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As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!

It’ walkable to some of Colombo’s tourist spots. It’s very easy to find. Very quiet and the property also provides free towels. Beds are equipped with power outlets as well as head/reading lights. Staff were very helpful and informative. Beds have their own storage for compartments. The property has a storage room (for free) as well if you want leave your luggage while you walk around the city after checkout. Do take note that the property requires 1,000 Rupees deposit which will be returned to the guest upon checkout.

The ambience of each floor was just breathe taking!! The seating in the silver tips were the most comfiest I've ever sat on out of all the hotels Sri Lanka!!! Kuddos to the house keeping for doing an excellent job with maintaining the the tidiness and my gosh the aroma! Each for had was so relaxing!!!!!

OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.

The hotel was very comfortable- excellent bed, dark curtains, spacious. The shower was the best we have had in 2 weeks of travelling in Sri Lanka. The toiletries provided were very nice also. A driver picked us up from the airport and was there on time for a reasonable price which you paid the hotel (need cash for this). Breakfast was plentiful and eggs are cooked to order. We were able to have a late checkout on our last day which was much appreciated. All staff we had contact with were very pleasant. Two little hiccups occurred during our stay , one of which meant moving rooms which was a bit of a pain to pack everything up a second time but was dealt with swiftly and professionally by the staff. The room has a safe but it is not affixed to anything and thus is portable which may not please some. Overall I would recommend this hotel as a very pleasant and convenient hotel to stay when visiting Colombo.

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

I recently had the pleasure of staying at Mandarina Colombo, and overall, it was a positive experience. The hotel's location is convenient, situated in the heart of Colombo, making it easy to explore the city's attractions. The rooms were clean and well-maintained, providing a comfortable retreat after a day of sightseeing. The staff was friendly and attentive, always ready to assist with any inquiries or requests. The hotel amenities, including the on-site restaurant and fitness centre, added to the overall convenience of my stay. One highlight was the impressive view from my room, overlooking the cityscape. It added a pleasant touch to the overall ambience of the hotel. While the decor might not be the most modern, it exuded a classic charm that complemented the overall atmosphere. The complimentary breakfast offered a good variety of options, catering to different tastes. The culinary offerings were satisfying, providing a decent start to the day. However, it's worth noting that some areas of the hotel might benefit from a bit of updating, as certain furnishings showed signs of wear. Additionally, the Wi-Fi connection could be inconsistent at times. In conclusion, Mandarina Colombo offers a comfortable and convenient stay with friendly staff and decent amenities. It may not be the most luxurious option in Colombo, but it provides good value for those looking for well-located and welcoming accommodation.

I recently stayed at this hotel and was thoroughly impressed. The staff was friendly, the room was clean and comfortable, and the amenities were top-notch. Highly recommended for a pleasant stay.

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My recent stay at Clock Inn Dehiwala was an absolute delight. The hotel location and exceptional service made it a memorable experience from start to finish. Upon arrival, the welcoming staffs Akash and Dara made me feel right at home. I arrived late at the night and check-in process was quick and smooth.Also they were giving me suggestions about my dinner for the night which is very thoughtful of them. The room was spacious ,clean and well decorated, bed and pillows are so comfortable and that makes me sleep like a baby through out the stay.The bathroom is like a half of the room size, shower area is seperated with glass doors. The breakfasts is excellent with a choice of continental and some local foods with fresh fruits, Juice and serials.Sangeedhaan is always will be there at live cooking station with a big smile to help you.The only suggestion I have is to have a cold milk during breakfast time. I really enjoyed the garden out side of the room where where you can enjoy complimentary coffee and tea through out the day . The housekeeping staffs, Neris , Kogul and Sagar is so friendly and always will be there to assist with a big smile. Specially Neris,he will always greeted with a big smile. Throughout my stay, the staff went above and beyond to provide excellent service. From the front desk to housekeeping, everyone was attentive and accommodating, making my experience even more enjoyable. In conclusion, Clock Inn Dehiwala exceeded my expectations. Whether you're visiting for business or leisure, I highly recommend this charming hotel for a wonderful getaway. I can't wait to return for another stay in the future.