Hotel berhampiran Innsbrucker Platz, Berlin

Io e il mio ragazzo abbiamo alloggiato qui a marzo 2019 (non mi dà l'opzione) e abbiamo trovato l'hotel molto pulito,camera doppia grande e personale gentile e cortese. Come posizione si trova un po' distante dal centro, ma a pochi metri ci sono le due linee metropolitane S e U con cui ci si può muovere bene. Se mai dovremo tornare a Berlino saremo contenti di essere nuovamente ospiti qui.

Very nice hotel, good check in experience. Julia at reception was excellent, very friendly and professional. Hotel room is spotless and clean and a nice fragrance throughout the hotel. Light and airy with a nice bar . I would recommend this to solo female business travellers

The hotel is near the Savignyplatz station, which is a good area. Another plus was that the room was very clean. However, it should not be advertised as a hotel with a gym & sauna. The “gym” was a small room with a treadmill and a cable machine, and the sauna was not working at all. I wouldn’t have booked this hotel if the right information was available.

The Grqnd Hyatt Berlin is my stay of choice when in Berlin. It’s Potsdamer Platz location is ideal for the main sights, connects to the airport and many terrific eateries. The room and breakfast quality are excellent and it’s small enough to give personal service.

Have stayed at a few hotels in Berlin - and this is the one I keep coming back to - location, and value for money - design and comfort and tranquillity and harmony of design - staff always very professional, helpful and most welcoming and friendly - breakfast is a wonderful indulgence. Hope to continue to return. Thank you Seminaris CampusHotel Berlin

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

This hostel was my first place to stay at the beginning of my Europe Tour as a solo traveller. And I am so happy to have stayed such an amazing, beautiful safe place in Berlin. It is so near to the Central Station in Berlin; so you can go every touristic, must-see places in Berlin in a very short time. The room I stayed was so comfortable and clean. My roommates were so kind and good friends. The staff working at this hostel are so kind, respectful, understanding and helpful people. I thank them all. The breakfast is so satisfactory and abundant. You can eat or have a drink at the hotel bar and lobby. I strongly recommend this beautiful,clean and peaceful hostel.

The hotel is clean, modern and well-staffed. What was missing for us was warmth and the expected level of hospitality. During our 5-day stay, nobody ever said hello, goodbye or communicated in any manner unless we asked a direct question. When I checked out, the only thing the receptionist said was to remind me I had borrowed an electrical adaptor and to return it. I travel frequently and expect hotels to be warm and welcoming. Also, when I checked in I was given no hotel information other than the E25 breakfast hours. I'm sure it's wonderful, but I since only have coffee, there is no reason to pay 25 euros. Because we didn't go to breakfast and the receptionist didn't tell us, we missed many features of the hotel we might have enjoyed. To further our disappointing stay, there was no printed hotel info in our room other than a book about the featured artist. I hate QR codes, but when I scanned the hotel's, it gave sp**** information. The hotel lobby isn't welcoming and I didn't go to the bar until my last night so was unaware of all the things Art'otel would have liked me to know. The magazine was interesting and beautiful. Why isn't there a copy in guest rooms? The local information and maps were available in the breakfast area, but we didn't go there and weren't offered them by hotel staff. One of the reasons I chose the hotel was the pictures of beautiful bathrooms with tubs. Sadly, the website fails to mention that tubs are only available in expensive suites. Our visit, while nice, was overpriced. We paid for hospitality and a good room, but only the room was up to the expected standards. Very disappointing.

Excellent location with easy connections to explore entire city. Very touristy vibe which is good for tourists and visitors. Would be back with family.

We arrived before 3pm and were allowed to book in, very easy and no issues. The reception staff are lovely and friendly. The room was clean and well maintained. We didn’t pre book breakfast but decided to try it £19 for 2 people was very reasonable and no limit on what you could eat, I will definitely be staying here again if we return to Berlin, the location is great for accessing all transport with a station almost immediately outside the hotel