Hotel berhampiran New Marina Lighthouse, Hurghada

الفندق حلو جدا وهادي وفريق الانيمشن كويس و فريندلي اوي والشو اللي بيتعمل كل يوم بليل كويس اوي وفريق العمل بتاع الاوتيل كويس والاوضه نضيفه جدا والديكور بتاعها حلو حمام السباحه الصبح الجو عليه بيكون كويس جدا التجربه تتكرر تاني ان شاءالله❤️❤️

The staff at this hotel make the experience. From the manager to my friend who made me Turkish coffee with '24 sugar', I was treated with such kindness, like a member of the family. I loved, loved, loved my stay. This is not some stuffy 5-star hotel; it is a series of connected buildings that house rooms and apartments. At the time of my stay, they were putting in a sauna, steam, hot top with a tiny workout space. The room had a nice frig for my olives, cheese, and fruit. The bed was decent enough, and I had no complaints. A short walk on El Nasr will get you to a multitude of local eateries, and a taxi (cheap) will get you to more. The pool is long, you want sun, you get sun, you want shade, you can find it, or use an umbrella. The beach is 5 minutes away. If you want to meet the number one staff in Hurghada, along with the best cats, this is the place to stay.

من البداية والمكان لطيف جدا وشيك جدا والمعاملة قمة فالذوق واستلامنا الغرفه خلال عشر دقايق بالظبط المكان نضيف جدا الاستف كله محترم جدا ذوق اوى طول الوقت يسأل لو محتاج اى حاجه البحر هادى جدا ونضيف اوي والقعده تحفه وراقى جدا الفندق كله حتى مستوى الجيست فيه راقيين جدا الفندق نسبه الاشغال كانت عالية جدا كله اجانب تقريبا ورغم كده مفيش زحمه خالص بالعكس الجو رايق جدا الفندق للناس اللى بتحب الرقى والاستجمام لانه ادلتس اونلي فمفيش اطفال ولا اي ازعاج الفندق فيه ٤ مطاعم بالحجز حجزنا ف ٢ منهم والديكور فظيع وشيك اوى وجديد وفكرته جديده الجيم حلو اوي والفيو بتاعه جميل والكابتن متعاون لاقصي درجة وتحسه البريفيت ترينر بتاعك الانيمشين تيم بقا جامد بصراحة وتالنتد ودمهم خفيف ومش بيسيبو حد في حالة وهزار وضحك طول اليوم ومتواجدين طول اليوم تنام وتصحي تلاقيهم حواليك طب انتو بتنامو امتي يا جماعة 😂 وبيهزرو معاك وبيشوفوك لو عاوز حاجة او في حاجة مضيقاك والحفلات والفقرات بقا بالليل حاجة تانية والدي جيز بصراحة مشفتش اجمد من كده والميكسات والبلاي ليست بتاعتهم عالمية وبتروح في حتة تانية معاهم بصراحة انا اعتمدت الفندق ده وكل مره هروح الغردقة هنزل فيه ١٠/١٠

good location beach front with friendly helpful staff, very good quality furniture and comfy bed, (carrefour) hurghada city center mall just a steps, good breakfast but never change, strong wifi in all area, shower box sloops need to fixed because water going to door side not todrainage, I would like to thanks all the staff specially the manager who selects each staff for a right position, finally I really enjoyed my stay

I would like to say thank you so much for this wonderful holiday in this amazing hotel Arabella azur and for all the super staff and for the crazy entertainment program I’m really enjoyed as well Everything in the hotel is very nice I wish success to everyone inside this beautiful hotel

Difficile fare questa recensione restando obiettivi. Iniziamo dai punti a favore: Hotel nella zona migliore di Hurghada, proprio all’interno della Marina. All’esterno ben curato. Terrazza panoramica bellissima e ben curata. Personale gentile, cortese e molto disponibile nel risolvere i problemi. La nostra stanza, una deluxe, era ampia, comoda e pulita per gli standard locali. Bel terrazzo affacciato sulla Marina. Convenzionato con il Club di fronte Blue Beach sul quale non voglio spendere mezza parola in quanto recensito a parte. Passiamo ora ai punti meno piacevoli: il Beach Club appunto che e’ un’assoluta vergogna, ma sopratutto il fatto che in hotel dalle 14.00 alle 18.00 non ci fosse una goccia d’acqua. Impossibile fare una doccia e dopo il mare con 40 gradi la cosa e’ piuttosto fastidiosa. Davanti alla nostra reazione molto forte considerandola dopo la fregatura della spiaggia la soluzione trovata e’ stata quella di offrirci la colazione gratuitamente e regalarci altre sue bottiglie d’acqua per la notte, dicendo che il problema era risolto. Accettando tale compensazione mi è’ stato fatto firmare un modulo in cui mi impegnavo a non procedere ulteriormente e a richiedere altro, oltre a non recensire negativamente la struttura. A onor di cronaca la mattina l’acqua non c’era di nuovo e senza dire mezza parola alle 9.00 in punto siamo andati via, almeno la colazione e’ all’altezza e di qualità Peccato perché il potenziale c’è, il personale e’ attento, ma per ora definirsi “luxury” o “boutique” e’ un po’ pretenzioso.

We received a warm welcome at the hotel and this continued for the whole two weeks that we were there, all of the staff work so hard and nothing is too much trouble for them. We did not have a refurbished room but it was kept spotlessly clean every day (thank you Hassam) with a nice view of the beach. We requested a room near the main facilities because my husband cannot walk very well and this room (235) was ideal for reaching the restaurants, beach and pool. Each time we entered the buffet we would be greeted by Nada who was always cheerful.The food in the buffet was ok we managed to find something at each meal for us which is rare as we have one plain only food eater and a vegetarian in our family. It would have been helpful if there was a label indicating the suitable for vegetarians options though. When my husband was struggling to carry his plate and walk to our table one of the waiters would rush to help him even Yasser the manager helped him on many occasions and was very friendly and kind which we were grateful for as he was very busy every day checking that everything was perfect in all of the restaurants and bars. Thank you to Gerges too and shkran lak to Mostafa Salah for the Arabic lessons. We visited the Elia restaurant a couple of times the meals were very nice so thank you David for making our visits there so enjoyable. I couldn’t sleep very well because for some strange reason people in the rooms around us insisted on slamming their doors shut at all hours so I used to go to the beach early each day before breakfast,Taha and Muhammad would put up a couple of wind breaks around a pair of sun beds for me and I was able to lye in peace in the shade listening to the waves instead of the bang, bang, bang of the doors. There was never any trouble getting a sun bed at the beach throughout the day but it was January so I’m not sure what it would be like in summer. Similarly around the pool there were usually beds free throughout the day, the pool itself was nice and warm and we enjoyed sitting at one of the tables enjoying the view and having a drink at the pool bar. Unfortunately I managed to get a heat rash even though the temperature was only in the 70s I was chatting to Gomaa who works to keep the grounds looking so lovely and he advised me that the pharmacist across the road from the hotel would be able to help me and thankfully they did. We had three massages each at the spa during our stay the price was very reasonable, we also used the sauna and hot tub which was free. We used the gym which was well equipped and the staff helpful. We also enjoyed playing pool each day on one of the three pool tables at the hotel. A couple of days before we left we used the laundry offer Amear did a fantastic job our clothes were washed, ironed and folded so beautifully that we just put them straight into our cases. It was our first time at the Sunrise but now we know why so many people return here we had a wonderful time despite the door

It is perfect hotel, perfect beach, service and staff are very good , food is good

The room is great . And there are a lot of places you can find some fun in the hotel. The only thing I wanna complain is the reception. When you check in , they won't introduce you anything. Everything you have to ask yourself. And after I checked out I couldn't call a taxi and I asked the reception if they could help and they refused.

فندق جميل جدا في كل حاجة حلوة والمطاعم كويسة جدا والاكل في تنوع مستمر وادرة على أعلى مستوى والمدير العام محترم جدا والاصطاف جميل ومبتسم باستمرار اسعتونا في المكان الجميل بصراحة اجازة جميلة جدا واحسن مافيها الابتسامة وبحب اشكر ٤ اسماء بجدا ناس محترمة جدا الاستاز عبدين والاستاز أحمد فاروق والاستاز عبدالعزيز والاستاز خيري والاستاز محمد علاء بجدا ونعمة الأصدقاء الجمال شكرا إدارة فندق برميزا