Capella Hanoi

Ulasan Capella Hanoi

Capella Hanoi

11 P. Lê Phụng Hiểu, French Quarter, Quan Hoan Kiem, Hanoi, VietnamLihat Butiran Hotel
Capella Hanoi
Capella HanoiCapella HanoiCapella Hanoi
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.9/5
Luar Biasa
51 ulasan
Ulasan yang disahkan
Persekitaran4.9
Kemudahan4.8
Perkhidmatan4.9
Kebersihan4.9
Tapis mengikut:
Atur mengikut:
Semua ulasan(51)
Ulasan positif(51)
Ulasan dengan gambar/video(25)
Tuan rumah yang peramah(24)
Reka bentuk yang hebat(13)
Bilik yang hebat(9)
Sarapan pagi yang lazat(9)
Hiasan yang cantik(7)
Bersih dan kemas(5)
Minum petang yang lazat(5)
Ho Kenrick
Suite Junior
Menginap pada Okt 2023
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2023
We love the Junior Suite. The bathroom is amazing!! The restaurants are also worth trying!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ho Kenrick,How fabulous to learn you had a nice stay with us and love the Junior Suite! Many of our guests shared that they could spend hours in the room to photoghrap because they can capture so many beautiful shoots in every corner of the room. I am so pleased that you recommend our restaurants too. We offer signature cuisines in each of our restaurants and it is wonderful that you come to dine with us. Hope to see you again soon.In Appreciation,Dennis LaubensteinGeneral Manager
BVK Tan
Bilik King Premier
Menginap pada Jan 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Jan 2024
Excellent service. Nice rooms.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,I am pleased you had a great time and enjoyed your stay with Capella Hanoi. Comfortable accomodation and excellent service are the two keys that help us to win over our guests. Thank you for your kind review and we look forward to your next visit to create even more memorable experience in the near future.In Appreciation,Dennis Laubenstein
Pengguna Tetamu
Bilik Kembar Utama
Menginap pada Mac 2024
Melancong bersama rakan
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Mac 2024
Nice stay
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuded Guest,Thank you for your short and nice review. We look forward to welcoming you again soonBest regards,Dennis Laubenstein
Nagomi777
Bilik King Premier
Menginap pada Dis 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Dis 2024
今回は母と妹とステイしました。ホテル最高でした!何もかも美しく美術館の中にいる感覚に。アフタヌーンティーもすごく美味しかったです。なんといってもスタッフの方がみんなとても親切でフレンドリーです。できる限りこちらの要望に応えてくれる素晴らしいサービスでした。  ホテルマンのSangはわたしたちにおすすめのお店などを丁寧に教えてくれました。タクシーの予約などもしてくれました。彼の接客にわたしたちはとても癒されました。また必ずハノイ旅行の際はカペラに宿泊します。 ありがとうございました。
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Nagomi777,You took us to the cloud nine with this fantastic feedback! We're overjoyed to hear that you had an extraordinary experience with Capella Hanoi. It is absolutely fantastic knowing that you appreciated our property's design, that reflects an eternal celebration of Opera in the Roaring Twenties. It's like time-traveling in style, isn't it? Thank you so much for shout out to Song - our assistant restaurant manager. Attentiveness of service, excellent food, unique experiences, leaving the present behind to discover a world of spellbinding elegance are what we wish our guests can feel and experience at Capella Hanoi. I trust that you and your family enjoyed every moment with us and can't wait to host your next adventure. Get ready for another round of awesome memories! In Appreciation, Hildegard AnzenbergerGeneral Manager
Pengguna Tetamu
Bilik King Premier
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Okt 2024
第一次越南旅遊,有很多不習慣,最欣慰的是住到了嘉佩樂,主題的概念貫穿到每一個細節,好的設計就是會讓人賞心悦目。每天在酒店裡發呆也很好。確實有點吵,但服務和設計讓我能睜衹眼閉衹眼。
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued customer,Thank you very much for choosing Capella Hanoi for your first time traveling to Vietnam. We are delighted to hear that your recent stay with us was enjoyable. Your kind compliment for our hotel's concept, the atmosphere and the service of our team is highly appreciated. We look forward to welcoming you back for another fantastic stay.Warm regards,Emanuel GroschGeneral Manager
Pengguna Tetamu
Bilik King Premier
Menginap pada Okt 2024
Solo
44 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2024
房間寬敞豪華 細節充滿巧思 服務周到熱情 早餐美味豐盛 還提供免費的下午茶和happy hour drink 體驗完美超值
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,It’s a pleasure to receive such kind words and to hear about the bright reflection of your experience at Capella Hanoi. Thank you for highlighting our Capella Champagne Breakfast, the Sweet Delights and the Jazz Soire hours, which have contributed to the perfect time of your stay with us. We hope that you enjoyed every inch of our hotel and look forward to the opportunity to welcome you again in a near future.In Appreciation,Emanuel GroschGeneral Manager
Pengguna Tetamu
Bilik Kembar Utama
Menginap pada Apr 2024
Melancong bersama rakan
22 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Apr 2024
這個酒店是一個以九零年代爵士風格設計的阿呆口的酒店,整個酒店的風格是那種戲劇的風格非常的有意思,住起來一點都不無聊,與這個河內的當地越南的風情,形成一個非常好的結合。讓我們這些遊客白天在河內享受當地的美食風景的同時回到酒店又可以盡情地和朋友來一場party 設施的話,有健身房桑拿房游泳池還有他的斯帕非常推薦朋友去享受他的斯帕,就是90分鐘的那個越南的吹他們非常的放鬆。 然後他的早餐也是非常的豐盛,有那個點餐,也有那個半自助非常的豐盛
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your glowing review. At Capella Hanoi, we believe in seeking connection and shared experiences that inspire. And that's how we can deliver our own unique style and experiences to our guests. Seeing the smiles on their faces really brought even more energy to our team. We are thrilled that you enjoyed your time at Capella Hanoi to the best of it and absolutely wish to have the chance to welcome you again in a near future!In Appreciation,Dennis Laubenstein
Yangxiaozuanfeng
Bilik King Premier
Menginap pada Feb 2024
Pasangan
72 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Feb 2024
酒店客房一共就四十七間房的樣子,設計師Bill Bensley 把歌劇元素融入到了酒店的每一處細節,一層演出區轉角將開放式酒吧與舞台分開,後台則是全日制餐廳。璀璨的方格網吊頂以及歌劇舞枱佈景,彩排舞台、化粧間、復古禮服、還有幾十件法國殖民時期的老物件一應俱全。每個樓層都有藝術家、設計師、音樂家等各自主題,甚至每間客房都有對應主題的大師和不同風格的戲劇場景。整體來説是一家中型酒店,一眼驚艷,服務細節符合價位,備品選用也是大瓶裝,中規中矩,mini bar非酒精類免費,每天一續。the living room免費下午茶,晚上免費各類酒,小吃全包,從性價比角度來説還是值得的,周邊屬於絕對的富人區,各種奢侈品店鋪林立,晚上有入夜儀式,開夜床後送了眼罩和小禮物,數據線會幫你用皮扣扣起來,小細節還是拉滿。 河內嘉佩樂今年B1層的光輝Koki日料獲得1星 ,只有14個座位,提供類似 Omekase 的set,價格比較貴(晚上基本套餐 5500000/人,8500000/人),2月14日提前郵件預訂6點半晚餐,到了基本滿座。菜單是固定的選擇不多,出品都很不錯。 我們選擇的基本套餐,一是兩種囗味的蛤蜊鐵板燒,二是車海蝦鐵板燒配香草醬汁,三是招牌八重山牛肉,牛鼻子認證真的很無語,四是製作了20分鐘的koki招牌蒜香雞肉炒飯,最後的甜品在旁邊的休息廳進餐,是抹茶冰淇淋大福和日式熱甜甜圈的組合。最後香檳和飲用水單獨收了2000000萬,感謝日本大叔主廚,真的帥氣。 河內嘉佩樂早餐在一樓大堂吧旁全日餐廳 Backstage。 Backstage 餐廳最大程度上還原了歌劇院元素,打造了一個通透而華麗的金色大廳,掛滿了歌劇院服飾作為裝飾,鮮花是黃色蝴蝶蘭,菜單是 “Diva’s menu”。 嘉佩樂的早餐從來不會讓人失望,幾乎都是單點,單點菜單簡直眼花繚亂,第一頁便是越南特色河粉,被我們的地導評為河內前三的河粉食物,還有其他傳統美食例如法包三明治等。西式方面,早餐有進口法國的新鮮生蠔和煙燻三文魚華夫餅誠意十足,各式蛋類尤其是班尼迪克蛋做的出神入化,可麗餅,華夫餅也很好吃。 大廚在越南本地享譽盛名,足不出户已經可以在酒店內吃到非常nice,此行已經很滿足了。
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Wow! Your thorough exploration of the Capella Hanoi's design, facilities & offerings, from the Living Room and Diva's Lounge to our floor concepts and dining experiences in Backstage, Koki, provides valuable insights for our future guests. We're delighted that you enjoyed the various aspects of your stay, including the Capella Champagne Breakfast to the Sweet Delight, especially the Signature Set menu in the Michelin star awarded Koki restaurant. The team was absolutely happy having the opportunity to serve you.We are looking forward to welcome you back soon.In AppreciationDennis Laubenstein
Pengguna Tanpa Nama
Suite Premier
Menginap pada Feb 2024
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Feb 2024
踏進期待已久的嘉佩樂讓人很是興奮,不過辦理入住時卻沒像其他人那樣坐在沙發上享受著迎賓飲料,我們家3個人傻傻坐在沙發上別說迎賓飲料就是水也沒有,接著就帶我們上房間去了,除了介紹mini bar外啥也沒說,下午茶還得我們自己開口問才說你們ㄧ會可以下去享用,對於飯店提供的免費服務及活動一句也不多說,說真的讓人有些失望!不過晚上我們電話詢問服務台關於還劍湖除夕煙火時,服務台很是熱情的說晚上能到7樓看煙火有party,也順帶和我們介紹酒店的免費服務和活動。早餐真的很棒,無論餐點、飲品以及內部的服務人員,都讓我們覺得這才是嘉佩樂應有的水準,也讓我們感受到熱情,尤其是兩位西方的酒店人員(一個法國人另一個是Dennis)。
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for spending time to write us this comment to share about your recent stay at Capella Hanoi. It was a pleasure sharing the sacred moment of transition between the old and the new year with you. And we're pleased that you found our breakfast service and food to your satisfaction. Nevertheless, we apology for the disappointment at the arrival, which clearly not reflect the Capella standards. I have shared your comments with our Culturist team to ensure we address this in the repeat trainings for the team to prevent future occurrence.Again, thank you for your sharing and we look forward to welcoming you again at Capella Hanoi!In Appreciation,Dennis Laubenstein
Weilaiwendy
Bilik King Premier
Menginap pada Mei 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Jun 2024
bill的設計毋庸置疑,酒店本身也非常注重服務和細節,是非常好的一次體驗。
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear Weilaiwendy,Thank you so much for choosing to be with us. Capella Hanoi is a triumph of Bill Bensley, the so-called "maestro of architecture on a global scale." Our revelry palace was inspired by Opera during the Roaring Twenties, as you may have noticed. Comfortable accommodation matched with exceptional service is what we strive to provide to our guests and I am thrilled that you enjoyed both of them. We absolutely look forward to welcoming you back very soon. In Appreciation,Dennis Laubenstein
Sunmingjie Sunny
Bilik King Premier
Menginap pada Mac 2024
Melancong bersama rakan
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Mac 2024
服務特別周到 環境也是非常好 一樓的餐廳飲食也很美味 一切都完美!!衞生環境也很不錯 每個人都很nice 值得!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sunmingjie Sunny,Your review just gave us a double shot of happiness! We are usually known for our great customer service and attention to detail in everything that we do. It is so delightful that you appreciate our service and embark on a culinary adventure in our restaurant - Backstage, trust that it was a worthwhile experience for you. We can't wait to welcome you back again in the near future.In Appreciation,Dennis Laubenstein
Pengguna Tetamu
Bilik King Premier
Menginap pada Jun 2024
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jun 2024
服務最好的酒店
Terjemah
Jawapan daripada Pihak Penginapan: Dear Value Guest,What a beautiful picture to show how you enjoyed your stay at Capella Hanoi.Thank you for sharing about your experience with us and we look forward to welcome you back soon.In Appreciation,Dennis Laubenstein
Thi hong linh
Bilik King Premier
Menginap pada Jun 2024
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Jun 2024
Mọi thứ đều quá tuyệt vời, nhất định sẽ quay lại trải nghiệm tiếp, tôi thích tất cả mọi thứ trong này, đẳng cấp và sang trọng
Terjemah
Jawapan daripada Pihak Penginapan: Quý khách Thi hong linh thân mến,Cảm ơn quý khách đã dành đánh giá 5 sao và những lời phản hồi đầy khích lệ tới đội ngũ Capella Hanoi!Chúng tôi luôn cố gắng để đem lại những kỳ nghỉ đầy thư giãn cho mỗi vị khách và rất vui vì quý khách đã có một trải nghiệm tuyệt với tại khách sạn chúng tôi.Rất mong được sớm đón quý khách quay trở lại.Trân trọng.Dennis Laubenstein
worworwor
Bilik King Premier
Menginap pada Jan 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Mac 2024
超級喜歡!簡直叫做完美!真的喜歡他的裝修,他對我服務,他的HH!他的早餐!他的一切!覺得去了這一趟簡直沒有任何失望的地方!太棒了!
Terjemah
6/10
Jawapan daripada Pihak Penginapan: Dear worworwor,We’re all about giving our guests a great experience. So many hotels in Hanoi keep it standard but we at Capella Hanoi try to be unique and it is so rewarding that you enjoyed yourself.Thank you for your kind review and I hope to see you return soon.In Appreciation,Dennis Laubenstein
Kelai
Bilik King Premier
Menginap pada Feb 2024
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2024
非常好的體驗,春節的年味很濃,飯菜很好吃。早餐十分豐富,有牛排和生蠔。也有很多小朋友玩的活動項目,每天很充實。
Terjemah
Jawapan daripada Pihak Penginapan: Dear KelaimHow wonderful you came to stay with us during the Spring Festival and let us know you enjoy your time at Capella Hanoi. Not only we strive to create exceptional experience of culinary and accommodation but we also wish to bring Vietnam's national cultural identities to our international friends. We believe that you have had meaningful moments at the beginning of the New Year, and absolutely are looking forward to welcoming you again to create an even more magical adventure at Capella Hanoi.In Appreciation,Dennis Laubenstein