Hotel berhampiran Dali North Passenger Transport Terminal (Dali Marriage Registration Consultation， Yanzheng Service Office Northeast), Dali

It's a very nice hotel, excellent service and clean. They free upgraded me to a sea view room as we were staying for 4 nightes. Because of this, we cancelled the last night hotel somewhere which is closer to the airport and so we stayed in this hotel for 5 nights end up. We much appreciated the services provided by小趙，小宇，小王 and 小李。 We wil definitely stay again if we come to Erhai again.l

The view at 7th floor is very breathtaking. We are happy with their toilet that comes with remote control bidet. The bathroom is nice. The bed is very comfortable. Their hot water can be controlled easily. Their service is very good and they will help to carry our luggage. We are very happy with this beautiful inn.

Our experience at Pullman Dali was a mix of highs and lows, with some exceptional staff and several areas that fell short of expectations for an Accor hotel. The Good: We were fortunate to receive excellent service from Ms. Eleven and Mr. Herman, who went above and beyond to ensure we had a comfortable stay. Their kindness and attentiveness, especially when our child fell sick during the stay, were truly commendable. They provided all the assistance we needed, making a challenging situation much more manageable. Additionally, the café staff member, Mona, stood out for her patience and friendly attitude. The Not-So-Good: Unfortunately, the overall experience did not meet the standards we expect from an Accor hotel. Communication was a significant challenge, as many of the local staff struggled with English, making it difficult to get basic information or assistance. The hotel seems to cater primarily to local Chinese guests, which greatly influenced the atmosphere. The breakfast area was chaotic and crowded, and the variety and taste of the food left much to be desired. While Mona was polite and helpful, other staff displayed a dismissive and arrogant attitude. For instance, when we inquired about some of the local breakfast items, the response was abrupt and unwelcoming, as if they didn’t care whether we ate or not. Additionally, breakfast ended strictly at 10:30 AM. While I was still taking food from the buffet, the staff turned off the lights and removed the trays right in front of me without any warning. It felt extremely inconsiderate and left a poor impression. Other Observations: The location of the hotel is convenient, and the rooms are decent. However, the overall experience may be more suited to local Chinese guests rather than international travelers expecting global standards of service and hospitality. Final Thoughts: While there were shining moments thanks to a few outstanding staff members, the overall experience at Pullman Dali did not live up to the reputation of the Accor brand. If you are an international guest seeking a more service-oriented stay, you might want to consider other options.

It's a great stay with an amazing view!! The b&b staff, 小乐 was friendly and approachable. Hospitality was great. We booked a cheaper room for the first night as we are arriving very late. But manage to get a free upgrade so that there are no movements needed for the second night stay, and would be less of a hassle. He is always available and shares many things about 大理 with us. The zen feeling make it real great too. overall, it's one of the best hotel we have stayed.

Booked a 3 bedroom hotel cum residence apartment for 5 adults and 2 toddlers. Location was fantastic, in the middle of restaurants and facing Erhai Lake. The 2 of the bedrooms had an enquire bathroom with bathtub. The last had a basic toilet right beside the room. Well equipped with amenities, including full kitchenette (although there were no cutlery provided), a small backyard to wash & hang dry clothes, huge dinning and living space. Hotel staffs were also very friendly and helpful. We arrived Dali by train, and the hotel arranged for a 9 seater vehicle to pick us. The hotel breakfast buffet was also a spread, we truly enjoyed our time here. A pity was we visited around early April and the wind was really huge and chilly so we couldn't spend much time in the balcony. Other than that, everything else was great! Highly recommend to big groups who wants to stay together. Also do note to get the wechat contact of the hotel via trip.com. much easier for communication.

11/10 great hospitality, awesome staff members. The view was awesome too, and the room was extremely cozy and comfortable. There was also a projector for you to watch movies. My family members and I were very surprised when we entered our room because the view was so beautiful. The sunrise is something you cannot miss! They even served us Pu Er tea and other types of tea, took the time to serve us tea and chat with us. Even the toilet seat was warm, and there was also a heater in the room. Overall 11/10 stay, would come back again!

房間很大，床也舒服。 因為趕上大降温，房間雖然有空調但是北方人表示仍然感覺冷。老闆特意給房間加了個電暖氣，非常貼心。 每層都有茶台，樓頂還有健身房。離菜市場步行距離，同時可以步行到火車站的距離，非常滿意的位置。設施齊全，小愛同學的工作也很盡職🤓🤓🤓 還在這裏看到了2025年的第一場雪🌨️🌨️🌨️，完美的旅行！

Hotel is directly opposite Dali station where you just need to cross the overhead bridge. Clean and spacious room. Only comment will be the disappointing breakfast. The cereal was stale and hard to chew/swallow. No live TV channels and require account login:

設施：房間很大，一應俱全，有浴缸好評。水流又大又熱，非常舒服 衞生：乾淨 環境：酒店位置特別好，就在海邊上。周圍吃飯很多，特別方便。最重要的是停車場比較大，自駕方便 服務：熱情周到，有求必應 下次來大理還會選擇

Hotel yang sangat cantik dan kos efektif! amat disyorkan! Bos sangat baik dan akan membantu anda jika anda memerlukan sebarang bantuan. Pengalaman yang sangat bagus!