Hotel berhampiran Domain Wintergardens, Auckland

在前台的工作人員非常熱情友好，而且回答了我們有的任何疑問。雙卧室套房位於22樓。對套房的清潔非常失望。淋浴底座和浴室櫃周圍充滿了霉。地毯上的污漬，牆壁和門上的污漬污垢，剝落的油漆，洗衣機中橡膠上的霉。淋浴在打開開關后聞起來像腐敗物。茶罐里沒有普通的茶。我們在門上留下了一個標籤，以獲得客房服務，但當我們回來的時候，床已經收拾過了，但沒有桌子被擦拭過等等。我們不會再住在這兒。

It was a really good looking place, though the location was not entirely what I’d describe as safe. Staff were very friendly and helpful, especially after I had a fall and returned to the hotel with blood all over my hands. Unfortunately after the fall all I wanted was to return home so I checked out after only spending 2 of my 5 nights there. Sadly none of the other nights were refundable. Overall, if you don’t mind the location (which I didn’t like purely because I was a female travelling alone), it’s a great place at a fair price.

Ideal location to explore Auckland. Clean, tidy and bright. Facilities and all amenities are considerately provided. Staff are so kind, helpful and hospitable. My encounter with Jamie in the front desk was a happy, serendipitous and memorable experience. He tried to help and delight me in every way possible. With my injured waist, he even helped me to carry my luggage downstairs. The feeling and vibe was extraordinarily positive. I recommend.

Stayed at Lylo for 3-4 days and it’s probably the best hostel I’ve ever stayed at. You check in on a device however there is a receptionist near in case you need anything. The design is amazing as well as the communal rooms/work spaces, it’s very new and renovated at the moment so it looks really great. There’s free wifi, a communal kitchen and bathrooms on each floor. There’s also a restaurant and bar, you get a card for one free drink too! I stayed in a private room and shared bathroom, the floor was super clean and quiet. The room itself was cute and tidy, we were missing a few things such as a rubbish bin (didn’t know the rooms came with one until we saw someone else on our floor with one). I think it would’ve of been nice if the room came with a television or a safe, however the room was great for the price so can’t complain too much :) location is central and easy access to everything within the city.

Holiday Inn Express is one of my favorite hotels during my 2-week stay in New Zealand. It is located in the heart of Auckland’s cbd area and close to everything (shops, restaurants, bars, harbor). It is a 6-minute walk to the Sky Tower where you can pick up the Airport Express bus for $17 nzd. The hotel entrance is on a significant incline. The reception is on the 2nd floor which you can take either an elevator or escalator up. The cafeteria and small lounge are to the right of the reception desk. Breakfast was the usual scrambled eggs, sausage, ham, toast, yogurt, cereal, fruits, muffins, and other pastries. Due to the high volume of clients the 2 coffee machines were usually low on milk to make certain coffee drinks. I love the room set up. The closet is across of the bathroom and had plenty of room for your luggage. The shower is enclosed in a glass cube with wave designs. A nightlight in the bathroom saved on electricity if you need a little light to move around the room. The bed was comfortable and the a/c worked. The reception staff was kind to let me stay an extra hour past the check-out time for the room that I had with my tour. The room that I booked after the tour was ready early and I got to settle in at 11 am before my afternoon tour. Construction is happening around the hotel with the streets being torn up and a new building under construction next to the hotel. The hotel is well insulated that I couldn’t hear any of the construction.

Stayed for a week for an intense work trip and it was really nice to come back to this very clean and comfortable hotel every night. Reception staff were great, especially Shane who was incredibly personable and helpful, he went above and beyond to make sure I had everything I needed.

The brand-new hotel is conveniently situated in the central area, making it a fantastic choice for exploring the city by location. We tried the breakfast served daily in the restaurant, and it was fantastic. The lobby is relatively small, and you can see crowds cramped outside the lift at times. The service at the concierge could be slow at times. There was no ambassador status recognition during my stay, which is disappointing. During my stay, there are no gyms inside the hotel, and you will have to walk for quite a while to reach one nearby.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

Second stay in 3 months. Service was great at reception and the restaurant. Food was exceptional. My room had everything I needed - comfy bed, good shower, clean and spacious. I was well rested for early morning flight and caught the free shuttle. Thank you for a great stay.

The location is fantastic and close to shops and eateries. Complimentary coffee was nice & appreciated the microwave, plates and cutlery etc. Staff very friendly. The airport shuttle bus comes to the Ibis for door to door pickups with only NZD 6/pp. I would definitely suggest dining in the fantastic restaurant next door - Szimpla. Always busy, but just relax, the food is worth it.