Hotel dengan balcony di Phuket

The staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service. Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately. The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip. The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak. The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!

The Naka Island is, without question, one of the most accurate and outstanding resorts you can choose to stay at in Thailand. The experience is remarkably flawless — everything is perfectly executed, well organized, and thoughtfully designed. Above all, what truly sets this resort apart is the people and the service. Every single staff member greets you warmly; there is not a single person who passes by without saying hello. The entire team, without exception, was exceptional. I would especially like to mention Peachy, who welcomed us, as well as Ohmmy, Bennet, and Dome — though in truth, every staff member deserves recognition, even if I unfortunately do not remember all the names. The resort has undergone a recent renovation and upgrade a few months ago, which is clearly reflected in the overall quality and attention to detail. We stayed in a pool villa for four nights for our honeymoon, and the experience exceeded expectations. Initially, we requested to change villas, which was accommodated immediately. We later decided to return to our original villa, and this request was also handled positively and without hesitation. The reason for the initial change request was the mangrove forest area. Guests who are less comfortable sleeping in a jungle-like environment, or who are sensitive to wildlife or mosquitoes, may wish to specifically request accommodation outside the mangrove area. The villas are modern, spacious, and extremely well designed, with attention to even the smallest details required for an exceptional stay. Each villa includes a private pool, an outdoor shower, an outdoor bathtub, as well as an indoor bathroom with excellent hygiene products. The resort features three restaurants. We dined at several of them, and the food quality was excellent overall, though the pizza was relatively weak compared to the rest of the culinary offerings. The Z Bar is particularly pleasant, offering a wonderful atmosphere and a beautiful sunset view. Additionally, 24-hour room service is available with a fairly extensive menu. The main pool is stunning and seamlessly connected to the sea. Guests can enjoy complimentary use of kayaks, longboards, and paddle boats. Jet skis can also be rented from local operators for approximately 2,000 THB for 30 minutes. Bicycles are available for two-hour rentals, which we used for a short and enjoyable ride around the island. Housekeeping is provided twice daily, including an evening turndown service around 7:00 PM, during which curtains are closed and the room is prepared for the night. The gym is exceptionally well maintained, fully equipped with Technogym equipment, and offers everything one could need for a complete workout. We did not visit the spa for treatments, but guests have access to an ice room, steam room, and sauna. Breakfast was rich, well organized, and among the best we have experienced. Guests fill out order slips with their table number, and dishes are delivered directly to the table exactly as requested. At the pool, food and drinks can be ordered easily by scanning a QR code from your sunbed. While the service at the pool was slightly slow at times, it did not significantly detract from the overall experience. On the day of our arrival, the resort hosted a Christmas tree lighting event, which felt like a private invitation-only celebration. Special drinks, bruschetta, chicken satay, and tuna pani puri were all served complimentary by the hotel. We left with the clear feeling that the team is constantly thinking about you and anticipating your needs, no matter how small. This is, without hesitation, the strongest recommendation I can give to anyone visiting the area — and we will most certainly return.

If you’re heading to Phuket and looking for a relaxing hillside escape, Channalai Hillside Resort is such a great choice. From the moment I arrived, the service was top tier. The staff were genuinely friendly and welcoming, making the whole check-in process smooth and stress-free. I was even allowed an early check-in (depending on availability), which was a huge plus after a long journey. They also welcomed me with a refreshing drink and ice cream — honestly perfect for the hot sunny weather in Phuket. Small touches like this really made the stay feel extra special. The resort itself has a calm, laid-back vibe with beautiful surroundings, making it a great place to unwind and recharge. Overall, it was a comfortable and pleasant stay with excellent hospitality. Would definitely recommend if you’re visiting Phuket and want something peaceful yet convenient. 🤍🌿

I had a wonderful stay at Graceland Resort—I can’t be any happier. I arrived pretty late at night, and all I asked for was a nice, quiet room. The front desk lady Jenny at that time of night was incredibly considerate and sweet .She upgraded me to a pool room, and I truly appreciate that. Also, there was a lovely cleaning lady Kanyakorn who cleaned me room every day and was very attentive and pleasant , she let me borrowed the iron exceptionally longer period of time😅Overall, I felt taken care of and very welcomed. The service and hospitality were excellent. The breakfast was okay—I’d rate it about 6.7 out of 10—but the hotel itself is beautiful. It has a couple of pools and it’s right on the beach, with many restaurants around. Hotel got a small gym as well which is good enough for few days workout and oh yes they offer complimentary half an hour morning trainings as well which was nice . I also remember a v kind gesture from them i ordered late night food and they forgot to deliver to bring and on being reminded the food and beverage manager felt terribly sorry and wanted to send free meal next day which wasn’t needed for me so I declined politely but they were so sweet they still ended up sending a fruit platter to room.In all , with such great hospitality, I would definitely come back to the hotel. Customer service was awfully wonderful.

My first time staying at a deck dorm style.The manager was willing to come, and did check in for me in the middle of the night. Do the 200 Baht refundable deposit. Give me the towel. Informed me to the rule of no sandal/shoes at 2nd floor to maintain the floor kept clean. That is all you can see. Nice room, chill, no noise in the room, and other ”I am sleeping” rules. If you have an issue of not using sandals in the bathroom, then honestly you just need a hotel with a private room. Yeah, upper deck was scary. I dreamt of falling down 😪 Well, deck dorm style is not just for me. But a good experience here, and with 217 Baht (including tax) I paid, it is worth the money. This hotel provides breakfast too. Something I don't really expect 😁😁 They also give me a key gift over a checkout. For sure, I get my 200 Baht back.

I went to Phuket with my wife as a Honeymoon trip and stay in Cassia Hotel for 3 nights .I really like this Hotel because this is really beautiful and nice Place.They decorated our room as honeymoon vibe(Thanks Cassia). In first day, one of the air con didn’t cool and so they changed the upgraded room for us without any charges and get super sorry present ‘wine’. Hotel decorations, staffs, facilities and breakfast are so perfect.Beach is too close from hotel about 5 minutes with hotel boat and it is private beach.I think, people who want to relax and spend the perfect time with family should be choose this hotel.

Hotel ini terletak betul-betul di sebelah pantai, jadi kami perlu bangun dengan bunyi ombak setiap pagi. Walau bagaimanapun, itu juga bermakna hotel ini terletak agak jauh dari pintu masuk kawasan peranginan laguna, jadi tidak begitu mudah untuk mengakses kedai-kedai tempatan/ gerai makanan jalanan di luar kawasan peranginan dengan berjalan kaki. Bas ulang-alik disediakan tetapi terhad. Mujurlah beberapa kedai urut berdekatan menyediakan perkhidmatan ulang-alik percuma ke hotel supaya ia dapat membayarnya. Kakitangan hotel ramah dan membantu. Pilihan sarapan bufet adalah terhad, tetapi makanan berubah setiap hari dan agak baik. Kolam renang tidak terlalu besar, tetapi ia tidak terlalu sesak dan mempunyai gelongsor yang menyeronokkan untuk kanak-kanak dan orang dewasa. Pemandangan matahari terbenam sangat mengagumkan. Secara keseluruhan, penginapan yang sangat bagus.

Pros - super attentive staff and problems are resolved quickly  - Great views from room (see photos) - Huge private pool (though most is in the shade) - Outdoor hot tub Cons  - Not ‘luxury’ as the hotel name implies - old worn furniture in most rooms (see photos) though we were moved somewhere better very quickly after complaining. - Huge service charges and taxes - No beach - Villas so close together that you can hear families with children next door (we haven’t extended our stay for this reason)  - Restaurants and food are poor - no western breakfast (sausages/bacon etc), the stake house we eat at was glum to say the least. I’m actually leaving this place to get on a plane with diarrhea - Poor value for money compared to other resorts at this price point (JW, Four Seasons, Ritz etc)

Saya menempah bilik deluxe pemandangan laut, tetapi pada hari saya pergi untuk mendaftar masuk, terdapat sedikit kekeliruan, jadi saya menaik taraf ke vila peribadi, tinggal di sana selama satu malam, dan memindahkan bagasi saya keesokan harinya. Ia adalah satu pembaziran masa, tetapi saya fikir tiada apa yang boleh saya lakukan dan semuanya baik-baik saja. Saya bersarapan selama dua hari dan rasanya menu berbeza pada hari pertama dan kedua. Telur dadar itu sedap walaupun pemuda itu bekerja keras di bawah terik matahari. Pastikan anda pergi dan mencubanya. Anda boleh membawa kereta ke pantai dan menggunakan kereta untuk datang. Secara peribadi, saya lebih suka kolam di sebelah pantai. Baik untuk bermain dengan kanak-kanak juga. Terdapat rumput, buaian, berkayak dan gol bola sepak. Saya tidak dapat menggunakan kayak kerana ombaknya kuat. Terdapat beberapa cicak kecil di sekitar resort, yang comel.

The room is very quiet and spacious. The bathroom has shower and tub. The hotel offer the bus to the city center. Big pool and nice towels service in the pool and you can bring your towel to the beach