Hotel berhampiran Otamaga Pond, Hakone

服務：有兩名中國店員會說中文，服務態度很好，有接送服務，但是需要提前預定，接送範圍衹有到蘆之湖和車站。 環境：環境非常好，日式房可以直接看到蘆之湖，但是上山的路是真的很難，公交的話間隔半小時，而且如果自己走上去需要看路牌，公交站到酒店那段路是沒有信號的，無法用導航，比較適合喜歡登山或者冒險的吧，因為真的很高，恐高的不建議自己走。 衛生：客廳和住房打掃的都很乾凈，有被套的但是需要注意的事需要自己鋪，不使用被套的話可能會被收取額外費用，但是畢竟是在山上所以會有一些蟲子，比如小蜘蛛。 設施：溫泉的話男女分開的，有兩個池子，室內室外都有，沒什麼區別，就是室外的話晚上會有被燈光吸引的蟲子。房間內是沒有洗浴的，是和溫泉在一起的，以及進口處的玄關是需要拖鞋進入的（特指日式房)，旁邊有飲料機。

Saya tinggal di Jepun. Apabila tiada pelancong, akan semakin sedikit orang yang melancong dengan anak-anak! Hakone sangat cantik! Dan lokasi Xueyuehua Hotel adalah sangat mudah! (Saya cuba tinggal di tepi tasik pada hari terakhir, ia benar-benar menyusahkan, kecuali bas hanya pergi dengan bot, dan saya pening apabila bas membelok ke jalan gunung) Masih mudah untuk Gora! Perkhidmatan hotel sangat baik! (Hotel di Jepun mengenakan bayaran untuk setiap orang, jangan tanya tentang katil tambahan! Satu lagi orang akan dikenakan bayaran lebih) Bilik ini sangat besar, ini jarang berlaku di Jepun! Tetapi hotel ini sangat lama dan kemudahannya sangat lama! Hotel pertama apabila Gora Subway keluar, tetapi kerana ia sangat dekat, balkoni terdengar bunyi bising kereta bawah tanah! Tetapi tiada bunyi bising selepas ditutup! Di sebelahnya ialah Gora Flower Fan Hotel tempatan yang terbaik! (Fikirkan semula) Kerana wabak itu tidak termasuk sarapan pagi, saya tahu bahawa saya perlu membuat tempahan apabila saya pergi ke sana. Terdapat sangat sedikit restoran di sekitar, dan ia ditutup pada hari Khamis. Umumnya, ia dibuka pada pukul 11 dan berakhir pada pukul 5 atau 6 petang! Saya terpaksa makan seawal mungkin. Saya tidak tahu pada mulanya, saya hanya boleh membeli mee segera di tingkat satu hotel. Ambil yukata di tingkat satu, jangan lupa masuk! Terdapat tiga mata air panas peribadi dan dua kolam besar. Saya juga mencuba mandi batu di tingkat dua (juga ditempah). Mata air panas yang besar pada asasnya sangat sedikit! Hubungan wabak! Pembayaran dibuat secara automatik oleh mesin, dan dibayar untuk mandi batu 1500➕mata air panas 900!

The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.

I don’t know if this place went through a renovation or not but I was reading the reviews from a few years ago and it was not like that at all. Room was big and clean and modern. Very nice bathroom, shower, etc. the sleeping area was big. Could sleep 4 adults comfortably at least. The one bad thing was the rice pillows! The pillows are made entirely of rice it seemed and they were very uncomfortable. So bring your own! If possible. Price is a bit high. Slightly less than $400 USD, but that includes full dinner and breakfast and 3 drinks per person. Alcohol included. The dinner was..l interesting. Very Japanese style, did not know half of what I was eating and some was good and some was spit out worthy. But definitely a unique experience. The staff was amazingly friendly and accommodations and helpful. Impeccable service. For that alone it would be 5 stars. People there are so very nice. Nice onsen/ spa areas. Womens area includes 4 pools. 2 inside 2 outside. They give u full robes and what not to wear into there and there’s tea available in the spa. They are renovating the outside so the front isn’t very aesthetically pleasing. But the gardens are gorgeous. Would recommend.

The staff including the manager are very nice and helpful. They are enthusiastic to help. I have very good experience here. The place is clean and just near the train station. I will sure come again

酒店服務設施非常的棒，特別是晚餐的環境，落地窗外面是美麗的風景，晚餐的搭配非常精緻，大廚的菜單和擺盤很驚艷，房間內的洗漱用品很高端，入住體驗非常棒

The hotel is a bit far from the main street, and near a small river, which always promises a good start to the day. Wi-Fi network is perfect on all premises. Dinner is dominated mainly by traditional Japanese cuisine with some dishes with a western flavor. The list of ”Shotu” is satisfactory while wine-lovers would be disappointed. Suttle bus service is available from/to the Yugawara station. Since check-in starts at 14:00, an hour earlier than normal hotels, you can enjoy ”Onsen” for longer. Don't miss outside ”Onsen”, where lots of stars and planets gaze at you at night.

整個住宿體驗十分良好，環境景色實在太美麗，夜晚的BBQ和營火令人感覺很放鬆，家人朋友都很滿意，而且距離十国峠展望台很近，幾分鐘路程便有不一樣的景色。 泊位闊落對自駕遊旅客友好，但入口位略窄，駕駛如Alphard大小的車輛可能會有些吃力，不過應該夠過的。 絕對係一個會encore的住宿。

Our room was a moderate twin room on 3/F (facing the podium car park which means no view). The room design was good - overall the room size was small (even in tokyo standard - not any bigger) bathroom was even smaller but still provides the essentials that you need. The hotel is more a business hotel which offers everything that you need (free yakult, ice bars, hot coffee, chocolate, ramen, comics corner, and more), hotspring and footbath. Everything you can name, just go and get them/ experience yourself. I appreciated the fact that the hotel has tried to put everything together in a compact space. There are 3 areas for free car parking, each of which is not big - the nearest car park 1 adjacent to the hotel is always full after 6pm. However, there is still no need to panic as another parking area 2 is just nearby (like 2 min walk). Breakfast was just okay - mostly Japanese with limited western choice. Last entry for breakfast is 9am which is very early, making the restaurant always packed during 8-9am. For the 3 nights spent there, our family of 3 had to sit on bar table for 2 days and queue outside to wait for a table (10 mins) on the last check-out day. The waiting was not a very pleasant experience afterall. During the Christmas holiday, the restaurant has also reached its max capacity and life would have been easier for staff and guests if they could extend the breakfast hours till later like other hotels at 10:30am. We will want to try other hotels in Gotemba next time.

낯선 방식의 체크인을 제외하면 모든 게 최고였어요. 체크인할 때 동행인 모두 여권을 촬영하니 동행인 정보 입력을 간소하게 하면 더 좋을 것 같아요. 아침에 숙소에서 일출을 볼 수 있었고, 가끼운 거리에 멋있는 식당과 빵집이 있어 편리했습니다. 매화정원 입장도 할인받을 수 있어 좋았어요. 객실이 모던한 스타일로 깔끔했고, 프리 드링킹 서비스도 기억에 남아요. 다시 가면 꼭 머물고 싶은 호텔입니다.