Hotel berhampiran Slateford Aqueduct at Water of Leith / Union Canal, Edinburgh

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

The hotel only check in at 4:00pm. only at 4:00pm... many guests arrive in the day time and wait for a long time for check in..... long long queue. The staff gave me a wrong room with no window, that is very narrow, which I have reserved a standard single room with a queen bed. the room with no window, no wifi, no network...and seems that I cananot breath in the room... and I have to go back to the lobby again ..... the door card is not that good... I have to go to the reception to activate the card every day...yes. .. every day... sometime, I found out that when I tried to open my room door...but it failed... and I have to go back to the lobby again.... it is quite annoying. The location is OK. with bus to the airport and the tram and bus station nearby. The breakfast is good, with plenty of choices. The food is the same every day.

เป็นโรงแรมที่ดีมาก อยู่บนถนน Princess Street มีร้านอาหารเยอะมากเป็นถนนเส้นกลางเมืองเอดินบะระเลย ห้องพักดีมาก สะอาด มีสบู่+ยาสระผม ผ้าเช็ดตัว ไม่มีน้ำดื่มให้ พนักงานทุกคนบริการยอดเยี่ยม ราคาไม่แพง โรงแรมตั้งอยู่ใกล้เมือง จีงทำให้สามารถเดินไปเที่ยว Edinburgh Castle, Calton Hill, Scott National Museum, Old Town, Royal Mile ได้อย่างง่ายดาย การเดินทาง เดินจากสถานีรถไฟมาทาง Scott Monument เป็นทางตรงบนถนน Princess Street ประมาณ 1 กม. ใช้เวลาในการเดิน 15 นาที และ มีรถเมล์สาย 100 จากสนามบินผ่านหน้าโรงแรมเลย ถ้ามีโอกาสได้มาเที่ยว Scotland อีก จะเลือกโรงแรมนี้เป็นที่พักเช่นเคย

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

I really enjoyed my stay at the Hilton Carlton, reception staff were very friendly and helpful. The hotel is very central to everything right in the heart next to the busy bustling city centre. My room I booked was a King Deluxe very spacious, clean, quiet room my en-suite bathroom was a wet room lots of space, I found no fault with my room. I ordered the continental breakfast in the morning staff were efficient, and the buffet breakfast offered gave a lot of good quality choices unlimited hot drinks, fresh fruit, yoghurts, cereals, toast, plenty on offer. I used the express checkout box as I was leaving in the morning there was a long queue as many guests were checking out so that suited me thank you so much to all the staff I had a wonderful experience.

The most amazing hidden gem. Great deal for one night b&b even though it was 6 Nations rugby weekend . The room was extremely comfortable with beautifully scented locally sourced shower gels and shampoo in the immaculately presented bathroom . As for the staff …despite being extremely busy everyone we came across had a smile and helpful conversation . The receptionist even took us to the gate to guide us to the bus stop having printed off a timetable . Only 10 minutes and £2 into the city centre . £9 for taxi back so with the cost of city centre parking it’s a no brainer to use the free onsite parking . Breakfast did not disappoint either and was far from ordinary and totally delicious . Sadly there was no time to sample other meals however …I we shall be back ! Very well done .

We stayed 1 night in the Roomzzz aparthotel and it was amazing, the staff on reception were happy and helpful. The reception and the room itself were both immaculately clean, the room was modern and spacious with all the facilities we needed, the beds are really comfortable too. In reception we were offered complimentary hot drinks whenever we liked and on the following morning complimentary pastries are served which was a lovely touch. The location is amazing also right in the centre so within walking distance to both the new town and old town, over all amazing and when next visiting Edinburgh will be booking here again x

Kakitangan di hotel sangat ramah dan membantu, Makanan di restoran sangat baik, Kami mempunyai pengalaman yang tidak menyenangkan dengan suite yang kami tempah tetapi ia diselesaikan oleh Wilburt dan kakitangan tempahan yang sangat membantu, Pengemasan di hotel di suite sayangnya telah dilangkau yang memalukan namun diselesaikan dengan cepat. Pemandangan jambatan sangat mengagumkan dan kawasan umum Hotelnya rapi, Kami pernah menginap di Bilik King yang sebelumnya juga rapi.

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

Hotel located suburb of edinburg … you need to walk 15min to the bus stop and take X55 (prefered day pass ticket) to the city center and took 50minutes