Hotel terbaik di Izu

"彼の誕生日旅行で利用させていただきました。 ホテルへ向かう途中で彼の体調が悪くなってしまい、急遽、夕食をお部屋食に変更していただきました。 また、サプライズでお願いしていたケーキも、彼の体調を配慮して翌朝の朝食時にご提供くださり、本当に助かりました。 スタッフの皆さまの丁寧で温かい接客、そして細やかな気遣いに心から感動しました。 イレギュラーなお願いにも関わらず、柔軟にご対応いただき、改めて感謝申し上げます。 私自身ずっと憧れていたホテルだったので、今回宿泊できてとても幸せでした。 また必ず泊まりに伺います。ありがとうございました。"

"The hotel is very well maintained and all the stuff are friendly. We had some small unexpected issues when checking in. Thanks to the reception stuff Mr Chikara Chino’s great help, he had been very patient and responsive to find solutions. Soon the issue was solved and we checked in smoothly. The hotel is super great. I would highly recommended tourists to stay and experience at this historical, iconic place. Also many thanks to all the stuff we met during our stay - you all make a very good team :)"

"The resort is truly remarkable with good food and onsen facilities. My rating is purely based on the resort experience. However, I will like to provide feedback on the reservation experience on trip.com. The pricing indicated on trip.com is not totally transparent. At the time of booking, I indicated 2 adults and a 7yo child to get accurate pricing. The amount was prepaid with a small fee JPY450 to be paid at hotel. At check in, I was shocked to learn that we are expected to pay for the child room rate at JPY22k+. That was not indicated on the “to pay at hotel’. Trip.com customer service officer replied that the requirement was indicated on the email confirmation sent. This is upsetting as I usually used the mobile app and relied on available information to make reservation. It is not my habit to check email confirmation given the information on the app is correct. Pricing should be made transparent at point of booking and not after booking. And out of ‘goodwill’ they offered me a compensation close to 50% of the child room rate. I have been using trip.com since covid and this is my first time having such issue. I hope my experience can benefit others who is booking this accommodation with child."

"位置距離修善寺温泉街比較遠，拉着行李要走一刻鐘，好在要看的景點都在這個範圍；酒店要求進大堂換拖鞋，但是又可以拉着行李進去，不知道能保持什麼地面乾淨，另外酒店拖鞋又涼又打滑，不好穿。更奇葩的是酒店不給打掃房間衞生，把要換的毛巾浴巾和床單都放門口讓客人自助，第一次遇到這樣的酒店。差評。也就是農家樂的水平。唯一好的是晚餐很棒，豐富，小火鍋，有大海蟹腿，服務人員好像是印度人，很熱情周到，房間和温泉屋都沒有服務，温泉屋裡，沒毛巾，地面上都是頭髮和毛絮，很臟。"

"Room is clean and comfortable, food is awesome👍🏼 Staff very friendly and helpful 👍🏼 Thanks for the hospitality"

"Waking up to see the Mount Fuji from the room is the highlight. Hot spring is also available in the room. The hotel rooms are spacious and located over the hillside - the most convenient way to commute between buildings are via car/ shuttle bus; walking may take much longer. Lights in the room are a bit too dim to us. Limited amenities are available, with no toothbrush/ toothpaste in room. Futons are available, but self-serve. Access to Laforet and Izu Marriott public hot springs is available. Unfortunately towels are not available in the public bath of Laforet - towels need to brought from hotel room. Standard dinner / breakfast buffets are available."

"rooms were big and spacious however the aircon was abit noisy and it affected my sleep. Building is also dated and it’s evident. Onsen are nice and big very spacious. even had outdoor section which was abit small but still okay"

"A beautiful property with traditional Japanese architecture. Both the Kaiseki dinner and breakfast were exquisite. We thoroughly enjoyed the comfortable outdoor public onsen, as well as the very relaxing private bath (just be sure to book in advance!). Most importantly, I want to express my sincere gratitude to Ms. Umakoshi. My husband felt unwell during the night, and she provided us with so much help and support. Thank you so much for your kindness!"

"總體而言，這家酒店是性價比非常高的酒店，尤其是對於打高爾夫的住客而言，下次還會入住。在酒店連住了含早晚餐的三晚，每天的晚餐都不同，而且非常豐富，早餐有兩天是套餐，有一天是自助；從自己的房間可以眺望富士山，但由於天氣多雲，衹有一小會兒看到了山頂，其他時間富士山都躲在雲層後面；據説因為光污染少，酒店很適合看星星，但我每天晚餐都吃太飽，早早就睡了，很可惜，下次體驗下泡温泉看星星。酒店的温泉是貓越温泉，有室內和室外，尤其喜歡室外温泉，需要走幾階台階下去，彷彿置身於樹林中間，風大的時候，樹葉刷刷響，很治癒。再説説酒店的球場，由於沒有訂包含下場的套餐，下場費用是另附的，但也很實惠，喜歡自己開着球場，沒有球童，自由地打球，前九洞房屋穿梭在樹林間打球，很幸運在2號和8號洞與小鹿們不期而遇，很驚喜；後九洞則更像深處曠野中。球場難度不會太難，人也不多。如果不打球的朋友，可以去修善寺看看景點，提前一天可以預約酒店的接送車，送到修善寺車站，然後再打車或公交可前往。"

"酒店的特點有兩個，川床料理和四個露天私人温泉。 先説川床料理，整個料理非常豐盛，服務人員會在你預約好的時間為你提前準備好，一邊吃着料理一邊欣賞風景。 再説温泉，這家的温泉可以通過網頁查詢是否在使用中，還是很方便的，這次時間問題衹泡了兩個，下次有機會再試試另外兩個。 服務整體也非常不錯，離店的時候酒店會用Bus送到一個車站，提前和酒店確認好路線即可。"