Hotel berhampiran ReBoot - Exploring Wellbeing, Edinburgh

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

Love the brand of shampoo and shower gel, the hotel is overall good with view of the castle, just that we were accidentally charged twice, but the staff are nice

Check in to check out was so smooth. Room was great, clean and very comfortable, staff were very accomodating and friendly. Location was great!! Highly recommended! Will be my ”go to” whilst in Edinburgh!

The court is very comfortable and clean. Great location in the centre of the old town. Staff are friendly and easy to communicate with. The hostel runs activities that can help to meet people but otherwise I found everyone very quiet and it was a little difficult to meet new people in the hostel.

Stayed overnight at the Leonardo Hotel as we were hosting friends visiting from Pensilvania USA and all I can say is it was outstanding! From check in, special mention to Steve the Concierge (who diligently stored our bags and offered advice) to the welcome complimentary glass of Prosecco all of the staff were tentative and exceptionally friendly! The rooms were clean and comfortable and the restaurant for breakfast outstanding. All in all fantastic value for money and we would definitely recommend it!

We enjoyed our stay and loved the breakfast as well. The only issue we faced is with the hairdryer. There was no hairdryer in the room on day 1. We requested at reception to make one available while we were going out. Finally we got one but it was faulty and didn't work. Also, tv was functioning a bit weird. There was a lot of lag when operated with remote. There was no way to find out what show you are watching as the only thing that was displayed was channel's name. Not a big deal but it gets annoying when you are watching TV for a couple of hours. Other than that, room was comfortable and had everything we needed. Cleanliness was adequate and we got fresh towels every day.

We had an absolutely wonderful stay at this beautiful hotel. We arrived far earlier than the 3pm check-in due to an early flight, and asked on the off chance if we would be able to get into our room any earlier. Not expecting at all for it to be done so quickly! They jumped into action whilst we explored the stunning grounds & had a lovely breakfast, and within the hour we were in our room. Housekeeping had created a lovely Swan display using the towels and rose petals, with a handwritten birthday card for my boyfriend as we were there to celebrate his 30th birthday. The staff could not do enough for us, especially the very kind lady on reception who was just brilliant and the trip felt so easy and comfortable as a result. Thank you SO much for a wonderful and memorable weekend, I truly cannot recommend this hotel enough. Worth every penny and just a short uber (20-25 mins) to the city, zoo, and most main attractions. We will be back!

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

Quarto limpo, grande, confortável. O staff super simpático! Jantàmos no restaurante do hotel e a comida foi excelente, os cocktails são muito bons!!! Pequeno almoço variado.

It’s a very nice hotel as an IHG group hotel you can be assured about quality . Staff is real nice and friendly . When I arrived I was given a twin room while I booked a double . Not their fault but the partner of trip . Com. No other double available so I asked them to put two single bed together so I won’t fall off at night . Lol. They were dead nice and did it for me. Nice environment not far from the nearby train station. Will defo go back there to stay