Hotel berhampiran Sally Beauty, Belfast

Stayed at Hampton for 3 days and overall was a good experience. The hotel was nice and clean with friendly staff. Bed was comfortable. Good quality shampoo, conditioner, body and hand wash was available. The hotel is very conveniently located in which you could walk 2 minutes round the back to the Europa bus station. Everything and everywhere were very accessible with lots of restaurants and bars towards Queen’s University. Breakfast was reasonable in which you had a good amount of choice but unlike some hotels where there would be greater selection but for me it was sufficient. I did however witness some very unpleasant antics from some people staying at the hotel in which they seem to have no hygiene standards with the food. Overall it was a good experience at the hotel and Belfast was a fantastic city to visit. The city exceeded my expectations as it was very clean and friendly with a extremely chilled atmosphere.

The welcome we received was great.. Staff are so friendly and helpful.. Dinner was lovely and breakfast just hit the spot... We definitely will say again and will be telling my friends and family about the ramada.. Hope to stay again soon.. Thank you ramada and staff

Great location, small but clean room, friendly and helpful staff. I like the mattress, the best I had in UK! Room is small and doesn’t have kettle, but you can always have free hot water and coffee in the lobby which is so considerate!

Hard to believe it belongs to Marriott, the service is really not good, stayed two days and found that they do not change the sheets at all, the location is fine, gym is good. But there are better options for the same price.

I booked through *********** for one night as I was attending a football match. I picked this location as I was near the stadium and I had tried other parts of the City previously. I should have stuck with my previous hotel. The room was extremely hot even though it wasn’t in full sun. I was put in room 10 which is at the top of the building in what looks like a converted loft in the roof space. It was 2.30pm when I checked in. I had not been sent the previously notified email with the door entry code and room entry code. It is all done this way as it is supposed to be a self service booking in process. That failed. On arrival at the door having received no entry instruction I called the number on a sign outside. I got no reply. A man then arrived with his child asking was I booking in and he took me through the process. He directed me to room 10 which is on the fourth floor. No lift. At 3.30pm I reported my concerns about the stifling heat in the room to the staff though their whattsapp number. No response for a while and then they said they would send up housekeeping which was the same man who booked me in. I explained the heat was unbearable and concerned for how it would be at night. I also said that when I opened the window the traffic noise was unbearable. He said they were full and there was nothing he could do. Only suggested putting on a plug in fan. I reported back through whattsapp to say that I wasn’t happy and what else could be done. I had a broken telephone call via whattsapp with Niamh who was a bit sarcastic and unhelpful and didn’t offer any solution and basically said they are a city enter hotel so what did I expect. It was rush hour and traffic would die down (which it didn’t). I asked to escalate the complaint. I had a call from Christine Warren who was also unsympathetic, said it was unprecedented weather for Belfast but failed to recognise my concern and that it was cooler outside than in the room. She said all of their other rooms (75) in the city were booked but I could check out if I wanted and find another hotel. Difficult in the timeframe as it was now 5pm and I was off to the match. She also commented “what do you expect for the money you paid” (£85). I asked if she would offer a reduction but this was refused. I felt I had no alternative. When I returned to the room at 10.15pm having left the window open and the fan on, it was no different. I didn’t sleep all night. Aesthetically this location looks good but the lower rated scores here do tell a story of less than luxury and consistent poor staff and management attitude when you raise a concern. The rooms are tiny and definitely not luxury. Towels were thin, dust in the bedside locker and walls paper thin which was also reported. Breakfast was adequate but only cereals,coffee toast and some basic looking cheese and ham with a few stale croissants. A chain I will be avoiding in the future.

非常安靜的地方，離市區開車有一些距離，這種有點像家庭旅館，住在3樓那天懶得搬箱子了，我們直接都放在車上了，拿了洗漱用品就上樓了，這點有點不方便，熱水冷水切換也是不方便啊

Excellent service from.the staff. Room is large, modern, well furnished, absolutely brilliant. Bathroom is great too. Only negative is the pool area, too busy, the shower there is freezing cold and the pool water is also quite cold to be enjoyed. Both saunas were always full during my visits.

Hotel was nice and clean. A little on the expensive side for drinks. Breakfast was average and a expensive for the quality. The hotel restaurant ( la scala) was a whole different level. Food was amazing. Especially the lamb shank. My wife had the chicken which was done to perfection. If you are going for a quiet trip then this hotel might be for you. If you are going as part of a trip to Belfast City then it's very far out from the city. About 20 pounds in each direction.