11 P. Lê Phụng Hiểu, French Quarter, Quan Hoan Kiem, Hanoi, VietnamLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.9/5
Luar Biasa
51 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.9
Kemudahan4.8
Perkhidmatan4.9
Kebersihan4.9
Tapis mengikut:
Atur mengikut:
Semua ulasan(51)
Ulasan positif(51)
Ulasan dengan gambar/video(25)
Tuan rumah yang peramah(24)
Reka bentuk yang hebat(13)
Bilik yang hebat(9)
Sarapan pagi yang lazat(9)
Hiasan yang cantik(7)
Bersih dan kemas(5)
Minum petang yang lazat(5)
Ho Kenrick
Suite Junior
Menginap pada Okt 2023
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2023
We love the Junior Suite. The bathroom is amazing!! The restaurants are also worth trying!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ho Kenrick,How fabulous to learn you had a nice stay with us and love the Junior Suite! Many of our guests shared that they could spend hours in the room to photoghrap because they can capture so many beautiful shoots in every corner of the room. I am so pleased that you recommend our restaurants too. We offer signature cuisines in each of our restaurants and it is wonderful that you come to dine with us. Hope to see you again soon.In Appreciation,Dennis LaubensteinGeneral Manager
BVK Tan
Bilik King Premier
Menginap pada Jan 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Jan 2024
Excellent service. Nice rooms.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,I am pleased you had a great time and enjoyed your stay with Capella Hanoi. Comfortable accomodation and excellent service are the two keys that help us to win over our guests. Thank you for your kind review and we look forward to your next visit to create even more memorable experience in the near future.In Appreciation,Dennis Laubenstein
Pengguna Tetamu
Bilik Kembar Utama
Menginap pada Mac 2024
Melancong bersama rakan
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Mac 2024
Nice stay
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuded Guest,Thank you for your short and nice review. We look forward to welcoming you again soonBest regards,Dennis Laubenstein
Jawapan daripada Pihak Penginapan: Dear Nagomi777,You took us to the cloud nine with this fantastic feedback! We're overjoyed to hear that you had an extraordinary experience with Capella Hanoi. It is absolutely fantastic knowing that you appreciated our property's design, that reflects an eternal celebration of Opera in the Roaring Twenties. It's like time-traveling in style, isn't it? Thank you so much for shout out to Song - our assistant restaurant manager. Attentiveness of service, excellent food, unique experiences, leaving the present behind to discover a world of spellbinding elegance are what we wish our guests can feel and experience at Capella Hanoi. I trust that you and your family enjoyed every moment with us and can't wait to host your next adventure. Get ready for another round of awesome memories! In Appreciation, Hildegard AnzenbergerGeneral Manager
Jawapan daripada Pihak Penginapan: Dear valued customer,Thank you very much for choosing Capella Hanoi for your first time traveling to Vietnam. We are delighted to hear that your recent stay with us was enjoyable. Your kind compliment for our hotel's concept, the atmosphere and the service of our team is highly appreciated. We look forward to welcoming you back for another fantastic stay.Warm regards,Emanuel GroschGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,It’s a pleasure to receive such kind words and to hear about the bright reflection of your experience at Capella Hanoi. Thank you for highlighting our Capella Champagne Breakfast, the Sweet Delights and the Jazz Soire hours, which have contributed to the perfect time of your stay with us. We hope that you enjoyed every inch of our hotel and look forward to the opportunity to welcome you again in a near future.In Appreciation,Emanuel GroschGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your glowing review. At Capella Hanoi, we believe in seeking connection and shared experiences that inspire. And that's how we can deliver our own unique style and experiences to our guests. Seeing the smiles on their faces really brought even more energy to our team. We are thrilled that you enjoyed your time at Capella Hanoi to the best of it and absolutely wish to have the chance to welcome you again in a near future!In Appreciation,Dennis Laubenstein
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Wow! Your thorough exploration of the Capella Hanoi's design, facilities & offerings, from the Living Room and Diva's Lounge to our floor concepts and dining experiences in Backstage, Koki, provides valuable insights for our future guests. We're delighted that you enjoyed the various aspects of your stay, including the Capella Champagne Breakfast to the Sweet Delight, especially the Signature Set menu in the Michelin star awarded Koki restaurant. The team was absolutely happy having the opportunity to serve you.We are looking forward to welcome you back soon.In AppreciationDennis Laubenstein
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for spending time to write us this comment to share about your recent stay at Capella Hanoi. It was a pleasure sharing the sacred moment of transition between the old and the new year with you. And we're pleased that you found our breakfast service and food to your satisfaction. Nevertheless, we apology for the disappointment at the arrival, which clearly not reflect the Capella standards. I have shared your comments with our Culturist team to ensure we address this in the repeat trainings for the team to prevent future occurrence.Again, thank you for your sharing and we look forward to welcoming you again at Capella Hanoi!In Appreciation,Dennis Laubenstein
Weilaiwendy
Bilik King Premier
Menginap pada Mei 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Jun 2024
bill的設計毋庸置疑,酒店本身也非常注重服務和細節,是非常好的一次體驗。
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear Weilaiwendy,Thank you so much for choosing to be with us. Capella Hanoi is a triumph of Bill Bensley, the so-called "maestro of architecture on a global scale." Our revelry palace was inspired by Opera during the Roaring Twenties, as you may have noticed. Comfortable accommodation matched with exceptional service is what we strive to provide to our guests and I am thrilled that you enjoyed both of them. We absolutely look forward to welcoming you back very soon. In Appreciation,Dennis Laubenstein
Jawapan daripada Pihak Penginapan: Dear Sunmingjie Sunny,Your review just gave us a double shot of happiness! We are usually known for our great customer service and attention to detail in everything that we do. It is so delightful that you appreciate our service and embark on a culinary adventure in our restaurant - Backstage, trust that it was a worthwhile experience for you. We can't wait to welcome you back again in the near future.In Appreciation,Dennis Laubenstein
Pengguna Tetamu
Bilik King Premier
Menginap pada Jun 2024
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jun 2024
服務最好的酒店
Terjemah
Jawapan daripada Pihak Penginapan: Dear Value Guest,What a beautiful picture to show how you enjoyed your stay at Capella Hanoi.Thank you for sharing about your experience with us and we look forward to welcome you back soon.In Appreciation,Dennis Laubenstein
Thi hong linh
Bilik King Premier
Menginap pada Jun 2024
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Jun 2024
Mọi thứ đều quá tuyệt vời, nhất định sẽ quay lại trải nghiệm tiếp, tôi thích tất cả mọi thứ trong này, đẳng cấp và sang trọng
Terjemah
Jawapan daripada Pihak Penginapan: Quý khách Thi hong linh thân mến,Cảm ơn quý khách đã dành đánh giá 5 sao và những lời phản hồi đầy khích lệ tới đội ngũ Capella Hanoi!Chúng tôi luôn cố gắng để đem lại những kỳ nghỉ đầy thư giãn cho mỗi vị khách và rất vui vì quý khách đã có một trải nghiệm tuyệt với tại khách sạn chúng tôi.Rất mong được sớm đón quý khách quay trở lại.Trân trọng.Dennis Laubenstein
Jawapan daripada Pihak Penginapan: Dear worworwor,We’re all about giving our guests a great experience. So many hotels in Hanoi keep it standard but we at Capella Hanoi try to be unique and it is so rewarding that you enjoyed yourself.Thank you for your kind review and I hope to see you return soon.In Appreciation,Dennis Laubenstein
Jawapan daripada Pihak Penginapan: Dear KelaimHow wonderful you came to stay with us during the Spring Festival and let us know you enjoy your time at Capella Hanoi. Not only we strive to create exceptional experience of culinary and accommodation but we also wish to bring Vietnam's national cultural identities to our international friends. We believe that you have had meaningful moments at the beginning of the New Year, and absolutely are looking forward to welcoming you again to create an even more magical adventure at Capella Hanoi.In Appreciation,Dennis Laubenstein