Harbour Hotel & Spa Christchurch

Great location overlooking the harbour with an easy walk to the quayside and beaches. We were worried the "cosy" room would be too small but it was fine. This was a repeated visit and we will go again. Good service, super harbour side restaurant and relaxing spa. Plenty to do nearby - seaside,highcliff castle (photo) and historic town

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at "The Upper Deck" and once at "The Jetty". Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !

Room was very disappointing for what we paid, I expected the room to be situated in a nicer spot and not off the car park. We couldn’t open our blinds otherwise we would have been seen by everyone and there was a massive stain on the carpet. The room was tired and needed an overhaul. If you’re looking for luxury then I wouldn’t recommend staying here it was very overpriced.

The Christchurch Harbour Hotel is a lovely peaceful hotel set on the waters edge with views over to Mudeford Quay and the Mudeford Sandbank beach huts. The rooms are clean and modern the staff are all polite and friendly. There are two restaurants on site the Upper Deck and the Jetty. The hotel has a spa on site offering treatments plus there is a small swimming pool, jacuzzi, steam room and sauna as well as a Gym. The peace and ambiance at this hotel has made us return visitors for the third time and we will inevitably return to stay here again in the near future. Well done to all the staff at the Harbour Hotel Christchurch for the wonderful experience they offer to their guests.

Very nice garden with a sea view. Nice to relax and have a drink whilst enjoying the views. Excellent service and comfortable rooms. We loved our stay and I will definitely book again.

Only stayed for 1 night, but location was superb, room very comfortable, a really nice touch was the complimentary G&T. Spa facilities were very good. Dined in Upper Deck restaurant with best bit of Skate for many a year Well done

A myriad of light switches in the room some of which worked and some did not. Pleasant and helpful staff

Very welcoming staff at reception. Parked our car safely for us as it was busy with a wedding so required double parking. Gin & tonic in rooms is a nice touch. Lovely room decor with a seaside feel. The Jetty is an exceptionally high quality restaurant. Delicious food. Service was great although very busy especially from Amelia. Buzzing atmosphere.

Lovely relaxing place with fabulous walks and views pleasant friendly staff and our room was very comfortable.