Hotel berhampiran Lyceum, Alexandria

Wonderful stylish hotel with a great location- close to the free bus service whixh can get you to the metro to go to DC. The area itself is very nice with a great vibe and good food option. The restaraunt within the hotel is great too, the Kiln- excellent for breakfast or dinner. The staff are very helpful and are quick to resolve any issues. I stayed for 5 nights and hsd an exceptional exeprience all in all- I felaly do rate this place as full marks.

Hmmm.this is my second time going to this hotel, I loved it the first time but not this time. Everything about this hotel is really nice, the place neat and staff are all nice. But the problem is I parked my CAR at the parking lot of the hotel and woke up in the morning to find all my car tires were stolen. I mean all four tires of my care were gone.the crops were called and that was it.No body from the hotel even called to check on us or said anything. The manager was not around and I left a message that he should called me and up till now no one has called. I don't think I will ever go to this hotel again even though it a nice place I don't like the way my situation was handle..

Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!

호텔은 그야말로 모든 면애서 최고입니다. 킹스트리트 올드타운역 바로 앞에 위치하고 있어서 열차를 이용하여 어디든지 갈 수 있는 접근성 또한 최적의 위치입니다. 그만한 가격에 그만한 위치 그만한 품질을 찾기 어려울 정도로 최고의 호텔입니다. 다시 머물고 싶습니다. 기억하겠습니다.

優質 ，服務一流，房間乾淨 近機場 大推的飯店， 床也很舒服！ 價格不錯。 對面有高爾夫練習場，有打球的朋友 可以 推

Nice breakfast, very nice location. Had a wonderful experience at this hotel.

Good hospitality

I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!

The hotel locates in the city center of Alexandria and provides good service. But the hotel is already outdated, and the room facilities are mediocre.

We loved our stay at this hotel! We would recommend this hotel to anyone and the front desk people were very helpful and recommended us to several bars and restaurants in the area