Hotel berhampiran Nhà văn hóa thôn Khoan Tế, Hanoi

Wonderful welcoming atmosphere. The receptionists and hotel manager accommodated our needs. The manager offered to look after our bags securely enabling us to travel lightly whilst exploring Hanoi. Would recommend it to anyone.

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

We had a very enjoyable stay at La Sinfonia del Rey. The location was superb next to the Hoan Kiem lake right in the middle of the Old Quarter. All of the staff were extremely friendly and special mention to Rose who greeted us and remembered our names throughout our stay, and to give us recommendations on where to eat while we were in Hanoi. We also wanted to thank the manager who checked us in and had more food recommendations and for the lady who checked us out that gave our son a departing gift. Thank you for having us!

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !

I really enjoy the stay here. The hotel is very modern, very clean. Plesantly surprjse actually. They dont offer breakfast. They are just opposite cafe giang (the famous egg coffee cafe), few mins to the lake and the temple. Quite near to the post office to send post cards back home, near bahn mi 25, near the night market as well and dong xuan market. What is not near is the train street, which is the other side. Overall super convenient, near the bus stop as well if you are taking public transport from the airport

Fantastic modern funky hotel, well situated fir old quarter and station. Good size room with excellent shower room. Comfy bed and usual Western equipment . USB charging points, free toiletries. Social area was good sized near reception and offered a well stocked bar. Breakfast served there also and the option to use thier facilities to cook your own!.

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.

I stayed here 6 nights in Hanoi first in the standard room then the belcony room. The service of staff is friendly enough. The rooms are quite nice although alittle old. The belcony room gets alittle street noise in the mornings early. The location is quite good a 20 minute walk to the old quarter. There is plenty of nice food around. I would stay again happily.

The hotel is a bit far away from the city centre but taking grab can solve the problem. The staff were very friendly and helpful. They offered us an early check-in as we arrived a bit earlier than expected. Calling grab from the hotel was easy as many drivers dropped off customers at the hotel. The hotel room was spacious and clean, however the sound proof was not up to standard. We heard really loud noises from outside during midnight. The view was great with the lake.

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