breakfast in the price and it was really great to have these delicious meals before work. The hotel has a good placement. Everything is very close to it. If you choose this hotel for any purpose, you wont be dissapointed.

Stayed two nights. Ideal location opposite the main station. The restaurant doesn't operate so we couldn't get a meal but they offer breakfast. Nice and clean with good rooms with air conditioning. Would stay thereagain.

Ich war letzte Woche dienstlich in Graz unterwegs und habe für meine Übernachtung das Roomz gewählt. Da sich meine Termine immer wieder verschoben haben, musste auch ich immer wieder etwas an meiner Reservierung ändern und war vermutlich kein ”einfacher Gast”. Das Personal hat trotzdem sehr freundlich reagiert und an dieser Stelle möchte ich Frau Julia Offner erwähnen, die mich fantastisch betreut hat. Sie war überaus freundlich und professionell. Das Zimmer war sehr sauber und modern, das abgetrennte WC, sowie das schöne Bad hat mir auch sehr gefallen. Die Matratzen waren gut, ich habe sehr gut geschlafen. Die Messe Graz liegt gleich gegenüber, sollte hier jemand eine Veranstaltung besuchen wollen, gibt es vermutlich kein Hotel welches günstiger gelegen wäre.

本來想住在哈爾施塔特的，但那裡沒找到合適的住所，就訂了這家酒店。雖然是此行程中最貴的酒店，但沒有讓我們失望。酒店坐落在湖邊的山坡上。我們的房間位於湖邊，出門就是草坪與湖景，每個房間門口有兩把椅子和一個小桌，還有一個躺椅，天暖和的話可以在這裡邊喝咖啡邊曬太陽邊欣賞美景，冬天嘛還是算了。房間裏有做飯設施和餐具，想自己做飯的話可以提前買好食材。早上推開房門，晨霧繚繞的湖景真是美呆了。早餐食品很豐富。停車位不少，最遠的位置離房間也不算太遠。

Sehr freundliche und unkomplizierte Aufnahme. So wie ich es von Schladming und der Steiermark gewohnt bin. Hier fühle ich mich zuhause.

Very nice and comfortable hotel with all needed amenities for your stay. In surroundings are possibilities for walking and bathing. Hotel is very friendly to dogs. I have never experienced it. They prepared bowls and deck for our dog. Rooms are a bit small for family with older children but we could fit in :-). All was clean.

We had a wonderful 3 night stay at the Spa Hotel Erzherzog Johann. Our room was very spacious and nice, as was the bathroom. We also had a nice sized balcony. We didn't realize that we had half board and received dinner each night but we thoroughly enjoyed it as it was plentiful and delicious. The breakfast was also excellent with a very large selection. We seemed to be the only English speakers staying at the hotel in this rather remote area, although most of the staff spoke English and were very nice and helpful. The indoor/outdoor pool was lovely and we took a swim everyday. The only bad experience we had and it was NOT the fault of the hotel, was on the Saturday night we were there, someone had a wedding reception right outside the hotel, which went on, with very loud techno music, until after 3 in the morning. We would highly recommend this spot!

本來想住在哈爾施塔特的，但那裡沒找到合適的住所，就訂了這家酒店。雖然是此行程中最貴的酒店，但沒有讓我們失望。酒店坐落在湖邊的山坡上。我們的房間位於湖邊，出門就是草坪與湖景，每個房間門口有兩把椅子和一個小桌，還有一個躺椅，天暖和的話可以在這裡邊喝咖啡邊曬太陽邊欣賞美景，冬天嘛還是算了。房間裏有做飯設施和餐具，想自己做飯的話可以提前買好食材。早上推開房門，晨霧繚繞的湖景真是美呆了。早餐食品很豐富。停車位不少，最遠的位置離房間也不算太遠。