Hotel berhampiran Centro Comercial Outlet Plaza, Bogota

幫我同事預訂的，還行

We stayed two nights at this hotel in May, and other than a few glitches with the wifi, we were very pleased. The bed is probably one of the most comfortable beds we've ever had in any hotel. The room and bathroom, although not large, were completely adequate. The staff was very accommodating, and the breakfast was delicious. The hotel is very close to the airport, so it's quite convenient, and it is a very short Uber ride to the beautiful Centro Comercial Gran Estacion Shopping Mall. Additionally, there is a supermarket in the next block, and four blocks away was the wonderful restaurant, Soy Carnivoros!

Recently, I stayed at the Hilton Corferias in Bogota and loved it. The suite I had was outstanding. The breakfast is one of the best I have had in all of my trips through Latin America. The kitchen, hostess, and service staffs are remarkable. The concierge bent over backwards to provide me with useful information and, quite often, an umbrella. Jeffrey and Jhoan in the Executive Lounge made being there a pleasure. It is a great place to unwind, to read, and to eat. The hotel is in a great location that allowed me to explore the city quite easily. When I’m back in Bogota, I will be back at the Hilton.

Few attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.

The junior suite is exactly as shown on the website. Large, comfortable, clean, great view and satisfying to stay. Housekeeping did a good job keeping me happy the entire week with my requests for extra towels, body lotion and so on. You just email the front desk and so they answer your needs. One lesser point is that the room as no heather nor ac. February is rather chilly so I required an extra blanket. I will keep this in mind on my upcoming visit in April. The lobby area needs a good paint job. Very satisfied with the pick up service at Dorado airport and the same driver took me to all my appointments during the week. Restaurant offers a very good breakfast which was included and I had dinner on 4 nights. Delicious filet mignon, another type of steak and one fish souper. Olga my server was excellent and gave advice on what wine to choose. Nice person and I hope to meet her again. The spa is closed and the hotel does not offer gym facilities.

Service was good, however front desk staff were not very friendly. Breakfast was very good and airport shuttle service is very convenient. Room was nice and comfortable.

My second time staying at an Ibis; LOVE these properties. The rooms are very basic but you'll have what you need. The property is fun and stylish, staff was helpful (including arranging midnight airport transportation for us) and there's a full service bar and restaurant. The breakfast buffet has an amazing selection of dishes; I wish hotels in the US offered breakfasts like this! The National Museum right across the street is well worth a visit and you're a short drive to Monserrate and Candelaria.

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Nos recogieron en el aeropuerto y nos trasladaron de nuevo al retorno. Muy buen servicio, habitaciones precisas y con camas muy cómodas. Muy limpias, la comida del restaurante es deliciosa. como viajamos para un concierto allí cerca, también organizaron el traslado del hotel al sitio y luego al terminar el evento nos recogieron.

Good quality hotel for the price. The customer service people were very nice, and can speak some English. The rooms are spacious, with fridge, snack bar, free bottle of water, and really love how comfy the bed is. The location is also great, there is a grocery store, and some nice restaurants just next to it.