Hotel berhampiran José Martí Park, Buenos Aires

This was a very nice hotel to stay and had gluten free options for breakfast. Room was clean and pool was good for swimming. Good amneties in the bathroom. Would go again when staying in this area.

All many positive aspects - modernness, location, flair, service, etc. - and negative ones - tiredness of some furniture, no international plugs or bottle of water upon arrival, repetitive breakfast with one juice only, etc. - have been detailed over and over in my many reviews here. The suite on the 12th floor is most elegant and cosy, but too bad the architect didn't consider a small balcony there. Oh, please fix the connecting door, it doesn't slide through. I look forward to returning somewhere I am genuinely smiled at and where people call me by first name, given the 'intimacy' developed in so many visits. Again, can I call it my home in BsAs?? I think so! PS. When is the excellent sauna getting fixed?

日本人です。もし今後来る日本人に少しでも役立つ情報を送れればと思います。 ・場所は少しわかりづらい。ただ、市内にすぐ出られる場所に位置してるので移動が怖くない。 ・サービスは素晴らしい。現地で宿泊税のようなものがかかるので注意。 ・清掃もかなり細かくやってくれて次の日も清潔に過ごせる。 ・シャンプー、ボディーソープなどはあるが、髭剃りは無いので持参するべき。シャワーはたまに水の出が悪くなったりする。 ・朝食は朝10時まで。部屋にはコーヒー用水1本がテーブルの上に、冷蔵庫の中に水2本炭酸水2本オレンジジュース1本ビール2缶。お菓子が2つほどある。

Great hotel in great location 2 blocks from the Obelisk. Central to everything with lots of tourist shops nearby. Restaurants all within very short walking distance. Could change up the variety of food selection available at their daily breakfast. Does not have a business centre as advertised as it was taken away during the pandemic and never replaced. Front desk allowed me to use one of their desktop computers to check in my flight and print boarding passes. I would definitely recommend staying at the NH Tango.

Единственный плюс, это удобная кровать с белоснежным бельем. Все остальное тянет только на 3, а сервис вообще на 1. Холл красивый, снаружи здание выглядит антуражно, а внутри, на этажах ужасно🙉. Лифты старые, но можно ведь как-то подреставрировать. На этаже все обшарпанное. В номере нет ни тапочек, ни халатов, ни чайника и даже воды нет. Холодильник пустой! Сыро, запах как будто к бабушке в деревню приехала. Какие 5 звезд?! Вы о чем?! Полотенце в ванной сверху лежало серое, потрепаное с нитками🤦♀️. Заселилась поздно ночью, спустилась вниз попросить воды. Мне принесли маленькую бутылочку и сказали, что это будет стоить 1800 аргентинских песо😡! Завтраки не брала, но на следующее утро решила попробовать. Спросила на ресепшене, можно ли? Да, конечно, без проблем. Выбор скудный. Только скрамбл и бекон из горячего. Выпечка не очень🥴. Как только я села за стол, ко мне прибежала девушка и спросила номер, потом начала трясти передо мной бумажками и говорить о том, что у меня не предусмотрены завтраки. Я спокойно ответила, что я в курсе. Она стала писать цену, но я уже знала. 20450 песо. Она убежала, но потом опять примчалась с чеками, чтобы я подписала. Это вообще нормально для такого уровня отеля?! Как будто я убегу и не расплачусь! Завтрак был испорчен и настроение тоже. Каково же было мое удивление, когда при check-in мне выдали счет на 61 тысячу песо😡😡😡! Что это было, я не знаю. Но потом девушка просила, сколько раз я завтракала?! Вы вообще там отдельно друг от друга работаете?! Безобразие! В соседнем отеле в 3 звезды такого ужаса не было! Спокойно позавтракала, только записали номер комнаты и всё. При выезде спокойно рассчиталась. Оставляла чемодан на пару дней, и только потом прочитала отзывы о кражах. Переживала, но спасибо 🙏 все нормально обошлось. Ни в коем случаем не бронзируйте этот отель, рядом есть другие подороже и подешевле, но точно лучше!

This is a beautiful old world hotel. The marble and gold leafing, especially in the bar, is spectacular. The breakfast buffet is very traditional and provides fruit, pastries, ham and cheese and eggs and bacon. We had a spa treatment which was very nice - the jacuzzi was very relaxing. My wife wasn’t feeling well and at midnight I asked the concierge if there was a nearby pharmacy. The concierge went to the pharmacy and picked up the medication for us - at midnight! Top notch service.

酒店位置非常好，房間夠大設備也不錯。但服務比較生硬，我們第二天是南森號郵輪預訂的客房，二位客人拼房但給的卻是大床房，二個陌生人沒法睡的。協商很久也解決不了，最後補一條被子睡沙發了事！另外團隊到酒店已經夜晚一點多了，還要在前台排隊一個一個的登機入住，而不能事先準備好房卡直接入住！ 我們南極郵輪迴程住索芙特酒店，到前台房卡都已經全部準備好了，很方便！

Stayed here one night pre-Antartic cruise and it was organised by the cruise company. The rooms look dated and some of the fittings, particularly in the bathroom needs replacing since they were broken. For the price point, it was disappointing if I had paid myself. Staff were friendly at check in and check out. Personally I would choose a different hotel unless you need to be in recoleta specifically

A beautiful hotel with everything a traveler needs to be comfortable and pampered! Walking distance to a few sights and a quick Taxi or Uber drive to everywhere else. Mario in the bar area was friendly, professional and working hard on his English. What a delight he is. The servers in the Restaurant are also professional and courteous. The breakfast buffet is worth including in your reservation. It is wonderful and if you can't find anything on the buffet, try the included menu! Wonderfully appointed spa! Everything in this hotel is well thought out and appointed. When in Buenos Aires, this will be our first choice of hotel!!

I stayed at the Park Tower, a Luxury Collection Hotel in 2011 and it was great. Unfortunately, 12 years later, the hotel is really rundown, poorly kept and my corner suite was terrible. I went to Buenos Aires to attend the Panamerican Congress of Ophthalmology and stayed 4 nights, March 16-20, 2023. Despite being Platinum, I could not check in to a room upon arrival to the hotel at 12:30 pm. So we went to the pool, but it was at the Sheraton Hotel next door. The pool chairs were very dirty looking and every single chair was stained; everything at the pool looked dirty, paint was peeling off surrounding walls and accessories were rusted. My room was extremely hot as the air conditioning did not work. When I asked someone to check the air conditioning, the person who came said to close the curtains if I wanted the room to cool off. What is the point of paying for a corner suite with windows on 2 sides if I have to keep the black out curtains closed? The shower flooded the bathroom floor and the person who came to check said it was fine. The shower flooded the bathroom floor daily. Housekeeping had to be called to make up the room every day in late afternoon. Towels were removed but not replaced in the same numbers. I had to use extra towels to dry the bathroom floor daily. The washcloths were also not replaced after the first day. There was a coffee machine but the coffee pods were not replaced. There was no turn down service. I paid for club access and found out that the club was at the Sheraton next door and only open from 2 pm to 8 pm, so no breakfast! The quality of the food was poor. There was one restaurant in the Park Tower hotel that served breakfast which was pretty good. Despite the elevator button indicating “Business Center” on the second floor of Park Tower Hotel, there is no Business Center at Park Tower - it is also at the Sheraton next door. Service is generally poor across the board - the concierge did not know whether the restaurant served lunch! He also would not call me a taxi to go to the Rural Convention Center when I asked. I am not sure why they are there if they don’t provide concierge services. I love Marriott Hotels and this hotel definitely does not meet the expectations or requirements of a Marriott Hotel. It is badly in need of renovations, repairs and personnel who are willing to provide good service. I enjoyed Buenos Aires very much despite staying in a terrible hotel because of fabulous restaurants such as Don Julio, Elena, Cabaña Las Lilas, Tango show and dinner at El Querandi and the beautiful city my friends and I saw in our private tour - Maria Corbalan Bespoke Tours provide fabulous service and should be a model for the Park Tower Hotel.