Hotel berhampiran Fowlds Park, Auckland

We stayed here for 2 nights. One of the nights was for a work ”do” and then we stayed on for another night. Somewhat annoying to change rooms, but I can understand this may be necessary with a full hotel (although keeping us in the same room would have saved on cleaning). The first night was fine. The room was clean and serviced to an average level. Our second was not good at all. The room was much smaller, even though it was meant to be the same type. It was not cleaned properly with hairs in the bathroom sink and grubby carpets. There was no soap in the bathroom. The worst part was the window to the outside didn't close. We called reception who came up and tried to shut it, but she couldn't. Her response was ”that's as good as it will get” We were not happy and asked to be moved or have someone fix it. She said she would get someone up to look at it. No one came. It was not ideal when it was raining - the hotel was already leaking as there were buckets all over the inside of the hotel catching the leaks. We complained at reception the next morning and said we did not want to pay the full $185 a night, the manager's response was ”no, it's already cheap enough”. I need to mention, this was the advertised rate, no discount had been given. Really appalling service at this hotel, I would not recommend it.

My partner and I had a great second stay at the Park side Hotel. We stayed in the spacious penthouse which comes with an upstairs and has an amazing view over the city and sky tower! Staff is very friendly and knowledgeable, we asked for dinner recommendations and got more than we asked for! Desmond the GM went out of his way to accommodate us, he even transferred our luggage to our next destination, such a legend! The hotel is situated in the middle of the city centre and loads of great restaurants on a minute or so walking distance. We liked the Delicious bagels next door at the kosher Delhi NZ. Thank you Desmond and the park side team! We’ll be back next time!

Nicely appointed rooms, if a little small. Good bathroom space. Wardrobe a little small for two people for a few nights stay. The staff are friendly and accommodating. We had excellent service during our entire stay. Housekeeping staff were lovely and checked each day to see that we had enough coffee, etc. Parking onsite is helpful, if cramped, and does need good driving skills and a small vehicle. It is easy to get to places from here. A short walk to K Road, only 2.5km from New Market (walk, don't use a vehicle). An easy walk to Britomart and even though we did not use the buses this time, on a bus route, with the stop almost outside the door. We would easily stay here again.

Stayed at Lylo for 3-4 days and it’s probably the best hostel I’ve ever stayed at. You check in on a device however there is a receptionist near in case you need anything. The design is amazing as well as the communal rooms/work spaces, it’s very new and renovated at the moment so it looks really great. There’s free wifi, a communal kitchen and bathrooms on each floor. There’s also a restaurant and bar, you get a card for one free drink too! I stayed in a private room and shared bathroom, the floor was super clean and quiet. The room itself was cute and tidy, we were missing a few things such as a rubbish bin (didn’t know the rooms came with one until we saw someone else on our floor with one). I think it would’ve of been nice if the room came with a television or a safe, however the room was great for the price so can’t complain too much :) location is central and easy access to everything within the city.

Great location and service. Stayed in the M Suite which was incredibly spacious and comfortable. Breakfast was great. Would definitely stay here again soon.

Excellent! We have a comfortable stay at this hotel. Intend to book the same hotel for our last 2 days at Auckland. Location is super good, closed to Sky Tower which you can take the direct airport express bus to Auckland airport within walking distance. If you want to cook, they only provide limited paper plates, this is fine for us.

Stayed for a week for an intense work trip and it was really nice to come back to this very clean and comfortable hotel every night. Reception staff were great, especially Shane who was incredibly personable and helpful, he went above and beyond to make sure I had everything I needed.

Holiday Inn Express is one of my favorite hotels during my 2-week stay in New Zealand. It is located in the heart of Auckland’s cbd area and close to everything (shops, restaurants, bars, harbor). It is a 6-minute walk to the Sky Tower where you can pick up the Airport Express bus for $17 nzd. The hotel entrance is on a significant incline. The reception is on the 2nd floor which you can take either an elevator or escalator up. The cafeteria and small lounge are to the right of the reception desk. Breakfast was the usual scrambled eggs, sausage, ham, toast, yogurt, cereal, fruits, muffins, and other pastries. Due to the high volume of clients the 2 coffee machines were usually low on milk to make certain coffee drinks. I love the room set up. The closet is across of the bathroom and had plenty of room for your luggage. The shower is enclosed in a glass cube with wave designs. A nightlight in the bathroom saved on electricity if you need a little light to move around the room. The bed was comfortable and the a/c worked. The reception staff was kind to let me stay an extra hour past the check-out time for the room that I had with my tour. The room that I booked after the tour was ready early and I got to settle in at 11 am before my afternoon tour. Construction is happening around the hotel with the streets being torn up and a new building under construction next to the hotel. The hotel is well insulated that I couldn’t hear any of the construction.

We enjoyed our time at this hotel. The rooms were clean, modern and quiet. The bed and pillows were very comfy and we felt well rested in the morning. We appreciated that the room we booked had a smart TV that we could connect to easily and watch the Lord of the Rings. We also appreciated that there was a microwave, small fridge and some kitchen items including a cutting board. The shower was huge with great pressure and the bath products contained coconut oil and smelled great. Only complaint we would have for the room is that the pipes were noisy when the faucet valve was opened a little bit and the glass shower door scrapped against the glass enclosure of the shower. There isn't much near the hotel but walking 10 minutes in any direction we could find something to do or eat. At check-in they gave us a list of recommended restaurants nearby but we found out the hard way that some kitchens close early in Auckland. We lucked out and got some World Cup Tickets on our last day in Auckland and were pleasantly surprised that the nearby Britomart Station offered free transport to Eden Park for ticket holders and this is normal for big events in Auckland. We were about a five minute walk from the station and that turned out to be really great. Getting to the airport/to this hotel from the airport is a little time consuming so we elected to use Uber.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.