Hotel berhampiran Boule, Berlin

The carpet in my room had several stains of various ”vintages”. The hotel offered to switch my room after I complained, but the issue seemed to be the hotel's cleanliness and appearance standards rather than this particular carpet, so I just stayed. The pictures advertising the particular room type I booked of course didn't show dirty carpets, but DID show a sweet little espresso machine. There was, however, no espresso machine in my room. The hotel claimed to not have any control over what pictures are used to represent their rooms on sites like Expedia (I booked through them), but Expedia also claimed that they had no responsibility to accurately represent the room in photos. The wifi is HORRIBLE. I lost several hours of work due to navigating this. When I complained, they gave me the special router guests typically have to pay for (for ”high speed wifi”), but the person at the desk said it isn't that much faster. Looking at past reviews I could see that guests have been complaining about the wifi for a while, and the hotel has been promising to fix it for a while. There is a phone in the room, but no instructions for how to use it to reach the front desk or to make any other call. Zero doesn't work.

Very good place in central location, between Ostbahnhof and Warschauer Strasse. Clean rooms and common areas. Bar area in the reception.

Friendly staff, good location for public transport, rooms were clean and well furnished, perhaps a little dated. Housekeeping were very good to us and tidied up our room every day. Bathtub had deep black mould in the corners and not a small amount.. that should be looked honestly.

This hotel lived up to my expectations. It was well located, spotless, the breakfast was excellent and the atmosphere healthy and positive. I must thank the Young lady on reception, the morning of my departure, Sunday morning, 21st May, who went to great lengths to help me get the right bus to the airport, and then the correct platform for the last bit of the journey. Her instructions were faultless. The bar, late night, was busy and the service, fast and friendly.

Great hostel, located 10 minutes away from Alexanderplatz and with another station right outside the entrance. Nice staff, very clean and comfortable room and bathrooms, there’s also a bar downstairs and you get a discount if you show the room card.

The hostel is located right next to the U-bahn station and not far from Alexanderplatz, the location itself is very convenient, in a vibrant area with a lot of places to eat. The staff were nice, and there were a lot of activities where I managed to meet some cool people from all over the world. The toilets and bathrooms were fairly clean and well-maintained. On the downside, the room for 6 people was quite small and it was really hot in there when all 6 or even 5 were present. But if you opened the window, it just became super loud and even less possible to sleep — the room had its windows right above a rather busy street, and even at night there was constant car noise, honking, trams passing and so on. You could hear it VERY loudly from the 2nd floor. So despite having a comfy bed, I can’t say I have had a good sleep any of the nights I stayed there. When you check in they also give you a voucher for a free beer in their own basement brewery. That was cool, but the sample glass is SO small, like 100ml? I expected it to be a full size drink to be honest:) Still, the brewery is really nice.

This was a very good location in Berlin. I was able to walk around safely and get to some great places I wanted to visit, and there's plenty of restaurants in the area and a train, too. The room was clean and in good shape, and they offered a reasonable price. The staff was very nice and helpful, as well.

Although the location and price for this hotel is great, the rooms themselves were disappointing. When entering the room for our first night I was immediately concerned about the room, with some wall fittings falling off, what seemed to be a lack of smoke alarm, one small bedside lamp and a tv relatively small and far from the bed along with only one alternative chair. Despite these shortcomings the room is quite spacious and beds relatively fine, with somewhat good soundproofing on the windows to stop the noise of the busy streets. Although these negatives would have been outweighed by the positives, we also had no room cleaning our entire 6 night stay which was highly disappointing. We would be awakened by the cleaners relatively early in the morning however usually we slept through this first attempt to clean. Most hotels would assume someone is asleep and come back and clean after they have gone about their day however this did not occur for our entire trip duration. To make matters worse we had no toilet roll replacements and had to source our own. In addition, on our 5th night they did Infact enter our room, they did Not take our overflowing bin, towels from the specified pick up area, change our sheets or make our beds or clean any portion of the room as expected of them. All they did was give us toilet roll. Very disappointing considering the ideal location for the hotel and the price.(although much cheaper than anywhere else in the area so some disappointment to be expected)

This hotel has had a revamp and is now called the Art Hotel, Park Plaza. There is another Park Plaza nearby…..we ended up there first! So don’t get confused!! Once you find this hotel….we arrived on the day of a national strike… it’s fab. Ignore the journey planner…. This hotel is a less than 10 min walk from the western end of the U1 line. The room we had was on 5th floor on a quite busy street, but it was so quiet we didn’t realise it until we looked out of the window the following morning. The bed and pillows were so comfortable, a great night sleep was had by us both. Shower was a big rainfall type with a smaller head shower head option if you wanted. Complimentary Elemis shower gel, hand wash, as well as body lotion. Breakfast was worth every penny as part of your B&B option. Otherwise it’s €18 for a full option or €5 for coffee and a croissant in the bar. Breakfast was fresh, pastries, cheese, meats, toast, mushrooms, sausage, bacon, pancakes, cereals, yoghurts; you could make your own fresh juice from fresh veggies & fruits. Coffee was excellent (I was told)…. I took my own teabags as I am very fussy, and made great tea. There is a spectacular hot water urn……that is very ornate and was awesome. Staff were multilingual and very helpful. Nothing was too much trouble and they were very insightful about the local area, and the available public transport options. I would highly recommend this hotel which has pop art throughout. We are planning to head back to visit Berlin again and we will most certainly stay here again.

The hotel is excellent in all ways except for the lack of air-conditioning during a May stay when it was warm. It is right next to Berlin airport Terminal 2 - follow signs for Airport City! The check-in lady was friendly and efficient. Breakfast was great and the room was clean, with comfortable beds and excellent bathroom facilities. Would have given it 5 stars except for the air-conditioning issue.