Hotel berhampiran King Fahd Extension, Makkah

Wow! What a hotel! It exceeded my expectations by far and I really enjoyed every moment of it. The service is amazing, especially Mr. Muhammad, what a kind and gentle man. He happened to check us in and check us out. As soon as you enter the hotel the wonderful smell hits you. The decor is out of this world. The calm earthy colors, the subtle bling in between everything is well thought of. The complimentary elements in the hotel i enjoyed as well. Good quality coffee, plenty of towels, of diff sorts and sizes, a beautiful view! The shuttle busses were very frequent, most I waited was 2 minutes probably, but almost in all cases I didn't have to wait. All doors are opened for you and they make you feel like royalty. Breakfast was also a variety of good food. I will definitely visit again. It was cheaper than the hotels nearby.. Last I will say is Allaahuma baarik!

Hotel itu sendiri cantik dan katilnya sangat selesa ditambah lokasinya berhampiran dengan Masjidil Haram dan boleh diakses dengan perkhidmatan ulang-alik bas percuma yang beroperasi setiap 10 minit. Satu-satunya kelemahan adalah sarapan pagi, ia mempunyai sangat sedikit item dan ia adalah sama untuk semua hari kami tinggal ditambah beberapa makanan tidak segar. Nasihat saya kepada pengembara masa depan adalah untuk tidak memasukkan sarapan pagi dalam pakej anda dan hanya membeli dari pusat membeli-belah berhampiran. Anda akan menyimpan dan boleh memilih.

The hotel is a good one clean affordable, but they don’t have a restaurant and you have to go near Haram to get food. Also the hotel in high mountain. There are golf cars, but you will have to wait for them and you have to request a car sometimes. 

It is my first time to have a short stay in this hotel. It was a very good experience from the start of my journey at the reception desk with Mr. “saif” and his warm welcome and continuous smile, through the wide, clean room with its new furniture and many facilities, the good service of the house keeper “Samy”, passing by the most decent, supportive, and helpful restaurant manager; Mr. “Taher”; and his professional team, and ending at the reception desk again with the warm “see you again” from Mr. Abd AlRahman. From my point of view, except for the fact that the hotel is far from “Haram”, it is one of the best hotels in Makkah.

This is my 6 time in this hotel but this time I have decided to not comeback to this hotel again just because of the receptionist rude behaviour. The Girl Receptionist khan one of the rudest people I have met in my life. I arrived at the hotel little early around 5am and I told them I am going to perform umrah and I will comeback around 12pm to hotel and I am with 1 years old infant please let me check in. In the morning they told me that the room will be ready by 10 am so no need to be worried. After performing the umrah I went to the hotel at 12pm and I asked for the room but the receptionist khan is speak very rudely with me and told me to cancel my booking and leave the hotel or wait for 4 hours. I told her in the morning I was told the room will be ready by 10am but she didn’t replied back. I was very shocked that they are giving room other people but not me and when I ask for refund she said no refund so I now I don’t have any option and just I have to wait. I wait for two hours and then finally I got chance to meet with Hotel Manager Mr Eda maybe mistake in name but he is bald and he finally help us to check in. Now I want to ask questions why so rude people on Reception ? Why she is not letting me to go room when there is other people are going ? My family is suffering from all this and my child is sleeping in Reception lounge sofa.

We stayed at the hotel for 12 amazing days. The staffs were very welcoming and always attentive to our needs. The receptionists are always here to help with any of your issues. Be it laundry, housekeeping, payment, anything. Aadil from housekeeping did great cleaning jobs throughout our stay. Regular free shuttle to Masjid Al Haram really enhances your visit for swalat or even shopping etc. Note that you can wash your clothes and sun dry it on the roof. Bring your own cords. A big THANK YOU to the management. Really helped! Food snacks and drinks is now available from room service Note: register yourself on Accor App to benefit from discount on your hotel stay payments. I think 5%. Thank you Ibis Styles team for making our first Umrah memorable.

Clean, comfy, the bed is amazing Only shuttle bus drop off area is quite distance. But for the price its understandable. For Breakfast they dont have enough manning. The hotel guests behaving like ********. Stealing foods, breads etc, and fooda and drinks spill everywhere. Not nice atmostphere there. But the food are nice and tasty.

We booked with al hidaya towers. The location was far but good shuttle service compensated for it as it was round the clock. Room service and cleaning services were remarkable. Rooms were clean and neat. Daily housekeeping services were provided. Hotel staff including reception staff and Mr Waseem and Mr Aziz were very good and professional. Overall the stay was good. I will highly recommend it to others and will come to stay again. It was good experience.

I had come to this place several times and it is a goodplace and price also edp.through trip.com My notice was in 2 points 1 it is the 1st time for me sine many years to book without breakfast because the breakfast in the last time wasno so good like past times athough accepted and in general good 2.is the most important through over 11 years in makka hotels is the 1st time fo me to dicovet that the basin of water in the bathroom is completely plugged and i failed to relieve it and i discvover it late after 1 am bcause i checked in in at 7 pm and goto sleep untilmy wife and children came ahter midnight fron Alharam and was difficult for me tocall for repair at this late time and my family in the roon i tried next day to tell them because i love this hotel but the female employee didnot ask me as usual abouf any complain ... I would like also to mention to 2 positive points 1.the man employee in check in was very helpful and rapid 2.the park for cars was my 1st experience because outside the hospitali is very crowded now and although not so wide and croweded also i succed to find a place for my car and itwas a goofd experience In general it osgood hotel esp.for price...and has a small bus every hour for alharam and wide clean rooms and deserve to be repeated