Hotel berhampiran Berlin-Kaulsdorf, Berlin

I've stayed in the hotel one night. I've chosen it because it was near the appartement I was going to rent the following day and because the check in was up to 22hs (my flight arrived late in the night). The receptionist spoke English and was friendly with explanations. She left the hotel at 22hs and the reception was closed till the following day (I left at 10am and it was nobody there. I left the keys in the counter). The restaurant was closed due to Corona. In the surroundings there was no restaurants nor markets open in the night, so I've ordered food by internet and it arrived in 20m. The room was big, with 2 beds, leading to the street, but no sound was heard. In the bathroom there was liquid soap (no shampoo), toilet paper and towels. Heating was working well. You get one duvet in the bed. TV channels also available. I was given the password for internet, but the signal was kind of slow in my room so I was connected in the hall of the 1st floor. There are 2 main doors to enter the hotel: through the restaurant and another one by the left side. The staff of the delivery service entered directly and I've found him at the door of my room! (when nobody was at the reception). There's a lift that was working in the night an early morning, but it seems that it's not working all the time. There are stairs that you need to climb in order to reach the reception, so you will have to make an effort by yourself to carry the bags as there's nobody there to help. In front of the hotel there's the S-Bahn station, and 100mts away there's a bakery where you can grab a coffee and croissant in the morning (as the hotel doesn't provide you with breakfast).

I'm really surprised by the low reviews as this wasn't our experience at all. Yes it's a budget hotel, so I wouldn't expect a 5* star experience BUT our room was modern, clean, spacious and comfortable (the pillows could be a little plumper). The bed was two twins pushed together but this is common in Germany and the nordic regions, so not unexpected plus we both love having our own duvet and, after travelling, we now have this at home too. It was great to have a free bottle of water in the room and we also bought soft drinks from reception when we arrived. We were on the top floor (14th) and we had no issues with the lift. Staff were friendly on arrival and we even managed to access our room one hour early with no additional fees. We didn't eat in the hotel as we were there to enjoy Berlin, we got up early to have breakfast in central Berlin and had dinner before returning to the hotel. Public transport in Berlin is amazing and there are numerous tram stops near the hotel. We used the M6 most often (5 min walk from the stop to hotel) to Alexanderplatz and beyond but also used another nearby stop to use other transport connections to move around the city. It did take quite some time to get to and from the airport as you do need to make connections but everything was easy to do and we never experienced any late running services. Would we stay here again, maybe...we would not hesitate to stay in the hotel again but only if we didn't have early morning flights (which we did)! This meant that when we arrived, we had to carry our heavy bags around the city centre to make the most of our 3 nights (the hotel was too far away to go there to drop bags and then come back). We were so tired, that we chanced heading to the hotel early to see if early check-in was possible and they were very helpful. On our last day we had to get up at 4am as we were on an early flight home and it took more than 90 mins to go from hotel to airport, we would loved to have stayed somewhere near a station with direct airport links to get that extra 60 mins in bed. So if you don't have early morning flights, then definitely go for it and get a Welcome to Berlin card as that covers all of your travel including from the airport to hotel. Berlin is a brilliant city and we loved it!

Das Hotel liegt sehr zentral, wenige Meter neben dem S Bahnhof in Karlshorst. Ich würde es als „zweckmäßig“ einstufen. Der komplette Ablauf ist digitalisiert, heißt: Die kplt. Abwicklung erfolgt ohne Personal. Jedoch auch für ältere Menschen kein Problem diese digitalisierten Abläufe zu tätigen. Die Zimmer sind mit einer Küchenzeile ausgestattet, bringt natürlich für Kunden die diesen Service nicht brauchen keinen Vorteil. Wichtiger Hinweis: Wer ein Zimmer zum Garten/Parkteil hat darf nicht geräuschempfindlich sein, die SBahn und die Züge sind deutlich hörbar! Außerdem hört man die ganze Nacht die Entlüftung des Bades - das sind echte Einschränkungen der Qualität!

Holi City Apart Hotel Berlin impressed with its prime location near transit and attractions. The spotless rooms and common areas showcased meticulous attention to cleanliness. Friendly staff provided excellent service, while well-equipped kitchenettes and fast Wi-Fi enhanced comfort. The fitness center and rooftop terrace were welcome amenities for unwinding after exploring the city.

Empfang Sehe Nett wie immer,Zimmer okay sauber etwas abgewohnt” Leider Keine richtigen Verdunkelungsgardinen..old school” Frühstücksbuffet nur bis 9.30 Uhr würde gekürzt. -Nicht Gut- die Jahre zuvor wars immer bis 10.00 Uhr. Wochentags. Da herrscht seitens der Hotelleitung dringend Handlungsbedarf. Korrigiert es bitte..wieder” Umfang des Frühstücks Buffet auch gekürzt. Ja es gab Rühreier.. Unfreundlicher älterer Typ Brille graumeliertes Haar dünner Vollbart am Fr- Buffet. Wünschte keinen Guten Morgen schaute nur auf seine Uhr nach dem Motto so Spät.jetzt noch” Es War noch eine Halbe Std Zeit. Als wir es gewagt hatten 9.35 noch da Zu sein würde uns und anderen Gästen sehr Rüde das Kommando gegeben Gehen Sie Jetzt” Kein Bitte.. Unhöflich Unpassend. Um 9.15 war kein Rührei mehr da Wurde nicht mehr aufgefüllt. Schade es war früher besser

Hotel and staff were excellent. Ideal location for us. Plenty of public transport a very short walk away. Rooms in hotel were great, plenty of space, fridge, kettle and tea/coffee facilities provided. And a safe if required. Rooms were also very clean. No noise at all either. Brilliant for a city hotel. I do love this hotel and will be back at the first opportunity.

What a really chilled experience I had at this hotel! Highly recommend. I called a couple of days before my arrival and asked for a quiet room, away from street noise/reception. The room I was allocated by Coco was prefect!! I could not have asked for anything better, it was clean, cosy and most importantly - Quiet! The hotel emailed me a free breakfast voucher and I was given free drinks vouchers at the bar every time I informed housekeeping that I didnt need fresh towels - a brilliant idea for grabbing a coffee or a glass of wine for free while sitting looking out of the huge hotel windows!! I had three nights booked but ended up booking an extra three nights because I was so chilled and didnt want to go anywhere else in Berlin - too many hotels are hit and miss! Gordon, the manager was superb and all the staff were really happy to help with anything. Huge thanks to everyone !! I'll be back. Take care. William

Der Service war hervorragend und alle waren sehr freundlich und zuvorkommend. Das Hotel hat ein Buchungsproblem toll gelöst, da die Buchung via Trip.com das Problem verursacht hat, dass obwohl für 4 Personen gebucht wurde nur ein 2-Bett Zimmer gebucht war. Das war aber nicht der Fehler des Hotels, sondern der Buchungsplattform und das Hotel hat das toll aufgefangen und gelöst. Das Frühstück war sehr gut, die Zimmer groß und sauber. Der Blick über die Spree war richtig schön. Die Lage ist gut - der S-Bahnhof und auch andere öffentlichen Verkehrsmittel sind sehr gut zu Fuß erreichbar aber es ist trotzdem ruhig.

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.