Hotel berhampiran conjunto residencial Condominios del Porvenir III Garden, Bogota

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Este viaje y este Hotel lo seleccione para que fuese parte del Regalo de CUMPLEAÑOS de mi esposa (Adriana Fonseca) la cena fue muy buena, le hicieron una atención especial a ella con una deliciosa torta, muy buen detalle!!! exceptuando el ”frio” tan alto en la ciudad de Bogotá, todo fue excelente!!! Sigo muy contento con los hoteles de la cadena Movich en el país. Quisiera tener una membresía o acumular puntaje por usarlos en mis viajes de negocio y de familia

Excelente ubicación cerca al aeropuerto el Dorado, habitación y limpieza impecable, delicioso desayuno tipo buffet, ofrece servicio de traslado al aeropuerto. cercano a centros comerciales y otros sitios de interez.

Buen hotel cerca del aeropuerto de “El Dorado”. Cumple con los estándares de un Marriot.

Service was good, however front desk staff were not very friendly. Breakfast was very good and airport shuttle service is very convenient. Room was nice and comfortable.

Check it and check out service are fast. The breakfast is relatively simple. Near the air port and free shuttle bus is available. Some people smokes at the balcony which kind of annoying to the people sitting inside.

We had great experience during our stay. Staff was very friendly and knowledgeable. The hotel located very close to the airport, which was great since our flight was very early morning. They provide free shuttle that runs every hour and it takes about 10-15 minutes to get to the airport. The rooms were clean and served perfectly for what we needed. There were not much light in the room, refrigerator worked great and kept our food fresh, beds were comfortable but pillows too hard for my liking. We had a complimentary bottle of water in the room and some toiletries. There are several restaurants and shops close if you need to do some shopping. There was a small sweet gift waiting us at the desk when we entered the room - chocolate - always nice when staff is detail oriented ) Thank you!

Few attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.

房間很大，浴室很大，窗外景色很好，早餐不錯，有很多中國人在這裏住，應該是比較不錯的選擇了。。。。。。