Hotel Wilayah Bac Ninh dengan Sarapan

I checked in the hotel at 21:30 and found some broken in the bathroom. I noticed this issue but this hotel did not change my room. So, I should be waited for a long time (over 30 minutes) in the room. I cannot understand why they did not repair in advance. Someone can see the broken everyday.

Check-in staff is efficient and friendly. Very new hotel and the room is clean and spacious. Breakfast limited . Not much selection. No coffee / tea provided just milk / soya bean milk. Location is quite a distance from the city center and main street. There is no restaurant nearby so will need to walk 15-20min to locate restaurant. Overall a good stay as the price is reasonable.

The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.

Convenient location. Vincom Plaza is less than 5-min away on foot. Also close to the Chinese eateries on Nguyen Dang Dao. Agribank ATM with low fee is nearby on Hai Ba Trung

Front desk is very nice, service staff is excellent too, Kai is a nice gentleman who help me getting the extend stay; Nhung is a very nice lady who help me fix the taxi issue. You can always to approach them for any help when you need it. Breakfast is rich and good quality, they also have swimming pool and spa on site. will back next time

Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.

Good location, the owner is very helpful. It was our first trip to Bac Ninh. The owner of the hotel was friendly and give us a lot of local information.

隨便訂了一家，沒想到這麼好，房間非常乾淨整潔，價格也很實惠，重點是早餐很好，在北寧也住過不少酒店，這家早餐性價比最高。

房間非常大，非常新，很乾凈。每位服務生都特別好，總是微笑，尤其是阿豪哥，很帥，會中文，很暖心地升級房間了，酒店大寧的蝴蝶蘭也非常漂亮。本打算住一天，捨不得走，又多住了一天。😀

床非常大，服務員都比較客氣耐心，因為地處中國人聚居地，酒店很多標誌都有中文。設施比國內同價格酒店落後，早餐差強人意。最不喜歡的是吸煙文化，大堂和過道都有人隨便抽煙，服務員也不管