PPengguna TetamuThe place itself was quite clean and in a nice location. The only problem with the place is it’s impossible to contact any staff. They have no front desk, and even though they have a “direct line” at the entrance of the hotel, no one picks up even during their working hours.
The WiFi in my room broken down after the first night of my stay, I tried to contact the hotel staff through phone call, email etc but received no response from them, the issue persisted until the end of my trip, rendering me unable to access the internet.
Luckily trip.com was responsive and gave me a reasonable compensation for the additional costs I incurred in order to access the internet.
In short, the hotel is decent if you don’t run into any problems and don’t require any contact with their staff, otherwise I’d suggest you stay at somewhere with actual working staffs!
Tunjuk Lagi