Le Fenix Sukhumvit 11 Bangkok

Ulasan Le Fenix Sukhumvit 11 Bangkok

Le Fenix Sukhumvit 11 Bangkok

11 Sukhumvit Road, แขวง คลองตันเหนือ, Watthana 10110, Bangkok, ThailandLihat Butiran Hotel
Le Fenix Sukhumvit 11 Bangkok
Le Fenix Sukhumvit 11 BangkokLe Fenix Sukhumvit 11 BangkokLe Fenix Sukhumvit 11 Bangkok
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Ulasan Tetamu

7.0/10
1881 ulasan
Ulasan yang disahkan
Location8.2
Amenities6.5
Service7.0
Cleanliness6.4
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Susun mengikut:
All reviews(1881)
Positive reviews(1518)
Reviews with photos/video(517)
Average cleanliness(185)
Great value for money(41)
Easy to get around(39)
Located downtown(17)
Large rooms(15)
Convenient for shopping(11)
Stayed multiple times(8)
Friendly front desk staff(7)
Negative reviews(363)
Apple Ahmmed
Superior Room
Daftar masuk pada Ogo 2026
Couple
23 ulasan
2.5/10
Disiarkan pada 3 Sep 2026
Worst hotel I ever seen in Bangkok. Very very old building, sealing craked, water leaking. Room inside got many many small cockroaches. They provide towel only one. Toilet inside also many cockroaches. Be careful when stay there. I won’t recommend this hotel, even if he is my enemy also. I checked out within minutes, my money lost!
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Sorry for the inconvenience during your stay.Your feedback has been noted and shared with our team.We are improving our services based on your comments.We apologize for not meeting your expectations.Thank you for your feedback.Yours sincerely, Lefenix Team.
Guest User
Superior Room
Daftar masuk pada Jul 2026
Other
14 ulasan
8.0/10
Very good
Disiarkan pada 13 Ogo 2026
I like to stay here because good location and close everything restaurant, club, Cafe, 7/11 and BTS.
Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your lovely review! We’re happy you enjoyed our great location, with plenty of restaurants, clubs, cafes, a7/11 and BTS all nearby. It’s wonderful to know your stay was convenient and enjoyable. We hope to welcome you back again soon at Le Fenix Sukhumvit11 Bangkok.Yours sincerely,Le Fenix Team
Louise 1124
Superior Room
Daftar masuk pada Jul 2026
Solo traveler
8 ulasan
10/10
Outstanding
Disiarkan pada 7 Ogo 2026
⭐⭐⭐⭐⭐ I had a wonderful stay at this hotel. The location was excellent, making it easy to explore the city and access nearby attractions. The staff were incredibly warm, professional, and always willing to help with a smile. The room was spotless, comfortable, and well-maintained, with everything I needed for a relaxing stay. The bed was very comfortable, and the housekeeping team did an excellent job every day. The facilities were great, and the overall atmosphere felt welcoming, peaceful, and luxurious. I truly appreciated the attention to detail and the outstanding customer service throughout my stay. I highly recommend this hotel to anyone looking for comfort, quality, and exceptional hospitality. I would definitely stay here again on my next visit!
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Le Fenix Sukhumvit11 Bangkok and for sharing such a kind review. We are delighted to hear that you enjoyed our excellent location, which made it easy to explore the city and visit nearby attractions. It means a lot to know our team was warm, professional, and always ready to help with a smile. We are also glad your room was spotless, comfortable, and well cared for, and that our housekeeping team consistently delivered a wonderful experience. We sincerely appreciate your recognition of our facilities and the peaceful, welcoming atmosphere. We look forward to welcoming you back on your next visit.Yours sincerely, Le Fenix team
Anonymous User
Superior Room
Daftar masuk pada Jul 2026
Solo traveler
5 ulasan
10/10
Outstanding
Disiarkan pada 28 Ogo 2026
Been staying and comming back in this hotel for many years and i just love how staff us so good abd great house keeping are nice and big thanks to the staff he helps me everytime i needed help about the room its was such s great experience hereee been staying here till sept and comming back again soon
Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for being with us for many years and for sharing your wonderful experience. We are truly happy to hear that you always feel well taken care of by our team—your kind words about our staff support mean a lot to us. We will also pass along your appreciation to our housekeeping team for keeping the rooms clean, comfortable, and ready for you each time. It brings us great joy to know you’ve had such a great stay and that the experience feels special from the moment you arrive. We truly look forward to welcoming you back again soon, and we will be here to help you anytime you need assistance during your stay. Safe travels, and see you again before September! Yours sincerely,Le Fenix Team
NabilSam
Superior Room
Daftar masuk pada Jun 2026
Family
1 ulasan
6.5/10
Disiarkan pada 2 Ogo 2026
Service was not good, during breakfast only one person is managing everything. Rooms are not clean enough
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for taking the time to share your feedback. We are truly sorry to hear that the service did not meet your expectations, especially during breakfast, and that the room cleanliness was not satisfactory. Your comments are very important to us, and we sincerely regret the inconvenience this caused during your stay at Le Fenix Sukhumvit11 Bangkok. Please accept our heartfelt apologies. We will take your feedback seriously and continue working to improve the overall guest experience. We hope to have the opportunity to welcome you again and provide you with a much better stay.
Guest User
Superior Room
Daftar masuk pada Jun 2026
Family
3 ulasan
2.0/10
Disiarkan pada 10 Jul 2026
This hotel is disgusting, absolutely filthy. The towels are moldy, and the bedding is awful and full of cockroaches. They should seriously remove it from the site because it's a crime for anyone to stay there. The smell is stomach-churning, and the ceiling is dripping water and covered in mold. It's a total waste of money, and no one should have to stay there. I demand the website remove this hotel. We developed a rash from the place, and our whole bodies are irritated. We suffered a lot from it.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your review and for bringing your concerns to our attention.We are very sorry to learn that your overall experience did not meet your expectations. This is not the level of service we strive to deliver. Please accept our sincere apologies for the inconvenience you encountered during your stay.Your feedback has been carefully noted and will be shared with the relevant departments for improvement.Yours sincerely,Le Fenix Team
Kunal5
Superior Room
Daftar masuk pada Jun 2026
Solo traveler
9 ulasan
7.0/10
Disiarkan pada 11 Jul 2026
This hotel has a great potential because of the location but it does not deliver on cleanliness and amenities. Towels are always torn and furniture is old and dirty. Room curtains are broken. Lighting is dim. There are lights next to the bed that does not work. Toilet flush does not work. However, the breakfast for 200 baht on site is really good. And the location is so convenient.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your review and for bringing your concerns to our attention.We are very sorry to learn that your overall experience did not meet your expectations. This is not the level of service we strive to deliver. Please accept our sincere apologies for the inconvenience you encountered during your stay.Your feedback has been carefully noted and will be shared with the relevant departments for improvement.Yours sincerely,Le Fenix Team
Paul Shimanto
Superior Room
Daftar masuk pada Jul 2026
Couple
8 ulasan
10/10
Outstanding
Disiarkan pada 30 Ogo 2026
Enjoy and happy to live here nice environment hotel
6/11
Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your wonderful review and for sharing your experience. We are truly happy to hear you enjoyed your stay with us and felt comfortable in the hotel. Our team works hard to maintain a welcoming atmosphere and a pleasant environment for every guest, so it means a lot to know we made your time here enjoyable. We sincerely appreciate your support and hope to welcome you back to Le Fenix Sukhumvit11 Bangkok again soon.Yours sincerely,Le Fenix Team
Anonymous User
Superior Room
Daftar masuk pada Mei 2026
Solo traveler
11 ulasan
4.0/10
Disiarkan pada 30 Jun 2026
So dirty, there were small cockroaches everywhere. If you come here, don't forget your earplugs to keep the cockroaches out of your ears. The bed and towels were very old. The only good thing was the location.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay.We sincerely apologize that the cleanliness of the room did not meet your expectations. This is certainly not the standard we aim to provide. Please be assured that your comments have been shared with our Housekeeping Team for immediate review and corrective action.We truly appreciate your valuable feedback, as it helps us improve our services and maintain higher standards for our future guests.Yours sincerely,Le Fenix Team
Guest User
Superior Room
Daftar masuk pada Jul 2026
Family
9 ulasan
10/10
Outstanding
Disiarkan pada 19 Ogo 2026
It's good. The room is a bit old, but it's fair for the price.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for taking the time to share your feedback. We are glad to hear that you found the overall stay “fair for the price.” We also appreciate your honest comment that the room feels a bit dated. Your remarks are valuable to us and help us better understand guest expectations. We will continue working to maintain our rooms at a comfortable standard and improve the overall guest experience. We hope to welcome you back again in the future and provide you with an even more satisfying stay.Yours sincerely,Lefenix Team.
Guest User
Superior Room
Daftar masuk pada Mei 2026
Couple
6 ulasan
2.0/10
Disiarkan pada 8 Jun 2026
The worst place I've ever stayed. It looked nothing like the pictures and was incredibly dirty. We checked in and couldn't stand it for more than two hours before we had to switch hotels. The price was completely unreasonable for the room we got. Absolutely terrible! 😡
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Please accept our apologies for all inconvenience cause during you stay with us. We are working for improvement on highlighted issues from you to make our room condition up to standard. Should you have any suggestion please let us know and hope that we will have a chance to serve you here again soon. Thank you and have a pleasant day.Yours sincerely,Le Fenix team
Guest User
Superior Room
Daftar masuk pada Mei 2026
Traveling with friends
5 ulasan
9.5/10
Amazing
Disiarkan pada 23 Jun 2026
It was a nice hotel to stay with family or friends. They have clean & nice rooms.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your lovely review. We are very happy to hear that you had a pleasant stay with us. Your kind words mean a lot to our team and motivate us to keep improving our service.We hope to have the pleasure of welcoming you back again soon.Warm regards,Le Fenix Team
Anonymous User
Superior Room
Daftar masuk pada Apr 2026
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 18 Jun 2026
The staff are lovely and take great care of their guests. My child stayed here for the first time when they had a health check-up at Bumrungrad Hospital, and the second time for their US visa interview.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your lovely review. We are very happy to hear that you had a pleasant stay with us. Your kind words mean a lot to our team and motivate us to keep improving our service.We hope to have the pleasure of welcoming you back again soon.Warm regards,Le Fenix Team
Anonymous User
Superior Room
Daftar masuk pada Mac 2026
Traveling with friends
22 ulasan
5.0/10
Disiarkan pada 20 Jun 2026
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Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to leave a comment. We hope to serve you again.Yours sincerely, Le Fenix team
Guest User
Superior Room
Daftar masuk pada Mac 2026
Traveling with friends
12 ulasan
3.5/10
Disiarkan pada 28 Apr 2026
Dirty, creepy, no attention to detail. Whole hotel needs renovation. All the surfaces just felt gross, didn't want to touch anything, every corner you look just looks disgusting, dodgy & dilapidated. Adult & baby cockroaches in our room, so no pest control. Aircon vents have black mould. No pillow protector cases. Whole hotel just stinks of spices & smells musty 🤢🤮. Poor management. This hotel has no clue about the hospitality business. Never stay here!
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Please accept our apologies for all inconvenience cause during you stay with us. We are working for improvement on highlighted issues from you to make our room condition up to standard. Should you have any suggestion please let us know and hope that we will have a chance to serve you here again soon. Thank you and have a pleasant day.Yours sincerely,Le Fenix team