Hotel berhampiran Nro 11 Park, Lima

Late arrival . There was help in getting some food and the owner made sure that the taxi came in time for my morning flight. It was fairly close to the airport. There was no breakfast provided. The room was clean and the shower worked with hot and clod wate

We arrived in Lima at 1:30 AM and needed to stay at a hotel near the airport as we were planning to fly to Cusco within 12 hours upon arrival. The hotel provided us a shuttle that picked us up from the airport to the hotel. Cost was only 30 soles (less than $10 USD). The room was spacious and had the essentials that we need in a hotel. I did wake up at 6 in the morning hearing a rooster. I'll be honest, the hotel is in Callao, which is not the nicest area of Lima. In the morning when we checked out, we wanted to uber to Plaza de Armas de Lima area. Our hotel front office ambassador was so kind - she waited outside the hotel with us to make sure we were protected and constantly checked my phone to ensure we were getting into the correct Uber. Unfortunately, I don't speak Spanish but I understood her gestures when she was saying that my phone could be snatched. I wish I got her name. When we got back to the hotel to go to the airport, our hotel manager held our luggage in a locked room and yet again stayed with us outside for our uber to the airport. For an affordable hotel near the airport, Padama Hotel was definitely a great pick for us.

酒店接機在到達處TAXI365，等待十分鐘，有人帶着去找接機巴士。酒店就在機場對面，環境不太好。進酒店了，就不出來了。在酒店餐廳吃簡餐。 客房不小，但是窗户很小，衞生間也不大。 凌晨兩點半退房，前台服務員，行李員，司機，餐廳都有人值班，不用叫早。真是不錯。 相比市區酒店，這個酒店的價格有些高了。

The location is very good just next to airport. It is very convenient if you have a early flight. It is just 2 minutes walk from hotel to airport. Service is also good.

This is my second use of Hotel Diamond. In my first review I regarded it as ”exceptional,” and there is no change in that evaluation! Another great stay. Since my 2021 visit, they have opened up a breakfast buffet on the fourth floor (complimentary). It's excellent. And the view . . . the only place I know of where you can get a glimpse of two grand colonial courtyards (of convents/monasteries), along with a wonderful cluster of colonial church domes. Just a great hotel--friendly staff, efficient and well-cared for, updated rooms, superb location. A winner of winners!

This is not a 5 star hotel experience. Clearly the rooms need some modernisation. There is for example only fans and no temperature control air con. Our bedroom only had one bedside table. When we changed rooms things didn’t work and we had to get them fixed. However staff were very helpful. The bed was comfortable and there was a good sized wardrobe and shower. We had lounge access which was a much smaller area than we are used to and served a very limited food and beverage selection, however Oscar was a great host and did everything possible to make our experience better. We went to the gym but a lot of the equipment was faulty. It is limited but one treadmill out of the three had a non functioning ramp. All of the cross trainers were not working properly. We also had a meal in the restaurant which was average but again friendly staff. Thank you also to Clara who realised our experience had not been great.

The hotel itself is not 7 stars, but it is the people who work there who makes it such a nice place. Didn’t have a bad experience here, my wife and I happened to be in Peru for a funeral and I had a health issue due to the emotional stress. Santiago from the reception was prompt to call the ambulance and they could fix the situation. Also when friends and family came to visit, I befriended waiter Carlos Abanto, very good guy, he deserves all the compliments, super professional. Because of people like them I plan to come back. Also Zarai Chileno (waitress) was nice and Jose the guy who used to clean my room. With this staff and location I assure you a lot of returning business and many good years to come. Thanks Dazzel in San Isidro!

We had stayed at another Hilton the previous time we came to Lima, but after staying at the Double Tree, we will only return to this hotel. The location is perfect, the hotel is beautiful, and it has a full gym you can use that provides you with water and a towel when you go. And what really sold it for us was the outstanding customer service. Everyone was incredible, but three people went above and beyond for us. Angel from the hotel restaurant provided top-notch service every morning to us. Also, Alondra from the front desk spent so much time with us, helping us set up our tours to ensure we had a fantastic time. She always had a smile on her face and we never felt like she was bothered by us. On the contrary, she was always happy to help and willing to go the extra mile to provide excellent customer service. Also, the person that provided service to our room was terrific (unfortunately, I can’t remember his name). Every day he wanted to make sure we had what we needed. We had an amazing experience and we will be coming back to this hotel over and over again as long as we continue to get the same experience.

Summary: a very good hotel that gets its core mission right, with minor room for improvement to get a perfect score next time. The good: Staff: all staff I encountered from security at the front door to the check-in and restaurant/bar staff were excellent. All FOH staff spoke good to excellent English. A special thanks to Diego at the front desk for being especially friendly and going above and beyond to help me manage multiple reservations I had booked for this property, allowing me to stay in my original room and not have to check out and back in. Thanks also to Henry from the bar/restaurant for his warm and friendly service that made me feel especially welcome and valued. The room: what a fantastic room. Hotel is relatively new and as you’d expect the room is modern, with a seperate desk space for working and plentiful AC and USB charging points for your devices. A very modern bathroom with high pressure rainfall shower and seperate toilet behind a floor to ceiling frosted door. Food/drink: food and drink was excellent, plenty of local and western choices. Not local or authentic by any means but the ‘Texas Burger’ and ‘BBQ Wings’ wouldn’t be out of place at any high quality US diner. Location: hotel is in a safe, quiet pocket of Miraflores within walking distance to the beach, Kennedy park, Lacomar mall and Barranco. There are bus stops nearby if you wish to go to the Lima historic centre. The bad: The bedding: this seems like such an oversight, but the bedding was terrible. Tiny small pillows that are reminiscent of the ones you get given on airplanes and a scratchy blanket that brought back memories from school camp. This seems like an easy one to fix. Noisy: half way through my stay I got some noisy neighbours in the next room and you could hear their conversations clear as day through the wall. So be aware so this may be an issue. Fortunately in my case they went quiet at night time and my sleep wasn’t impacted. Smoking: while this is a smoke free property, the smoking area is right by the front door so you often have to walk through a plume of smoke to enter the property. Please consider moving the smoking area to the other side of the driveway. Conclusion: A very good hotel. If I return to Limq, this would likely be my first choice. This property is better than many Hilton (main brand) I’ve stayed at.