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In the heart of Richmond Heights, MainStay Suites St. Louis - Galleria is within a 5-minute drive of Saint Louis Galleria Mall and Forest Park. This hotel is 3.3 mi (5.3 km) from Washington University in St. Louis and 3.6 mi (5.7 km) from St. Louis Zoo.Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a fireplace in the lobby.Grab a bite from the grocery/convenience store serving guests of MainStay Suites St. Louis - Galleria.Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Make yourself at home in one of the 152 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and complimentary newspapers.

First the positives - the staff was very nice and the breakfast was okay. Now the rest of it. My room was not cleaned the entire time I was there. Apparently, even if you want your bed made, you must request it each day. It was written on one of the many pieces of paper they gave me and I missed it - my bad. Now, let's talk about the rooms. This was one of the worst rooms I've ever been in. I had booked a queen room and when I checked in, I was told I was upgraded to a king suite. They put me in a king handicapped room. It had a bathroom, a bed, 2 nightstands, a dresser and a chair. There was no table and there was no desk. I had to work while I was there and had no place to put my computer. Necessity is the mother of invention so I ended up putting my computer on the ironing board which I set-up next the only chair in the room. Speaking of work, the internet was down all of one of the days I was there. Additionally, at least one of the elevators wasn't working every day. I used the pool and it was very unpleasant. It looked like it hadn't been updated in decades and most of the tile trim was missing. The ”beach towels” they provided were more like hand towels. I would not recommend this hotel to anyone - ever again. Stay away - far away.

Inginkan percutian hujung minggu dan ia adalah sempurna. Kakitangan yang sangat mesra, pancuran mandian adalah salah satu perkara kegemaran saya mengenainya, ia berada di lokasi utama. Satu-satunya perkara yang Dayton nilaikan lima bintang ialah sarapan pagi, dengan wabak yang kami fahami Buffay tidak tersedia, tetapi sarapan guni yang mereka sediakan ialah pisang dan muffin pisang, tiada minuman, bijirin, tiada yang lain. Selain daripada itu kami sangat menikmati diri kami sendiri.

At check in we were told that, in order to receive standard housekeeping services, we needed to explicitly request daily cleaning (”because COVID”). We confirmed that yes, we wanted our 2 rooms cleaned daily. We were out of our rooms the next morning until 10PM, at which time we returned to find that our rooms were not cleaned. When we brought the matter to the front desk clerk, she adopted a petulant attitude and told us that the rooms were not cleaned because there was a ”do not disturb sign” on both rooms' doors. Both of us knew that this was not true, but the statement did its job insomuch as it allowed the desk clerk to avoid accountability and get back to scrolling TikTok. I asked that she confirm our that our housekeeping request was in place for the next night and she mumbled confirmation. As we walked out the next morning we saw the housekeeper in the hallway and asked that our room be cleaned. She said that she would do so. We also stopped at the front desk and confirmed that our room would be cleaned that day. Upon returning that night we found our rooms in the same condition we left them in the morning. I realize that there was a time before we all learned about the airborne nature of COVID transmission that it made sense to be cautious and minimize the chance of infection by minimizing the possibility of contact. Given the benefit of a few years of data and common sense, that time ended years ago. Hotels know that, and we as guests know that, yet some properties continue to leverage the 2020 COVID pandemic as an excuse to provide less/fewer services. That's shameful. I suggest that Drury and other value hotels stop presenting a diminished service offering to their guests under the guise of non-sensical and out-of-date health protocols while giving their employees a pass on doing their jobs.

Perkhidmatan ini hebat, lokasinya adalah utama, betul-betul bersebelahan dengan segala-galanya, sangat bersih, saya suka ketuhar yang memberikan rasa seperti bersahaja. Satu-satunya kelemahan ialah sarapan pagi yang termasuk dalam harga, kerana kami memahami gaya Buffay tidak akan tersedia dengan wabak itu, tetapi kami menerima bagel oren tanpa bijirin tanpa minuman dan yogurt. Selain daripada itu semuanya hebatDan saya pasti akan mengesyorkan kepada sesiapa sahaja

Our family getaway to StL went great with this hotel. It was clean, the staff was super friendly and the continental breakfast was honestly one of the better ones I've experienced. The general location is good for local attractions like the Magic House and the Zoo. But, the exact location is a little odd to find at 1st, but once you do it gets oretty easy to navigate. For meals there's a good mix of local flavor and national chains.

設施：乾淨清爽 衛生：十分乾淨 環境：清靜 服務：熱情周到 停車本來是按天收費的，前台小姐姐也沒收。道路兩旁不要停，早上8點前必須開走

This is a beautiful hotel in a great location if you are looking to go to a Cardinals game, the zoo, or other downtown attractions. The area it sits in has multiple options for fast food or sit down dining. The Galleria mall is minutes away. The hotel staff was very friendly. There is a great sitting area outside with chairs and a fire pit. The rooms are modern and clean. The bathrooms are fantastic with awesome showers. I would request a room that does not face the freeway as you can hear traffic. It’s not as bad as I thought it would be however you can hear sirens and very fast cars in the middle of the night. There is not free breakfast or coffee in the lobby and the breakfast is overpriced for what you get. However there are many options nearby. There is a Starbucks in the lobby and one across the parking lot. This is why I gave four instead of five stars. We stay in this area every year and we will come back.

Location was great, room was surprisingly smaller than expected after staying at other Le Meridien locations around the world, but still comfortable. Service was wonderful. Food and beverage specifically were great throughout the morning and night.

我感覺非常好，服務也特別好。工作人員特別熱情，當你需要任何幫助他們都會幫你解決。在前台還可以幫你照顧小寵物。我特別喜歡他們一樓的bar，晚上坐在街邊看着外麪的街景，非常的舒適。