Hotel Hot Springs di Anji

An excellent weekend escape with plenty to do in the area, great for families and people with dogs. The staff were accommodating and helpful. The grounds themselves are well looked after, but I'm not convinced it's a truly natural landscape... I suspect the pond is man-made.

I had an amazing weekend here. I first saw this place on WeChat Moments and then searched for it on Trip.com. The reviews and prices looked reasonable, and my little sister loved the idea of a room facing the bamboo forest. When we arrived, we were not disappointed at all. The place was exactly like the pictures—very clean and the surroundings were beautiful. Honestly, the only time I left the inn was to go horse riding which is just 10 minutes away by car. Otherwise, I was happy just staying there because there were so many activities to enjoy. My favorite part was the fancy hot springs. I also love singing, so having the whole KTV room to ourselves was a lot of fun. The food was also very delicious. The host family was incredibly warm and kind. My Chinese isn’t very good, but they really tried their best to communicate with us, which I really appreciated. Overall, the place is amazing and definitely worth every penny I spent. 😊

這家酒店在村莊比較高的地方，相對不是那麼熱鬧，但是挺安靜，尤其是窗外對着的就是遠山和竹林。在房間裏發呆，看着景觀非常的舒適，房間面積也大，整個民宿的配套很好。2樓的大堂有茶室，還有一些共享的水果，和遊樂的設施，非常適合親子游。老闆娘非常的温婉，而且很有見識，一進去就給我們加了微信，推送了周邊的吃喝玩遊玩的攻略，很詳細，走的時候還會給每位客人送一份精美的伴手禮。

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

I literally hate when I book a room looking at the picture and get something different in reality. I’m a fan of hotsprings , and when I planned this little getaway with my husband, the room with a private outdoor soaking tub caught my eye. According to the photos on Trip.com , the room had a spacious terrace and a cozy corner soaking tub. When we arrived , they gave us some middle room and the soaking tub was right next to neighbors’ one, separated by a short see-through fence, as if we were supposed to bathe all together. When my husband pointed this out to the front desk , they made up some excuse how all the rooms have the same photo on the website and how they can’t change our room saying someone already booked that better room. I can’t confirm but I had a feeling they were lying because I never saw anyone on the terrace of that room. This unpleasant experience aside, the hotel territory is lovely , they have a glamping area and the swimming pool. Very suitable for families to enjoy . We had a dinner in their restaurant and it was delicious . The Chinese traditional breakfast was included in the room price , it was very fresh and good as well. So in the end I’d still recommend this hotel but if you have a choice better not come during national holidays .

The resort itself is amazing, very clean modern and quite. Perfect getaway for the weekend. Beautiful nature around and great rooms and the pool is divine. The service is amazing as well. The only thing is that the breakfast is a bit too basic and simple. As a foreigner I didn’t have too many options. Besides it - a wonderful stay

It is beautiful! An oasis of peace! We really enjoyed it with our children! The houses are well equipped, beautiful and clean. The staff are very helpful and very friendly! The breakfast offers a delicious variety. In the afternoon there is fruit, cake and drinks for free. And in the evening you can either eat in the restaurant or order BBQ and enjoy your meal in the cosy outdoor dining area. Another positive point is that it doesn't feel overcrowded. You can really relax!

説是為躲避上海的酷暑，到湖州安吉的雲谷溪境來享清涼。其實也是為彌補本月初皖南遊未盡之缺憾。 經過一路盤山道的顛簸，終於到了入住的安吉之巔·九畝雲町懸崖泳池度假民宿，一進酒店大門便有種豁然開朗感覺，整個酒店顯得特別寬敞有氣勢，無邊泳池和大露台正對的東方，絕佳的位置和開闊的視野，無疑成為了整片山巔觀賞日出位置最好的一家民宿。 每位民宿的主人因自身的學識背景，經濟狀況和三觀等因素，決定了他（她）的經營理念，最終體現在對待客人態度温度的好壞高低。冷眼相待自然極少見，總體不冷不熱按常規操作是大多數。而生意旺人氣足除了本身的地理位置和設施等硬件之外，往往真心誠意看重善待每一位客户，高標準規範管理真正落到實處，在目前同質化競爭激烈的當下，這樣的軟實力往往起到了至關重要的決定作用。 我們車一到，管家服務生就主動到門口迎接。每次見到客人都自覺起身笑臉相迎，帶客人看房也會先敲門等這些星級賓館的管理標準，在我所遇到的民宿中並不多見。為我們解決問題跑上跑下毫無怨言，滿臉寫着發自內心的真誠讓人倍感温暖，在此，我要感謝羅主管，尤其要給小徐和小崔兩位年輕的服務生點個大大的贊，感謝你們讓我們有了這次美好的體驗。

首先我是第一次去安吉，高鐵直接下來先去了遞鋪，後訂了嘉樂比旅遊度假酒店，酒店還送了兩張門票，景點加門票才700多還是三人的，關鍵是門票可以無限次進入車接車送很方便，不管是景區的服務員，還是酒店服務態度都是棒棒噠，連開車的張師傅也是熱情的。其次是景區的npc下雨表演很賣力，戚繼光打**的故事看哭了我，裏面節目精彩，環境美輪美奐，唯一就是下雨沒看到打鐵花和煙花🎆。但是以後有機會的話我還會去的。最後帶一句這景點是帶泳池帶漂流帶動物園帶遊樂園帶npc體驗哦。來了不會讓你失望的。😎

Dear Management Team of 1168 Starry Sky Astronomy Hotel, I would like to express my sincere appreciation for the wonderful stay we had at 1168 Starry Sky Astronomy Hotel. The hotel’s astronomy and starry-sky theme is truly unique and memorable, but what made our experience especially warm was the thoughtful and genuine service we received throughout our stay. In particular, I would like to thank our YOLO Butler, Ms. Yang Yaru. She was warm, attentive, and wonderfully considerate. Her service felt both professional and personal, with many small details handled so gracefully that we truly felt cared for. I would also like to extend my appreciation to Butler Mr. Yang Zhongshan. He was responsible, thoughtful, and always ready to help whenever needed, making our stay feel smooth, comfortable, and reassuring. Beautiful scenery makes a trip enjoyable, but kind and dedicated people are what give a journey its warmth. Thank you to both butlers for their care and dedication, and thank you to 1168 Starry Sky Astronomy Hotel for giving us such a lovely memory. I wish the hotel continued success, and I hope every staff member who serves guests with such sincerity will be recognized and appreciated. 这次入住1168星空天文酒店，给我们留下了非常美好的印象。酒店环境独特，星空与天文主题很有特色，而最让我们感到温暖的，是酒店工作人员细致、真诚、专业的服务。 特别想表扬YOLO管家杨雅如。她服务热情周到，沟通亲切自然，能够及时关注客人的需求，让我们在入住期间感受到被重视、被照顾。她的专业与温暖，为这次旅行增添了很多美好的记忆。 同时，也想特别感谢管家杨忠山。他同样认真负责、服务细致，给我们提供了很多帮助，让整个入住体验更加安心、舒适。 感谢1168星空天文酒店培养出这样优秀的员工。也祝愿酒店越办越好，让更多客人感受到这里独特的星空之美与真诚服务。