Hotel Mesra Haiwan Peliharaan di Como

We lived in Como for a while and walked past this hotel every day. It's literally on the lakefront and as central to the centro storico, the bus station and the train station as it is possible to get. We always thought it would be a nice place to stay. Roll forward and we had reason to visit Como again this week so we booked it. I also booked another room for someone we were planning to meet in Como. The hotel is one of those elegant old-school hotels you could imagine from reading about the grand old days of ('old' in the sense of traditional, elegant and sophisticated - but not 'old' in a 'tired' way). Imagine the exact opposite of a modern steel & glass skyscraper hotel and this is what you will find here. Staff were very attentive and friendly (while still being unobtrusive and professional). Food was excellent. Maybe the breakfast was a little but expensive but that's the way it is with hotels - just book it with your reservation and you'll save. Dinner in the restaurant overlooking the fountain (twice) was fantastic. Many of the dishes were not as expensive as local tourist ripoffs elsewhere in the City. The Cotoletta Milanese was as good as I have ever tasted anywhere in northern Italy (imagine a soft, succulent Veal steak covered in breadcrumbs) and big enough to share 1/3 of it and still be full afterwards. The Lunch menu was better and less expensive than places with much less quality on the menu. Overall, I would happily recommend the Palace Hotel to anyone. Treat yourself and book a room with a Lake View. You won't regret the extra few Euro.

Not so convenient in terms of location but the hotel room makes up for it. Breakfast has a good selections of food. Would come back again

I stayed at Avenue for one night at the end of a business trip. Como is only a 45 minute drive to Malpensa airport. I was a bit hesitant based on some reviews, but I can say that the hotel was fantastic! Room was super clean, and even had its own terrazzo to relax on. Room was on the small side, but very normal for Italy. Bathroom was clean and spacious. I don’t know where people had issues with noise, but my room was totally quiet the entire time. Only issue was that the safe wouldn’t open after I locked it. The staff came up immediately, and took some time to sort it out, but they got it done. They were incredibly nice (and apologetic, which wasn’t necessary). Ate dinner at the pizza shop around the corner that shared the patio right in front of the hotel. Food was great, and super convenient. I would stay here again in a heartbeat.

Good location at Como doesn’t mean the lake view. Be very careful when ordering the room. French bed doesn’t mean double room. Make screen shot of your booking otherwise you can face some cheap discussion about the booking. Staff at reception was only part fulfilling our expectations. All were professionals and nice but rules defined by management and IT system. couldn’t have influenced. Room, even upgraded one for additional cost was average. There was no sun window blind one window out of two. Parking outside is very limited. Breakfast less than average compared to other 4star hotels in Italy where gastronomy is pure pleasure. And the pool…don’t waste your time…full of mold, we just visited, not even tried to get in. And pool towels, there were on reception so do not forget to take them if you want just take sun-bed on the roof. Otherwise you go back from the 5th floor to take them just because it was so difficult to have them upstairs on the pool. But additional cost you can be sure about at every single area/service provided. Thanks got we stayed one night only.

I wanted to take a moment to express my heartfelt gratitude for the exceptional service I received from your food and beverage department during my recent stay at your hotel. Specifically, I would like to extend my thanks to the talented Alessandro, Dario, Mirvana and Michelle they went above and beyond to meet my special dietary requirements. From the moment I arrived, I was impressed by the level of care and attention to detail that was evident in every meal. Not only were the dishes delicious and beautifully presented, but they also perfectly accommodated my dietary needs. It was truly a pleasure to experience such culinary excellence during my stay. Please convey my appreciation to the entire team specially Alberto 
the Manager who involved in creating such memorable dining experiences. Your dedication to ensuring guest satisfaction did not go unnoticed, and it significantly contributed to making my time at this Hotel enjoyable and memorable. Thank you once again for your outstanding service. I look forward to returning to your hotel in the future and enjoying more delightful meals prepared by your talented chef.

Great location and service, the room was very original and right at the front of the building, however was surprisingly quiet. The hotel were able to fit us in for an additional night at late notice which was great. The bed was very comfy and a great breakfast buffet

We only spent 2 days as we were commuting from Venice to Zurich with a quick 1- 1/2 day stop by train in Como. This Hotel was perfectly located in Como Center and walking distance (12 minute walk) to the Train station. Took the Fast Ferry to Bellagio, and Menaggio for a quick look around and food. Only spent one night there and it was very basic but clean.

لقد كانو محترمين وطيبين معي وعاملوني معاملة طيبه لكوني لم اجد غرفه فندقيه في كومو عندها اضطرو ان يجدو لي غرفه وشكر خاص الى martina and kamila they was perfectly nice, after a problem with *********** they could solve everything and we managed to enjoy our vacation

This hotel is well located (although initially difficult to find), being only a short walk away from the centre of Como. The rooms are small but perfectly fine if you’re doing a little break at the lake. Breakfast is simple but does the job. The room that we stayed in was right on the main road, had an air conditioning control which didn’t work meaning we were left with either leaving the windows open to stay cool, but hear all of the traffic in the main road next to the room, or shut them, be hot and have it more quiet. Staff are helpful and will look after bags etc on your final day. Only actual main complaint came right at the end of our stay where one of the staff members got overly annoyed that we didn’t have cash to pay for 2 bottles of water, despite paying everything else on card. He raised his voice at us, we were happy to pay or figure it out but he was almost too angry to work it out. I would recommend staying here, just make sure you’ve got cash for water!

景觀開陽房間整潔不錯的, nice open view, clean room, good breakfast, great overall value