Hotel 5 Bintang Terbaik di Jiuzhaigou

房間衞生乾淨 房間安靜 服務很好 早餐豐盛 免費給我們贈送了早餐 大廳還有免費體驗的藏服 離九寨溝景區也很近門口就可以坐車很方便 下次來一定還住

Room was a bit old but service was great. We ate there twice and the chef personally advised us on the meals. A bit far from the park entrance (30min walk) but it wasn’t a problem as cabs were parked at the entrance of the hotel

房間衞生環境服務還不錯，設施舊些，空調不夠涼，有反饋給店家。住店管家肖經理良好的服務態度令人深刻，除了耐心解釋還特意送了水果表達歉意。肖經理良好的素質，熱情的服務讓人有賓至如歸的感覺。特別安排了專車（因我們臨時改變了出發時間）送溝口服務，幾次熱情地安排我們體驗藏服，都因我們自身的原因而失約，弄得我們怪不好意思的。還熱情介紹當地的地道美食，臨走那天早上她下班了，還特地交待前台在我們退房時送珠鏈給孩子，孩子收到一路上非常開心。

The breakfast was fine. Location is great, 15 minutes walk to the park entrance. It’s not bad for its price, but cleanliness and services could be improved. The hotel room was really dirty, drops on the floor in the toilet, awful carpet, streaks and stains everywhere on the furniture and on the sink. Also, the hot springs are not working, never saw anyone there and didn’t want to try myself because of the appearance of the water. Despite the information here, there is no laundry service.

We stayed here for 2 nights, the hotel is a bit isolated from shops or restaurants. However the in house restaurant food is quite delicious, we had our dinner there. The hotel is old but clean, customer services is very helpful. Give 5 star rating for the receptionist 小秦 and 小徐 from the restaurant who gave extra miles to made our trip smoothly all the way.

Outstanding majestic new property not too far away from Juizhaigou Unesco Nature Park and set within the Resort with branded shops such as Adidas, Nike, a Musuem etc etc. Ans HardRock Cafe too. Right outside the resort is a whole row of eateries. The room is generously stayed out in modern furnishings. We had a room that faces the lake and the mountain. It was glorious! Food quality was 5* and aligned with the Hilton Brand of global properties. And while the hardware was outstanding, I was even more impressed by a couple of individuals - ine was front desk Reception Ms Janice. Her service was tops! We connected prior to Arrivals and I needed help with reservations out of Juizhaigou and transportations. She was so patient and delivered above and beyond! Truly upholding the Hilton brand. A valuable asset that Hilton should continue to groom. Another 2 staff who should be recognised is Oscar from dining and Andy from front desk. Both made our 3N stay extra memorable. I will also like to mention the chefs at the main dining hall. We throughly enjoyed the alar carte yak burgers, buffet dinner and amazing spread of breakfast selections. Oh yes....Mia- trainee at main dining hall was extra diligent and went to the back patisier to get vanilla cream when she realised it was not placed by the bread and butter pudding section. Overall 5*

天堂洲際是九寨的老牌五星酒店，酒店寬敞玻璃穹頂的設計很棒即使過了那麼多年也依然不過時很吸引眼球。步入酒店就可以在五彩斑斕的森林造景中閑庭信步，景觀中有下午茶場地和就餐區域，可根據口味選擇中餐、湯鍋。個人特別推薦湯鍋就餐時可以欣賞到非常棒的歌舞表演，演員們的表演很有感染力非常值得一看，順便提一下可以升級成酒店會員享受就餐折扣喲。早餐內容也很豐富，品類齊全。不外出到景點的時候也可以在酒店閑逛也挺好，酒店提供藏族服裝拍照據説是免費的還有編彩繩辮子的這個應該是要收費的。我們訂的房型有提供免費下午茶和泡湯服務，衹是因為這次出行時間比較緊都沒時間體驗，下次再來慢慢體驗吧！我們剛到酒店時門口迎賓的工作人員張國富禮貌熱情映像比較好，其他工作人員也很nice。一次非常愉快的入住體驗！

The resort is highly recommended because of proximity to romance show theater..also VERY VERY helpful staff.when returning back to airport,they booked taxi,but the taxi got stuck someplace.they immediately scolded the taxi company ,notified us and booked another taxi . There are cultural programmed...sauna and hot water pool...all free and ready to use.my wife used the sauna,they allowed her to wear a dress of her choosing...they Al's gave her water and fruits afterwards. The BEST part for us,a INDIAN VEGETARIAN jain couple was that they cooked us Maggi noodles ,which we had bought from mumbai.they served us in a bowl. There are language issues ,but front desk DOES communicate brilliantly with translator. Only down side was the fridge was NOT working AND AC was not functional ,they provided us with a fan. Afternoon,there were free cakes and fruits. They provide airport pick up,provided we inform them 2 days in advance....all in all,the rooms were very big,excellent interior and well trained staff.

陰雨綿綿的下午到達九寨溝悦榕莊，環境真的好美！在8層房間的陽台上吃着下午茶，喝着咖啡和紅茶，看着山間雲捲雲舒，聽着酒店播放的輕音樂，好不愜意！ 下午約了酒店合作的旅拍照了一組藏族照片，服化道和攝影師都很贊，成片也不錯，在煙霧繚繞的山中拍寫真太讚了！ 晚上在酒店用餐，服務員推薦了雙人套餐，每道菜都很好吃！物有所值！ 酒店的服務人員都很熱情，尤其是Linda小姐姐，熱情周到的服務，甜甜的笑容，很治癒！一定會推薦給周圍的朋友，自己和家人有機會也會再來的！

The stay was the best hotel experience of my travel life: beautiful and spacious rooms, magnificent landscaped garden (and even animal), level of service of incomparable quality. The staff is sincerely very attentive to provide extremely useful and personalized assistance to customers. The shuttle service is one of the examples among the services provided.