Hotel berhampiran Valide Sultan Moschee, Frankfurt

The room was really nice. The reception desk could really improve. It took me more than 30 mins to check into my room. There was a long queue of people waiting to check-in and only one staff member at the reception desk. The hotel wasn't understaffed since there were other staff members circling around. Further, there was a card in my room to avail a free drink, when I reached the reception, the guy refused Saying they don't offer free drinks(even water) when I asked. I asked at the reception desk if the TV in my room could be fixed, even emailed, no response. I had asked for an extra blanket since the one in my room was extremely small. No response on that either. However, the hotel was nice, the room was super clean and comfortable. location is good too.

Even though it’s a chain it gives you the feeling that it’s not. The staff is super friendly and helpful. We accidentally booked for the wrong night, but luckily they had an extra room and the helped us transfer our booking into the right night. The staff spoke perfect English and was just really everything your wanted as a tourist giving good advice on how to enter the city. The room is equipped with a big bed and a big tv, and the bathroom is a good size too, so even though the rooms aren’t so big they really focused on using the space correctly. We had a room facing into the yard so no noise there, but it’s very convivially places next to the highway, so you’re quick on your way again, but of course it means some rooms are facing out to the trafficked highway also. What’s even better is that they had a cromecast connected to the tv, which as a tourist is so absolutely genius so we don’t have to watch dubbed German television. (Small disclaimer is that the Wi-Fi was a little slow until the evening making it a little hard to work) The breakfast is super variated and big, and they fill up the missing things quickly, and take our plates when we are done so they don’t pile on the table. The parking cellar cost a little but there’s parking space outside the hotel too. The tramp is located just next to the hotel and takes you into the city directly. You can even buy a ticket just next to it for about 2 euroes. I don’t have a single complaint about this place, and usually I’m very picky. It’s new, hip, clean, modern… from the nice, free and clean toilets in the parking cellar to the music being played in the reception, and the opportunity to self-check in. Will defiantly recommend and will defiantly return if in Frankfurt again.

The location is a bit rough but they do a great job keeping everything clean and cozy. Water in the shower needs a few minutes to get hot but it works fine. Good for solo travellers who don’t mind the location.

The location of the hotel is quite good and is accessible to Frankfurt (Main) Hauptbahnhof and could move around easily. Quite close the city center as well. But what made this place great is the excellent service of the front desk, Mr. Fabian. His helpfulness and assistance is superb!

Lovely hotel, very clean and great ambiance in all public areas. Fantastic breakfast buffet with fresh hot and excellent cold selections. Room was a nice size, beautifully tiled bathroom, and lots of hot water. View was great too. Bed was comfortable with two fluffy pillows (only used one). Bar food was very good and reasonably priced. Staff were friendly and helpful and offered a breakfast to go for our early flight departure. I did note a 2 euro price to borrow an umbrella, which seemed petty. Location is perfect, beside the river, lots of restaurants close by. Old Town is about 15 minute walk away, and Main train station 30 minutes walk or 15 minutes on # 11 bus (Ostend train station was closed but it is only 4 minute walk). Airport is other side of city, so about 30 minute car ride. Highly recommend this hotel for visitors to Frankfurt. We stayed four nights.

very good conference offer we were very satisfied with our event at the mercure in the Heilmannpark, especially because it had to be held under corona conditions. The rooms are spacious, modern, well ventilated and air-conditioned. The break rooms also offer space for distance, just as everyone needs it. The culinary offerings, whether snacks during breaks, drinks or a lunch buffet, are of very satisfactory quality. The lunch buffet even exceeded my expectations of a conference hotel, which is rarely found at such a level.

Great hotel, easy to access from the highways. Big modern rooms. Expensive breakfast at 18 euros. Pretty close to the train if you like to take that to the city. Close walk to a couple of restaurants and grocery stores.

I have now stayed at this hotel many times over the last two years. The hotel has very nice rooms and the staff are extremely helpful I have booked group business lunches at the hotel restaurant, and they have been very good

We arrived in Frankfurt in the morning and easily found the point outside terminal 1 where the hotel shuttle picked us up shortly after. It took 12 minutes or so for a ride to the hotel. The receptionist Jasmin was very welcoming and gave us an early check-in at no extra charge! The room was clean and modern, and had all we needed. The free breakfast was excellent, with lots of choices,and the espresso machine where you can make your own cappuccinos & macchiatos! There is a nice wooded area outside the hotel. And once you cross the street, you can quickly walk to a great German beer garden & restaurant (as well as an Italian restaurant next to it). The hotel shuttle runs from the airport and back every 30 minutes in the morning and evening (and once an hour in daytime). The ride to the hotel is FREE. But to return to the airport, you would need to reserve a seat on it at the front desk and pay 10 euros per person. All in all, it's a nice choice for a one-night stay by the airport - at a very reasonable price. Thank you, Holiday Inn Express, for providing us with a restful stay after a transatlantic flight! (One suggestion for the future: please add feather pillows to you bedding. That would make our stay even better ;-).