Hotel berhampiran Casteldebole, Bologna

No air conditioning - rude staff I specifically booked this hotel because it states there IS air conditioning, but when I arrived it was switched off. It was VERY hot in the room exposed all day long to sunlight. The very rude staff said that, even if they get your money for a room WITH air conditioning, they let it switched off and that's all. I insisted and they told me it was raining up to few days ago; I told them TODAY there is a very hot sun and it is impossible to sleep in such a hot room. No way - they get your full money in advance and then do not deliver what they sold you. I had to buy a fan and slept only 4 hours. Terrible experience. When I came back at midnight because I tried to let some air in (since they even left the windows closed after cleaning, terrible smell and terrible temperature!) at the reception I found arabian guys listening to loud arabian music; they had difficulties understanding the number of the room, since they spoke french. Old building, worn-out facilities, extremely hot water in the shower that was impossible to adjust. Do not go there.

Spacious, functional and well organised. Staff is extremely friendly and helpful. All speak very good English. Despite the closeness to the Bologna railway station the place is set back, quiet and green, with a large outdoor area for relaxation. The rooms are functional, clean, well ventilated and fitted with A.C. Totally recommended!

This is a personal opinion, the hotels location is great, just across the road from the Train station, several bus stops within walking distance and taxi rank just nearby. Overall it didn’t give me that 4 star hotel experience, I found the rooms and bathrooms outdated, the rooms could do with a refurb and better lighting and air system, could be a lot better. The areas I covered or seen are clean, staff are ok-ish except one of the receptionist (Giulia) she was brilliant and she took a request of mine at heart and delivered it as requested.

They gave us a family room outside of the main building of the hotel. So, we exposed the voice coming from the street. The room was large enough but at the first glance we felt a little bit unsafe, but it was OK. However, there was a draft of cold air in the room that we could not locate, Croissants at the breakfast were the worst I have ever tasted. Please change your supplier. Stuff was kind and helpful.

This hostel gets a 5 out of 5 vote from me and you won't find anyone as fussy as me when it comes to hostel reviews. I don't understand the mixed reviews it has been given by people staying here at the same time as myself? The staff are very friendly and help you as much as possible.....a special shout out to Ciara who is very lovely. My room was very clean and my bunk had a charging point, night light and curtain. The only minor problem are the lockers are small and square so you can't really get anything in them - they need changing to bigger ones! The meeting area is just a ten foot square area next to the reception desk with only around six seating places and likewise the kitchen area is also small with a single long table for breakfast that can only seat around twelve people at any one time. The main reasons for this is the hostel is small overall and also only has three shower rooms with the toilets housed within these rooms. This can be very annoying because if you're dying to use the toilet and all three showers are being used, you cannot gain access. The breakfast is substantial as it's an all you can eat comprising of tea, coffee and orange juice. To eat you have fruits, yogurt, ham, salami, cheese and salad. For the English pallet you have different cereals, toast, cakes, biscuits and the use of butter, jam and chocolate spreads. There's also a coffee perculator which can be used at anytime during the day. Within the kitchen there's a large fridge to store your own personal food items if you wish. You are expected to wash up all your items after you finish which is no big deal but something I don't agree with on principle. I'm on holiday and I've paid for my B&B so I don't expect to do their job for them - maybe that's just me? The location of the hostel is very good and within easy reach of the main city centre and tourist attractions with various buses a two minute walk from the front door and the main railway station just a fifteen minute walk away

Thank you for a lovely stay. It was very clean and comfortable room (305) with a nice hot shower and fluffy pillows, I couldn’t fault the room. The breakfast was yummy and you could ask for special made coffee cappuccino was amazing. I enjoyed walking everywhere in Bologna so didn’t mind that the hotel wasn’t as close to city centre as other hotels. But there are public transport options if you wish. I had to walk to try to burn off all the lovely food 🍝 😅😀 Bologna was glorious thank you

Situato vicino stazione centrale ma c’è bisogno di taxi per arrivarci … dalla stazione ci vogliono circa 7/8 minuti .., hotel molto pulito servizio alle reception veloce cordiale è molto disponibile…. camere molto belle e super tecnologiche pulizia ottima (la mia era la 339) colazione al buffet molto abbondante e tutto molto buono con soluzione diverse per soddisfare tutte le esigenze …. con il taxi con una decina di minuti si raggiunge subito il centro .., lo consiglio vivamente a tutti … aggiungo per concludere qualità del sonno ottima e doccia nel bagno maxxi ….. da provare assolutamente

Un ottima struttura, qualità prezzo eccellente ottima per chi va alla fiera di Bologna, più scomoda per chi deve visitare la città. Fermata mezzi pubblici nei pressi dell'hotel ma con un servizio a dire poco catastrofico, con ritardi pesanti e ripetuti, difficile poi fare il biglietto a bordo se non hai monete, le carte vengono accettate solo alcune e, oggi carta può fare un solo biglietto. I controllori se vi trovano senza ticket non vogliono sentire ragioni e vi fanno un a multa di 75 euro, servizio vergognoso per una città così bella e ricca.

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

The hotel is ideally situated as an overnighter. Not too far away from the highway, but still in a quit neighbourhood. Ample free parking available and bar/restaurant available at the hotel. Unfortunately we didn't have the chance to try the restaurant as it was still closed due to the thunderstorms the region had suffered and that had caused some damage.