Hotel di Garbagnate

Buona struttura, in posizione strategica. Colazione ottima e pulizia molto buona. Ampio parcheggio. Purtroppo però la struttura è molto trascurata, ho prenotato 2 camere matrimoniali e vale quanto segue per entrambe le camere: ventola aerazione bagno non funzionante, forte odore di umido in tutta la camera, cassa della porta del bagno con legno marcio a causa della vicinanza alla doccia. Ho regalato il soggiorno ad una coppia di amici che viaggiava insieme a me, abbiamo dormito comunque bene ma la figura non è la stessa che faceva questa struttura un paio di anni fa.

The rooms are very comfortable and Cosy , nice environment, the hotel is close to the metro station and there are many restaurants around

We booked a double comfort room but we’re put in a disabled access room. Neither of us have mobility issues and are supposed to be on a romantic weekend away and we thought by booking a 4 star hotel we would get the romantic atmosphere advertised on line. We asked about room service when we arrived as it was quite late and were met with a response of “nothings open” despite the website advertising 24hour room service with no extra charge and free water from the mini bar. When we got to our room there was a notice on the side with information about the room service hours which also stated there would be a 3€ charge just to call down to room service, as well as a note on the mini bar stating a 1.50€ fee for water. Our bathroom does not have the bidet that’s stated in the room description online and the toilet is raised far too high for either of us to use comfortably. The rest of the bathroom is completely bare, with not so much as a shower curtain. Our safe does not work, despite someone coming to change the batteries inside and still no resolution to our issue! We have only one bedside table and had to resort to using the cheap plastic chair as a replacement on one side of the bed. The receptionist was less than cooperative when we went down to discuss our feelings/options and we were met with “we don’t change the bookings this is what you booked”. After showing her our booking and where it stated what we paid for she responded with “we’re full so we can’t move you unless you want to sleep separately or if someone cancels” . We feel as though we have been lied to and don’t feel as though we have been provided with the service that we have paid for. Having seen the room pictures online of what we had actually booked we are completely disgusted and can’t help feeling a bit discriminated against due to us being a same sex couple. It’s our first time in Milan and this has truly tainted our view and will probably not be coming back at all.

Great location, not too far outside of the main city with a tram stop right outside. All the staff we met were lovely and friendly. The room was a good size (I've stayed at Easy Hotels for a similar cost and this was much nicer!) And the shower was lovely and warm. Walls are a little thin but we didn't have much issue with it. They provide a great selection of stuff for breakfast, including for gluten-free, you just need to ask for it. Also they printed our boarding cards to go home with no problem, some hotels I've stayed in before make a right fuss of it!

The hotel is situated 7 mins walk from the train station Camerlata. It's easy to get to too. Super friendly staff. Lake como is 2 stops by train or 12-20mins by bus. Laura & the team was amazing, friendly and always available to help. The rooms are spacious & good value for money. Really enjoyed our stay!!

Small room, terrible windows placement with illogical size, perhap architect who design this favor aesthetic facade over functional room. For working desk, so close to the bed that make even pulling out chair is tidy, putting big working desk with two out of this world chairs is also terrible approach. The chair is simple sitting very uncomfortable with next to no functional proper back rest. Dimension of shower area is huge disappointment, so small, how come larger people can squeeze in here with comfortable. Elevators also come in terrible quality, unsmoothing transitions from start floor to arrival floor. That said I've been put into a box of terrible desgin approach from architect, interior designer for this hotel. Im also qualified architect from Vietnam, top 10 firms, and this is huge disappoitment for this booking.

It was truly fabulous stay!!! We've been deeply impressed: The best view on the Como lake and one of the best views ever!!! Service personnel – friendly and caring, with that personal touch that you won’t get in most of the big hotels. You couldn’t get the better value for the very decent at the Como lake price! Viktor & Katerina

Molto soddisfatto. Unico piccolo problema è che l'ascensore dal secondo piano non ci faceva scendere per andare al piano terra, dovevamo per forza andare al -1 per poi salire con le scale. Ma è l'unica nota leggermente negativa in un'esperienza ottima.

Me and my partner spent some time there. After leaving, we had forgotten a costly item at the hotel. Upon trying to reach them to retrieve said item, we were met with disinterest on their hand. We tried emails, calls and reaching out to them on social media, all to no avail. It's been a month since we haven't heard anything about said item, and we are honestly very dissapointed at how our situation was dealt with.

For those who want to be a bit away from the hassle of busy Como city, this is a good choice. Right at the Maltrasio ferry pier which is great!