Hotel di Bas-Rhin

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

Overall: 6/10 Staff: 9/10 Price: 8/10 Location (to sights): 8/10 Transit: 8/10 Room: 6/10 Common Areas: 6/10 Restaurant/ Bar: 9/10 Vibe (community): n/a Really enjoyed my stay at other hostels from this company and this one should have been just as good but there’s some things i just can’t put aside… First off, the hostel is dirty. Not talking dirt in the bunks (thankfully) but for as new as it seems, the shared spaces are rough. Bathrooms look rough, half the soap and dryers don’t work (not a good thing for hygiene obviously), the showers were always covered in water and hot water, up for debate. Next, the place is loud. Not hostel, a few people are chatting loud and certainly not 8pm, like the room was basically in the bar and the bar was busy (see next item) till after 1. Sure, we could have closed the window to help a bit but with no other airflow in the room, it’s a choice between super loud and hot/stuffy. Loud won. Last off, during my stay, they were hosting an event which meant a ton of people hanging around. Now the event was for a great purpose and that’s awesome and everyone was friendly too but it still meant the bar was basically taken over by locals who knew each other and filled up the community spaces, instead of a traveler or even a general bar vibe. Not a thrilling thing to find out after checking in. All that said, staff was great, super friendly when I checked in and around the place. The bar / restaurant is well done with a nice range of options and decent prices though I didn’t find the breakfast worth the buffet cost. Like the other locations, rooms are nicely done, bunks have good curtains, power, lights, all the makings of a 10/10, but not.

Das Hotel ist durch seine Lage exzellent. Bisher waren wir immer nur im Regent petit Hotel, das war der erste Aufenthalt im Pavillon, Frühstück gibt es im Regent, Sport ebenfalls. Uns hat es sehr gut gefallen, würden das Regent vorziehen.

We enjoyed our overnight stay in this hotel. Everything went very well. I could not complain about anything : valet service for the car, friendly staff at check-in/out, clean and spacious rooms, very comfy beds, excellent breakfast buffet. Quiet location, close to the city center (max 10 walking minutes to the Cathedrale). I would certainly consider booking this hotel for another stay in Strasbourg.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The welcome at reception was very warm. The receptionist requested that I write my full credit card details, including CVV, on the registration form - I declined and after some discussion 200 euros in cash was accepted - it seems that they do not currently have a way of reserving electronically. The hotel is well located and very nicely appointed; the rooms are stylishly furnished with an excellent bathroom - however my wife was unable to locate a hair dryer. We had intended to eat at the hotel but was advised (at our Sunday afternoon arrival) that the restaurant only opens at the weekend (in other words Friday & Saturday only!!). The recommended nearby restaurant (L'Oignon) was very good. BEWARE of EXTRAS: a rather scant continental breakfast is on offer but costs extra at an extraordinary 30 euros - better to go out and find somewhere to eat breakfast locally. Overnight parking cost was (in my opinion) an outrageous 40 euros.

A very comfortable apar**ent hotel in a peaceful and quiet area. Pleasant, equipped and comfortable rooms. Reasonable and respectable breakfast. A nice and pleasant Chris**as a**osphere. Courteous and cordial service, there is plenty of convenient parking across the road in the nearby neighborhoods.

I really wanted to love this hotel. The room was spacious and comfortable, and the location was very good. However, I’d recommend either staying elsewhere or be willing to pay a premium rate with the most robust cancellation options possible. I had a pay for an extra unused day, because I had to leave early (early enough to make the appropriate checkout time) due to a pending French rail strike and had to ensure I got to where I needed to for my international flight. I explained this to the hotel staff. Despite events beyond my control and even some French officials encouraging people to make alternative travel arrangements to avoid disruptions, this was of absolutely no concern to the hotel staff, and they absolutely will not work with you…it will be just a way to make some more money off of you. I would’ve been happy to give 5 stars in normal circumstances, but it felt like the hotel was more interested in taking advantage of a situation even if it was beyond my control, and it really left an overall bad impression.

Für unsere Rückreise aus Italien haben wir 2 Nächte im Residence Inn gebucht. Das Serviced- Apartments-Hotel befindet sich zusammen mit dem Schwesterhotel AC Hotel by Marriott in einem brandneuen Gebäude im boomenden Europaviertel in Straßburg. Für beide Häuser steht die Pradus-Tiefgarage zur Verfügung, die den Hotelgästen eine Ermäßigung von 5 Euro pro Tag gewährt (an der Rezeption Ticket tauschen) und auch einen Aufzug zur Hotelebene besitzt, die barrierefrei erreichbar ist. Wir haben das Residence Inn gewählt, weil es einen sehr günstigen Angebotspreis inkl. Frühstück und 20% Rabatt im Gourmetrestaurant L'Archipel gab. Das gesamte Haus mit beiden Marken ist brandneu und die Zimmer sind auf dem neuesten Stand der Hotelausstattung. Die Qualität der Marriott Betten und das gute AC-Hotelfrühstück, das immer einen IBERICO-S*****en vom Slicer beinhaltet, waren neben der Lage weitere Gründe für die Hotelauswahl. Wir konnten mit dem Auto problemlos zu Ausflügen in die elsäßischen Weindörfer aufbrechen.Das Europa-Viertel inkl. Parlaments-Besuch läßt sich fußläufig erkunden. Achtung: Für Straßburg und Colmar benötigen auch deutsche PKW seit Anfang 2023 zwingend die Critair-Umweltplakette. Sie läßt sich problemlos online bestellen und kostet 5 Euro Bearbeitungsgebühr - ein Verstoß wird erheblich teurer. Für eine Tour ins Stadtzentrum, wo parken schwierig und auch teuer ist, empfehlen wir die moderne Tram, die vom Hotel aus ganze 10Minuten ins Zentrum benötigt. Wir haben im Residence Inn sehr ruhig und gut geschlafen - die Schallisolierung der Fenster ist optimal. Das gute Frühstück findet für beide Häuser im 9.Stock in Buffetform statt. Das Personal ist jung und sehr hilfsbereit - Sonderwünsche beim Frühstück wurden sogar am Folgetag unaufgefordert serviert. Einziger Kritikpunkt: Die Klimaanlage auf dem Zimmer bläst gezielt auf Nacken und Rücken, wenn man am Schreibtisch sitzt - ein Abschalten ist allerdings möglich. Fazit: Ein modernes Mittelklassehotel im Europaviertel, das für Business- und Freizeitgäste gleichermaßen geeignet ist. Sie können zwischen Serviced Apartments oder den 4-Sterne Zimmern des AC Hotels wählen.

The Aparthotel location is perfect to explore the main sights of Strasbourg historic area and it is still in a quiet street few minutes walking from the train station , there are also several bus/tram stops within a minute walking. The building gives a very good impression as it is taken care of , my apartment was spacious with a balcony , big and comfortable bed , small kitchenette, a big closet, fast internet , the walls and the floor were also flawless . The staff team were very nice and helpful during the stay