Cari Hotel dengan Infinity Pools di Phuket

"The facilities of this hotel are fantastic and the location is good for the market and water park. However, the service was really disappointing. Upon arrival, we were told we were upgraded from a studio to a one bed which sounded great. However, the only difference between the rooms was an additional privacy screen which was stiff and difficult to move as well as being covered in smears and dirty. When we booked the hotel we were excited about the amenities including the free fitness classes. The QR code to book this took me to a link to pay for them so I messaged reception on the WhatsApp which they had informed could be used for “any questions”. The reception couldn’t help and didn’t give any advice other than go to the gym - we were on our way out and the class was at 9am the next day so we ran up there. There were no staff in the gym and the restaurant staff also couldnt advise as to where the staff were. We then walked down to reception for advice again - they told us go to the gym, we said we had done this and they then said wait until the class and just show up as they didn’t know the process to book. As a hotel that advertised the fascilities and gym classes it’s quite shocking that the reception wouldn’t be able to advise on the booking system - it genuinely felt like they didn’t want to help. Given the class was at 9am I didn’t want to just turn up in case there wasn’t space. After 10 mins back and forth they conceded and radio up to the gym and ask a staff member to be there. We then go up there again and the gym staff member ALSO didn’t know the proper booking process. Eventually they took our email addresses to add us to the list. This took an unnecessarily long time with a lot of run around and staff that really didn’t want to help us/know the internal processes - these are things I would expect any hotel staff to know as a minimum. We were originally looking at coming back to stay for a month or so in their apartments as the price is great however, the poor service and lack of knowledge of processes has meant that this hotel has lost a potential repeat customer."

"This was my second stay at the resort, and it exceeded my expectations once again. I would like to express my deepest appreciation to Osama, whose professionalism, kindness, and genuine helpfulness truly made a difference. He took the time to guide us through all the resort’s facilities, pointed us to halal food options at the restaurant, and recommended exciting activities and attractions in Phuket that enriched our trip. His warm attitude and constant readiness to assist left a remarkable impression. I am also grateful to Ms. Porn for her cooperation and generosity in allowing us a late check-out without any extra charge, which made our departure seamless and stress-free. A sincere thank you as well to Mr. Mark, the manager, for his continuous dedication and close attention to ensuring the highest standards of service. The efforts of the entire team are the reason I chose to return for a second stay — and why I look forward to coming back again and again"

"There are quite a few distinctive restaurants nearby where you can enjoy authentic Thai cuisine. I personally prefer dining in the area, though prices do vary, so it's necessary to compare and choose on your own."

"Absolutely amazing place, Kartoon and the staff were great and super helpful. The room had a clothes line, umbrella and washing machine which was awesome. Only downside is the place is at the top of a hill and pillows were a bit hard but would definitely come back again!"

"we stayed at this hotel for 5 nights and would definitely come back again! we loved the comfort, the cleanliness, the staff and the service. the food and drinks were exceptionally delicious! the rooftop pool is the gem of this hotel 💎 the staff was friendly, helpful and polite. furthermore we have booked a candlelight dinner at the hotel and were absolutely delighted! the presentation of the dishes was beautiful, the taste great, the staff friendly and polite as always:) special thanks to Arm and Fluk who helped me and my husband have an incredible evening together 🤍"

"Love the location of this hotel as it is situated off the main road, which tends to be rather noisy with many tourists from evening to night. You definitely can have a good night sleep in this hotel. The front desk staffs are very helpful and polite too. Even though it is located off the main road, it is still very convenient to move around. Just a 7 minutes walk from the left side of the hotel entrance will take you to the main road and a 2 minutes walk from the right side will bring you to a small night market where it is quieter, easier to find a seating place and not that hot. The weather during end March is very hot and humid during the day, at night it is better, not so hot but still humid. We love this place, will definitely consider staying here again if we are coming back to Kata/Karon area in Phuket. A suggestion for the hotel management to consider, can you install a ceiling fan or wall fan at the balcony. We love sitting there in the morning for a cup of coffee and at night when we are back from dinner/supper with a nice cold drink or beer. This will definitely help to keep guests cool during the hot months in Phuket."

"Very happy with my stay. The room had everything I needed and it was great to have a balcony with a view of the mountains and surrounding areas in Phuket. Easy convenience to nearby shops and walking distance to Jungceylon and other areas. The rooftop pool was great and maybe a lounge or two more would be great. I loved that they had a cafe up there too. The staff were so lovely and sweet and I would happily stay here again."

"Hotel ini agak letih dan kotor di tempat-tempat. Pembersihannya baik, kakitangannya sopan. Sarapan pagi lazat dan pelbagai. Kami tinggal di bilik biasa, saya tidak tahu apa yang ada di dalam vila. Wilayahnya padat dan hijau. Mereka menawarkan kelas induk memasak dengan bayaran berasingan (2000 baht, saya rasa). Gimnasium kelihatan seperti gudang dan tidak berfungsi. Tiada sauna atau pawagam terbuka seperti dalam foto sama ada(( Terdapat banyak kafe dan rumah urut di sekitar. Kami pergi dengan kereta ke Nai Harn dan menyukainya."

"The rooms are spotless, exactly as presented. The maids are excellent. The cortiard type grounds are beautifully maintained and the koy karps in the pond and artificial stream under the room's balconies just underscores the Chinese influence, to whom the hotel mainly caters to. Breakfast if tasty but mainly oriented onto the Chinese clients. Location is perfect for Rawai and is very close to the pier from where most of the south-bound boat trips depart from. The pier is also right next to the famous Rawai Seafood Market, where I enjoyed several excellent meals. Would stay here again anytime."

"Stayed here the second time. Place is always clean and smell great . staff is very helpful and always greet you. 5min to Patong beach and there is 7-11 right opposite. They provide free parking too."