Hotel di Carnago

Planes are flying by like in every 2-3 minute, I hardly got sleep, but i guess thats the necessary price i have to pay, for being able to get to the airport on foot in 20 minutes. So I wont complain too much at this point. At other points, this hotel is pretty good, thx to the owner and crews of the hotel, u are doing a good job!

We booked a double comfort room but we’re put in a disabled access room. Neither of us have mobility issues and are supposed to be on a romantic weekend away and we thought by booking a 4 star hotel we would get the romantic atmosphere advertised on line. We asked about room service when we arrived as it was quite late and were met with a response of “nothings open” despite the website advertising 24hour room service with no extra charge and free water from the mini bar. When we got to our room there was a notice on the side with information about the room service hours which also stated there would be a 3€ charge just to call down to room service, as well as a note on the mini bar stating a 1.50€ fee for water. Our bathroom does not have the bidet that’s stated in the room description online and the toilet is raised far too high for either of us to use comfortably. The rest of the bathroom is completely bare, with not so much as a shower curtain. Our safe does not work, despite someone coming to change the batteries inside and still no resolution to our issue! We have only one bedside table and had to resort to using the cheap plastic chair as a replacement on one side of the bed. The receptionist was less than cooperative when we went down to discuss our feelings/options and we were met with “we don’t change the bookings this is what you booked”. After showing her our booking and where it stated what we paid for she responded with “we’re full so we can’t move you unless you want to sleep separately or if someone cancels” . We feel as though we have been lied to and don’t feel as though we have been provided with the service that we have paid for. Having seen the room pictures online of what we had actually booked we are completely disgusted and can’t help feeling a bit discriminated against due to us being a same sex couple. It’s our first time in Milan and this has truly tainted our view and will probably not be coming back at all.

Everything was perfect for me. Before getting to Milano, I've been to Nordic countries which cost more, this hotel took a very reasonable price for me. And the staffs were pretty kind. I still remember one staff kindly asked me 'coffee or cappuccino?' And she explained that they bake almost of the bread. And the facilities could be better. They have a basement parking lot. I highly recommend this hotel and I'll be back whenever I come back to Milano.

We have just left the hotel after a very brief but great stay. After some initial problems with a mistake I made during booking, Marika was very helpful in sorting it via email. We then had a delayed flight which meant checking in around 12:30am but the night receptionist was very helpful and allowed us to go straight to our room with two sleeping children. We had misunderstood that the breakfast would end at 10am when in fact it was 9:30, however Marika went out of her way to call us soon before the end asking if we were coming down - she then waited for us to do so, we were so happy with this service! Check out was smooth and again all round very happy stay, would highly recommend.

Besonderes Hotel mit schöner Lage über der Stadt und einem Blick über den Vareser See und die Berge. Man fühlt sich 100 Jahre in der Zeit zurückversetzt, ohne auf den heutigen Komfort verzichten zu müssen. Leckeres Frühstücksbüffet! Kostenlose Parkplätze direkt am Hotel. Wir waren in den letzten Jahren schon öfters hier und genießen es jedes Mal sehr. Der Zimmerpreis ist zwar deutlich gestiegen im Vergleich zu den Vorjahren, aber wir werden trotzdem wiederkommen :).

Very good accommodation! Polite and helpful staff. I would like to give more than 10/10 if I could. Every detail was thought out and rooms have everything for having a restful stay for a night after a long journey as we had and for a longer stay too…. Comfortable beds, slippers in the bathroom very good breakfast….everything ! We definitely will choose this hotel again during our next drive to Italy.

Questo hotel non è in una buona posizione per coloro che vogliono essere vicini ai trasporti, ma questo non mi ha influenzato perché ho scelto questa posizione per altri motivi. Questo hotel è il peggiore in cui sia mai stato per molte ragioni: non avrei lamentele se avessi pagato di meno. Ma ho pagato una fortuna per un hotel che non vale il prezzo. A cominciare da come funziona: conservano i nostri documenti per un'ora (non mi era mai successo) Al check in non mi hanno spiegato nulla, nemmeno gli orari della colazione. La stanza è minuscola. Wifi e TV non funzionano nell'edificio 2. La colazione (rispetto ad altre 3 stelle in cui sono stato) è molto scarsa: solo un tipo di pane, solo prosciutto e solo un formaggio, niente chorizo ​​​​o altri tipi di formaggio. Il check-out è troppo presto alle 10:30... mai visto una cosa del genere. Punti positivi per i quali non do una stella: personale cordiale, buona pulizia e diversi prodotti per l'igiene in camera sempre riforniti.

After a long time, finally an overnight stay in this beautiful hotel. Closed because of Covid, but now open again. Good: Friendly staff, very nicely furnished rooms (especially deluxe rooms and up). Great pillows, fast wifi, good lighting concept, nice terrace, big bathroom. Not so good: Breakfast room a bit cold in terms of a**osphere

I was on business trip with two other guys. Paid 274€ for one night and I think it wayyyy too much. Nothing specail on this on. Located basicly middle of no where and once again, really over priced. Wahsing room sinks water tap did not work where its supposed to work. So it was close and if you used it...no water went away, because tap did not ope...I took the tap away... But more problematic and really bad thing is, that room door did not lock always. Sometimes you have to open and close it 10 times before it locked. Sometimes 6 times. I think first time I left the room unlocked... We came to hotel lqte evening and I did not want to start changing the room, so I ****** it up...but 274€ for a night ??? Ny buddy had problem with auto heting/cooling, no adjustmen working. Someone came and resetted/booted the heating/cooling system. Windows dirty, unable to take a pix for example from 9th floor.

Non ho più gran voglia di recensire, ho scritto molto e mi è passata un po' l' ispirazione, malgrado io continuo a viaggiare, a vivere in hotel e a mangiare al ristorante. L' estrema gentilezza della gestione e la meravigliosa accoglienza di questo luogo mi spinge a fare un' eccezione. Mi sono fermato un paio di giorni ma devo dire che ho trovato tutto perfetto. Soprattutto il servizio è stato eccellente. Va scritto e celebrato. Grazie, Jet. Tornerò prestissimo da voi.