Hotel berhampiran Haus Bastian - Zentrum für kulturelle Bildung, Berlin

I was checked in by a friendly receptionist at 1:20 pm and received my room right away. The lobby was nicely decorated and gave the impression of a 4-star city hotel. However, the room did not reflect 4-star standards as it was very small and a bit worn out yet clean and tidy. The room could fit a luggage rack, a small closet, a small desk as well as a small coffee table and two chairs. The queen bed was comfortable and the pillows great. The high ceiling gave the room an airy feel but the floorboards were showing their age and would need to be treated. There was a 0.5 L water bottle in the room on arrival, not replenished. There was also a safe and A/C. The trams outside were a bit noisy, but I slept well nevertheless. The thick curtains did a good job keeping the room dark in the morning. The bathroom came with a walk-in shower with excellent water pressure in the handheld shower. Amenities (shampoo, shower gel, hand soap and body lotion; no conditioner) were from Molton Brown, which is a brand I like, but they were provided in wall-mounted containers, which I don’t find as hygienic as single-use bottles even though I of course understand the motivation of saving money this way. Breakfast was served in the ground floor dining room 7–11 (weekends until noon). It would have cost a reasonable 17 EUR/person, but I did not try it. Check-out is already at 11, although they were happy to allow me to stay in the room until noon and to store my luggage until my evening flight. The hotel is located in Hackerscher Markt, with lots of restaurants and shopping in the area. The nearest Spätkauf for drinks and snacks is on the next block, and the S-Bahn to the airport is a few minutes away. Alexanderplatz is within walking distance; the centre of West-Berlin is a train ride away. Hotel prices in Berlin seem to have gone through the roof post-covid, and my nightly rate of 95 EUR felt a bit much. But I can very well see myself returning in future if the price is right. All in all a solid choice for a business trip or short holiday in Berlin.

We stayed during Oct of 2021. We were pleasantly surprised when they upgraded us at check in and it was a very nice room. The room was comfy and clean. We stayed for 3 days. The last day, we had an international flight in the afternoon. When we woke up, there was no water in the bathroom. So we called the front desk and we were told that there was an issue and they were fixing it. We asked when it would be fixed, the answer was they did not know. They told me that the issue was only on that floor (we were on the top floor) and other floors had water. We had to brush our teeth, shower and get ready, so we asked if we can use one of the empty rooms on the lower floor to get ready. We were told that nothing was available and when asked what they can do since we had to get ready for the flight, the answer was they cannot do anything. So I got dressed and walked to the front desk and asked to speak to the manager. I was told he was busy and he was working to fix the issue. The attitude of the front desk was, it is too bad we cannot provide water in your room and no, we will not do anything to help you. I got back to the room and we were trying to figure out what to do, then the water turned back on. In the end, we were able to get ready and catch the flight but the experience with the front desk makes me think twice before booking this hotel chain.

I spent a superb four nights here with a family member (my sister) to explore the city of Berlin. Having stayed here before I was expecting the high standards of service, cleanliness and professionalism that I'd experienced before. I wasn't disappointed, from the friendly reception and booking in, to the standard if room, everything was as I recalled. The hotel is in remarkably short walking distance of all the major sites. A stroll down Schiffbauerdamm, on which the hotel is situated, will quickly take you to the Reichstag, Brandenburg Gate, Holocaust Memorial and much much more. Unter den Linden, Checkpoint Charlie and Alexanderplatz are all equally well within walking distance and almost as interesting is the history that you pass along the way. All staff interact with the guests with a smile and you really feel that nothing is too much trouble. Checking out was a simple, painless affair and leaving our bags safely in the hotel for a couple of hours til we were ready for departure was equally no problem. This hotel is highly recommended by this traveller and his travelling companion. The next time I'm in Berlin - you'll find me here.

This B&B hotel is well-situated in Mitte, within an easy walk of shops (Alexa Mall), restaurants and transportation options. The room, though small, was well equipped and comfortable. Beds were comfy. Breakfasts were fresh and tasty though little variation from day to day. The only negative is that the hotel was also hosting multiple student groups who crowded the public areas, elevators and breakfast area and were often noisy and oblivious to their impact on other travellers. This was a daily annoyance during our 4 night stay.

Great hostel, located 10 minutes away from Alexanderplatz and with another station right outside the entrance. Nice staff, very clean and comfortable room and bathrooms, there’s also a bar downstairs and you get a discount if you show the room card.

The hostel is very dirty. All the surfaces are sticky. There is a terrible stench in the rooms, toilets, corridors and lobby. Things forgotten by the previous tenants are lying around until they are thrown away by the current tenants. Mattresses are stained with brown stains, possibly menstrual blood (I was in the women's room). The pillows are crumpled and terribly uncomfortable. The beds stand so you can't fully open the window to air it out. The lobby is very noisy and smelly too, apparently there is no ventilation or it is blocked. Absolutely not recommended, even for 25€ a night! It's too much for this place.

This was a very good location in Berlin. I was able to walk around safely and get to some great places I wanted to visit, and there's plenty of restaurants in the area and a train, too. The room was clean and in good shape, and they offered a reasonable price. The staff was very nice and helpful, as well.

Although the location and price for this hotel is great, the rooms themselves were disappointing. When entering the room for our first night I was immediately concerned about the room, with some wall fittings falling off, what seemed to be a lack of smoke alarm, one small bedside lamp and a tv relatively small and far from the bed along with only one alternative chair. Despite these shortcomings the room is quite spacious and beds relatively fine, with somewhat good soundproofing on the windows to stop the noise of the busy streets. Although these negatives would have been outweighed by the positives, we also had no room cleaning our entire 6 night stay which was highly disappointing. We would be awakened by the cleaners relatively early in the morning however usually we slept through this first attempt to clean. Most hotels would assume someone is asleep and come back and clean after they have gone about their day however this did not occur for our entire trip duration. To make matters worse we had no toilet roll replacements and had to source our own. In addition, on our 5th night they did Infact enter our room, they did Not take our overflowing bin, towels from the specified pick up area, change our sheets or make our beds or clean any portion of the room as expected of them. All they did was give us toilet roll. Very disappointing considering the ideal location for the hotel and the price.(although much cheaper than anywhere else in the area so some disappointment to be expected)

The staff were very nice and kind, the location is really good since it's so close to the attractions, the price is alright, the rooms we're unfortunately dusty, dirty,few spider webs here and there and they especially looked sad and depressing. The breakfast was good, but the choice was very little unfortunately. It's an OK place for a short visit of Berlin

Friendly staff, good location for public transport, rooms were clean and well furnished, perhaps a little dated. Housekeeping were very good to us and tidied up our room every day. Bathtub had deep black mould in the corners and not a small amount.. that should be looked honestly.