Hotel di Aptos

Easy Check in and staff are very accomodating and friendly. Very clean. Will definitely go back to this place.

I stayed from March 31-April 2. The room is reserved to accommodate two adults. When I checked in the front desk I was given door hanger that if I wanted to re-use the towels that there is a points credit to do so. First thing I notice - I was not offered any drinks/snack but instead I got my welcome amenity in points. When I enter the room the first thing I noticed was the chipped tub (really big ones) . The room was clean overall. On April 1, after a long work day, I returned to my room (around 9:30pm) and found the bed was not made up and the towels were not replaced. I called the front desk (Shery - white female) and she told me that since I get the points for not getting the towels wash that I will not get my new towels. I said I did not hang the green door hangar because I want new towels I also asked why the bed is not made up. She said I must have put the do not disturb sign. I told her I did not put any sign at the doors at all and when we left that morning , the cleaners are right outside. I asked her what I need to do to get new towels (trying to overlook the non made up bed). Disdainfully, she said I will not get any towels since I receive points (the points I received btw are for the amenity - not the towel re-use). I told her take away the points she said she can’t and that I will not get any more towels —- I asked for the manager and she said she is the only one there. Instead of trying to be a good host to customer, she refuse to acknowledge my request for a long time before she finally gave in and told me to come down the front desk and pickup the towel (not even ordered to deliver them). This is the worst service I received from Holiday Inn Express that is considered as 4 stars accommodation). I have always stayed with Holiday Inn on business trips but I have not been treated this bad from a front desk manager. I had the choice to go to Hampton inn in the area but I chose to stay at Holiday Inn and now I fully regret choosing Holiday Inn at Watsonville. I am hoping this is just one bad front desk manager and not the norm on how paying customers are to treated. Very very disappointed. I strongly NOT recommend going to this Holiday Inn in Watsonville. I often not give any bad review and try to understand the situation but this one i just cannot ignore. - Brigitte

Located in Aptos, Seascape Beach Resort is by the ocean, a 4-minute drive from Seascape Golf Club and 6 minutes from Beer Can Beach. This upscale hotel is 11.5 mi (18.4 km) from Santa Cruz Beach Boardwalk and 12.6 mi (20.3 km) from Monterey Bay.Dip into one of the 3 outdoor swimming pools or 3 spa tubs and enjoy other recreational amenities, which include outdoor tennis courts. Additional amenities at this hotel include concierge services, wedding services, and a fireplace in the lobby. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Satisfy your appetite with American cuisine at Sanderling's Restaurant, a restaurant which features a bar/lounge and an ocean view.Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Aptos? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and 10 meeting rooms.Treat yourself to a stay in one of the 185 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Premium TV channels and DVD players are provided for your entertainment. Conveniences include phones, as well as safes and desks.

Centrally located in Capitola, this award winning central California hotel offers easy access to a variety of local attractions.The friendly staff at the Best Western Plus Capitola By-the-Sea Inn Suites is ready to ensure a comfortable and relaxing stay in central California. The hotel offers easy access to Capitola Beach and Wharf and historic Capitola Village, which offers unique shops, art galleries and fine dining restaurants. The beach offers all the ocean based activities you could hope for, including surfing, diving, boating and whale and dolphin watching. Thanks to the mild local climate, our hotel near the Santa Cruz Beach and Boardwalk is a great place to come when you want to enjoy the water any time of year.The hotel offers spacious, well-appointed guest rooms, each featuring a mini refrigerator, microwave, 39-inch flat screen TVs in all the standard rooms, 46-inch flat screen TVs in the suites with HBO® and high-speed Internet access. Guests who prefer more spacious accommodations may choose a mini suite with a fireplace or a two room suite with an in-room spa. Amenities at our Capitola hotel include a complimentary full hot breakfast each morning, an outdoor heated swimming pool, a spa, an exercise facility, dry cleaning services and meeting space to accommodate up to 82 guests.The Best Western Plus Capitola By-the-Sea Inn Suites is near great surf spots such as Pleasure Point, Surf Bowl and Lighthouse Point for avid surfers, less than an hours drive away guests can visit Carmel-by-the-Sea, the Begonia Festival, the Steinbeck Museum, Monterey Bay with its aquarium and the Redwood Forest. Theres more than enough to do for anyone looking to enjoy a relaxing seaside vacation at our hotel on the Central California coast.Book your stay at the Best Western Plus Capitola By-the-Sea Inn Suites today and discover why our peaceful, smoke-free and pet free property has built up a reputation for friendliness and hospitality!

As I write this review I’ve given myself lots of time to mull over my family’s most recent visit to this Hilton. Here goes, at just after 11:00 pm on a Friday night my wife and retriever arrive to wait to be checked in as the one clerk was helping another guest. The hotel clerk took my name, and credit card, and checked me in, although she didn’t initially bill me for the dog, as she stated “oh you have a pet?”. I said “yes does it not show this in the reservation? She said yes you are on the 5th floor, and asked me again to bill the pet fee, which is a cost of $100.00. Now I already learned this only after I booked this through Priceline. Meaning I paid for my hotel, and only after learned I had to fork over another $100.00, for my retriever. This is one of several times I’ve stayed at this Hilton, at least 3 or 4 times. First with out dog however. Having stayed at this Hotel before they always extended a $30. Credit at the hotel, either bar, restaurant or snack shop. I mention this as I called before I got to the hotel, before I checked in, and spoke with the desk who advised me, I didn’t ask, they told me to ask for Jeremy who wasn’t available at that time, but to ask upon check in if I could use this credit towards the dog fee. I mentioned this to the Hotel clerk, and asked if Jerry was in? She said no, he wasn’t in and that she couldn’t apply any credit and because I booked through Priceline, I wouldn’t be receiving any credit at all. At this point another women appears, and proceeds to tell me “I am very misogynistic“. I asked her “why she felt this way?” She replied I was speaking down to the clerk and being dismissive” she says this while walking away from me. The alarm i didn’t set went off at 6:00 am, tiny little alarm. It would be nice if housekeeping would check, I didn’t. I did go down and meet with Jerry, the next morning, this whole event, from checkin to checkout was eight hours. And nearly $400. I advised Jerry of what transpired, he essentially shrugged his shoulders and confirmed that no credit for this Hilton honors member was correct and that the $100. Fee was not a big deal. Take aways, last time I will stay at this hotel. The next night I was at the Hampton in Oakland and the experience was beautiful. So many other hotels/motels in Santa Cruz that charge between $20-50. for rover. Keep looking, save some money for the nice businesses in Scotts Valley like the Heavenly Roadside Cafe! They were amazing to me and my dog. Didn’t charge extra to do it either. They didn’t call me names either!

I really enjoyed my stay. I will be back. Very close to the ocean. The breakfast was awesome. The room was very spacious and even had a kitchen and full refrigerator. Would love them to allow dogs. Absolutely nothing bad to say about the Rio Sands Hotel.

호텔 내부는 깨끗했고, 특히 화장실 바닥에 작은 조약돌이 있어서 지압 받는 느낌이었다. 내부 식당도 깔끔했고, 수영장에서 노는 사람들은 있었지만 우리는 날이 추워서 들어가진 않았다.

宿泊料金もリーズナブルでホテルの中、外清潔感がありました。12月でしたが外のプールも温水で入る事ができました。朝食もあり、また宿泊したいと思います。

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

We found this hotel last minute and could not have enjoyed it more! The facility was extremely ‘cool’ and service was outstanding. The kids enjoyed the pool area, especially at night…. Absolutely recommend to anyone!