Hotel berhampiran Modified Social Benches, London

The location is great with walking distance to famous streets such as Regent St and Oxford St. My wife and I have run to Buckingham Palace and even the other side of Thames River, such as Tate Modern museum. Other all, I like the good service and the location the best

The room was basic but adequate. I don’t think there are renovations being done at the moment (June 2024) but we were on the top floor and in an old style room. I was generally clean but dirty marks on the pillows. The bathroom however, was really smelly and not pleasant to use. Top floor not for those with vertigo!! That said it was a great location and staff were lovely. I expect the renovated rooms will be lovely (and more pricey). Value for money in the room we had was good.

It was our anniversary. While we enjoyed the amenities, the room service left much to be desired. Had to ring more than 6 times to get the in room breakfast we had booked the night before - very annoying. Also had to ring several times to get bottled water sent up to us. Like I said, room service left much to be desired. But other than that, everything else was fantastic. When the breakfast FINALLY arrived, it was good, so I give them that.

Only 1 - 2 min walk from Russell Square Underground station. Comfortable bed and room is ok to fit in 2 adults and 1 kid. However there were insufficient room for us to open our luggage. We had to open the luggage one after one to take out our clothes. No drinking water was provided hence we had to buy from convenience store and carried back to hotel. Good thing is Tesco is only opposite the underground station. Wish to suggest to provide adequate trainings to front desk staff. When we checked in we were informed that our booking was canceled. (I have fully paid for the room upon booking) I showed to the staff the booking details but she still insisted our booking has been canceled, instead she asked me to call to the agent and get the agent to contact the hotel. I had no choice but to “follow her instructions” to do so. After 10 min trying to contact the agent (due to different time zone), the front desk staff called me “madam” many times from her counter (it was about 300m away and I was not aware that she was calling me), and told me that she has found my booking. When I asked the reason why initially the booking was canceled but now it was found, she did not answer me but to pass me the room key. After checked in to the room, noticed that both the lamps near the bed were not functioning and we called to front desk (only 1 light in front of the washroom was working). We were informed that the one who is able to fix it has left and we had to wait till the next morning to get the lamps fixed. Eventually they sent us a table lamp for that night.

Stayed a couple of nights on a weekend break, No complaints but a couple of suggestions : Could do with air con, room was very warm Would prefer proper shower rather than over bath. Breakfast was excellent and great friendly staff.

Dari segi asrama, perkhidmatannya bagus. Bilik bersih, dengan cadar, sarung bantal dan sarung selimut disediakan. Akan ada sedikit bunyi pada waktu malam, tetapi ia tidak terlalu banyak untuk diterima. Lokasinya adalah kira-kira 8 minit berjalan kaki ke stesen kereta api bawah tanah, yang ok dan mudah.

Very clean, comfortable, and check in and check out very efficient. It would have been nice to have been able to have a proper dinner at the hotel. Nonetheless, I would definitely stay here again as we enjoyed the Thai restaurant just across the road.

Stayed for a night and got an amazing room! Very spacious and comfortable, im extremely grateful! Definitely will be back! Complete amenities and a great view too! The shower was lovely, fully functional and detachable. I had a massive view, and a double bed. Breakfast was an option but and seemed lovely but I didn’t try it as I was there briefly.

Fantastic place to stay if looking for budget option solo or as a couple in London. Very comfortable, modern, clean rooms. Very good WiFi, excellent staff (Vineet and Deep extremely helpful lovely and accommodating). Rooms are obviously small as this is a capsule hotel but really great experience if you’re looking for somewhere to lay your head when in London.

Stayed here for one night, amazing staff, brilliant spacious room. If you have Hilton account then they will give you a room upgrade depending on your status. I also got a free breakfast and warm cookies on arrival. The breakfast is a buffet style and was amazing. Room has a coffee machine which was a big plus! Perfect location for London City Airport or the close by entertainment/ business areas (Excel and Canary Warf)