Name: Hakone Gora Karaku
Address: Hakone, Jepun
Rating: 9.5

Jepun

Osaka

Fukuoka

Hakone

Sapporo

Beppu

Kyoto

Had a fantastic stay at Hotel Universal Port. The location is perfect—just steps from Universal Studios Japan. The rooms are clean, spacious, and fun, and the staff were incredibly friendly and helpful. Great value and a memorable experience!

Location is perfect. Breakfast was perfect. Lounge would be better with more food varieties but they had a lot of drinks options including sake, champagne, wine and beer on top of the usuals which was great. 

One thing i didnt like is that their rooms are super tiny. We got a triple room and it was so tight. Next maybe two doubles is required for more space. Another disappointment is that they don't provide lotion which i think is a basic amenity. And that every certain hours of the night  10-ish -2am (everyday) you can hear super noisy motorcycles revving in the main street randomly. (I guess that's not directly their fault buy maybe they could opt for a more soundproof window or something.)

A hotel next to the park, however, the shop nearby opened late and the parking charge is huge, due to the opening time of the park, its impossible to start the parking at 1200 pm (daily charge is count from 1200-1200 next day). Therefore, two days parking charge is requested if stay in the hotel and park one night

Hotel is located on streets with many famous eateries and shops amongst local and foreign tourists. Tenjin Minami station on Nanakuma Line is 5-6 mins away on foot. Travelled in 3 pax and coincidentally on the weekend where there was a bunch concert and live shows happening in the city so hotel rate was extra expensive (normal weekend is alr very expensive).. Found this hotel within our budget and can fit 3 pax. Sofa bed was kinda comfortable but not the pillow. More used to firmer latex ones while the one they provided is either polyester or microfiber filled so it was very very very soft! Room was tight when the 3 of us opened our luggage. Shower has good water pressure. There’s also public bath on site. They provide in room water purifier machine too.

Not a bad hotel, was one of the cheapest we could find at the time. Room sizes are very small, toilet is separate from shower room which is quite common. Not much service experienced since it was self check-in/out, but not a negative experience either. They had umbrellas at the entrance to borrow.

Cleanliness could be improved, there were a lot of stains on the walls inside the bathroom. 

Location is not bad if you don’t mind walking towards Tenjin or Hakata. There’s also plenty of convenience stores, supermarkets and cafes nearby.

Good space outside to catch a taxi/get dropped off.

The hotel is new and well operated.  We have booked with breakfast and dinner buffet.  There are various kinds of drinks provided, including whisky, wine, beer, soft drinks and fruit juice, worth for trying, but there are limited choices of food.  The view of the room is perfect as you can see the lake and the cable car station without any obstruction from your balcony.  The hot spring spa at the hotel is wonderful, with indoor and outdoor portion and outside the hot spring, there are kimono that you could choose to dress during your stay.  There is a private spa room but it’s full during my stay so we could not try it.

We were looking for onsen with private bath on the balcony and probably hit the sweet spot.

Unfortunately we had only 1 night stay, but it was fantastic.

Onsen is located at the top station Gora, where you can get from Odawara. That’s around 2 hours from Tokyo all together, around 3 hours from Kyoto. Last 2 sections of the way are going through a picturesque steep railway. Views are great! Be sure to rush to the front or back seats (doesn’t matter which) to secure a spot for nice photographs.

Private bath is fantastic, rooms are clean and spacious with a touch of ryokan style (tatami etc). That’s a perfect place to sit and relax doesn’t matter it’s sunshine or pooring rain outside.

The food was fantastic (according to my wife), however the options are limited if you’re not eating fish or sea products due to allergy or other reasons. 
For Karaku team - I would suggest adding a signature wagyu set for those who would like something else. Selection of wine and alcohol drinks is superb. Free snacks and coffee are available till 8 p.m. as well with a view terrace. For those who like some regular conbini stuff - Lawson is around 10 mins walk with Miyazaki style trains passing by👌🏻

All in all, we wish we had stayed at least 2 nights as there are lots of activities around. 

Thanks to Karaku staff for a warm welcome and tailored experience!

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