Hotel Preferred di Madrid

Super great hotel to stay. Very nice smile at the front desk and concierge. MO is still my favorest stay choice with no doubt.

The hotel is in a very central location at Gran Via (main shopping street). Metro station is just a few meters away. The staff is very friendly and the rooms are quite big. There is also a nice rooftop bar with good cocktails. Due to the location the hotel is great for a weekend trip to Madrid. I would definitely stay there again.

I have stayed in many hostels before but at TOC it was the first time I stayed in a shared room ( female only). I was a bit worried as I didn't know what to expect but it turned out great. The hostel is awesome, has friendly staff and is the most modern hostel I have ever stayed in. The rooms were quite nicely soundproofed as you couldn't hear much from the hallways as it is usual for other hostels. In my 6 bed female room, we had 2 toilets, 2 sinks, and 2 showers - it was enough. :) I will be coming back, definitely!

Hotel Villa Real is my go to hotel whenever I am in Madrid. It is centrally located, close to the museums, Retiro Park, Sol and Plaza Mayor. The service at the hotel is superior. The rooms are good size and very clean. The breakfasts are worth paying extra for. One of my favorite hotels in the world

酒店設施完善～服務周到～親切熱情～ 值得提的是洗護用品：歐舒丹的～yyds 服務人員還貼心的夜床服務並送上歐舒丹的護手霜～很不錯～ 房間有贈送免費的礦泉水～ 唯一不足就是從酒店出來通往路邊的街道一股尿騷味…十分噁心～（酒店大門在巷子裏面）

Being a full-time traveler who has visited more than 200 countries and territories over the last 14 years I have stayed in countless hotels around the world. Occasionally, my brother, who has epilepsy, joins me when there’s no one else to look after him. During these trips, there have been challenging moments when he had seizures. Typically, hotel staff assist by calling paramedics, but the staff at Hotel Chamartin the One have been exceptional. Special mention to receptionist Lara and her manager Oscar who personally checked on us in our room, brought us water, and even provided medicine for the wound my brother sustained from a fall during a seizure. Both of them were simply amazing. THANK once again Lara and Oscar. This hotel will undoubtedly be my first choice if visit Madrid again

In fact, we decided to cancel our Booking reservation, because. even paying the extra amount due to a reservation with no charge cancelation: 1. Just received a message (*1) stating that my Credit Card was going to be debited for ”one night stay” ; this today, April, for a reservation in November ; reason invoked: they have to assure that the client will pay., and this through Booking.... 2. Answered, imediatly, that I dont authorize any debits on my Credit Card ; received a message with a printscreen saying that they were intitled to do it: NOT TRUE To make it short, after being in 42 countries, 3 continents, more than 400 cities, and I lost count in how many Hotels I ve been..., I m simply astonished how an Hotel in Spain, allows itself these pratices....; Besides violating the rules of Booking (I guaranteed a payment of refundable with an extra fee, with my Credit Card)they lyie about being entitled of doing it (the printscreen doesnt match my reservation) I´m Economist, so, I do understand that these procedures are, a cheap way (% interest..) to finance themselves with customer´s money ; What I really dont understand is how Booking allows it...... This message was, also, sent to BOOKING and VISA ; (*) message transcription; The following preauthorization transaction was made at The Central House Madrid Lavapiés. Property The Central House Madrid Lavapiés Payment card Visa ****7896 Date 15/04/2024 21:58:25 Amount €89,86 Identifier pi_3P5vfZLPwwCp2e3P02gmsrGy Please note that the above transaction is not an actual charge, but just a temporary holding of the funds. We would like to remind you that flexibles rates will be automatically charged on the arrival day. Kind regards, The Central House Madrid Lavapiés

The front desk staff was the most professional and helpful I have ever encountered. Mostly the guy that works between 3:00 PM-11:00 PM. He gave me great tips for the purpose of my travel and great recommendations for affordable food and great local parties and bars to hang out, with this he made my stay in Madrid amazing. He might be even be the manager bu the way he handles the fast pace environment of a downtown hotel. Congratulations to the hotel for the great staff. The room and bathroom was nice and the requirements were meet whenever was needed. The only thing i would improve might be the bed mattress. It feels a little outdated since it is jot very confortable to sleep, not bad but not great.