Hotel berhampiran Princess Sheikha Mosque, Makkah

Hotel yang sangat bagus, hotel terbaik di makkah, hanya 5 minit ke Haram Sharif, sarapan adalah 10 daripada 10, kakitangan adalah 10 daripada 10, daftar masuk dan keluar adalah ekspres, akses pusat membeli-belah melalui lif hotel. Di dalam menara jam

Segala-galanya sangat baik kecuali makanan yang dibentangkan untuk sarapan pagi. Kami tinggal di sini 2 tahun yang lalu dan makanan masih sama. Lebih baik jika pihak hotel boleh memperbaikinya.

Ok, first I don't believe this to be a 5 stars level but more an entry-level 4 stars, the 5 stars is probably there to justify the expensive price. if you're an Accor member you'll definitely feel the difference. Pros: - very close to masjid and Kaaba - room cleaning is done very well everyday. - the Kaaba view (but have to pay extra for it) Cons: - horrible check-in and checkout experiences: very long process: putting only 2 people at reception at Peak hours of checking (considering the big size of the hotel) is unprofessional. At checkout, had to get stamp a paper to get my luggage from the concierge, but nobody from reception and concierge desk wanted to sign it (each one says it the other one who had to sign it), had to pressure them to get it sign 🤦. - bathroom is very small for a ”5 star hotels” (see pictures) - breakfast & donner quality is good but definitely not a 5 stars level and organisation must be reviewed (e.g. putting only 1 omelette stand corner at breakfast where hundreds of people come in the morning leading to a long queue) Will I book it again? It depends, only if I want the Kaaba view, otherwise I will double check the other similar hotels at same distance to masjid (e.g. InterContinental) or if their pricing is competitive.

Two nights stay was just great; attentive but not intrusive staff made the difference. Miss Nehal and her colleagues at the reception, management and restaurants are among the best Marriot brands staff I have ever seen. Arrived too early for the usual check in but was treated in the best way with minimum waiting and an upgrade. The location near the HARAM is just great and the view from the 21st floor restaurant is awesome Wide variety of delicious food at breakfast and dinner time with highly courteous staff and good looking smiling faces every where . Some facelift is needed in the rooms though Thank you all Dr A Hawwari Titanium member

Umrah trip with family Mar 2023 Went there for Umra trip with family we were bit confused while booking this hotel since it is located a bit away from Haram (1.5kms), however, they have shuttle service with good reviews 1. Hotel is super nice, new and very clean. Checkin was super quick although we had two rooms and were given on seperate floors as they didnt had two rooms on the same floor. 2. Rooms were good clean and tidy on check-in. They provided all basic amenities like iron, iron board, safe, etc. However, the rooms service was an issue and i had to complain and ask the counter to get the room cleaned after requesting the staff for couple of time. 3. Shuttle service was superb. Evertime there is a shuttle standing at the enterence leaving in approx 20 to 30 mins. Drop off point is the bus station behind clock tower with hardly few minutes walk to the Haram. 4. Even if you use Taxi it usually charges 15 riyals during normal timings and max 20 riyals during rush hours. We mostly used taxi service which was also very convinient. 5. Hotel location is very peaceful, you can find few restaurants nearby and baqalas for basic requirements.

This is my 6 time in this hotel but this time I have decided to not comeback to this hotel again just because of the receptionist rude behaviour. The Girl Receptionist khan one of the rudest people I have met in my life. I arrived at the hotel little early around 5am and I told them I am going to perform umrah and I will comeback around 12pm to hotel and I am with 1 years old infant please let me check in. In the morning they told me that the room will be ready by 10 am so no need to be worried. After performing the umrah I went to the hotel at 12pm and I asked for the room but the receptionist khan is speak very rudely with me and told me to cancel my booking and leave the hotel or wait for 4 hours. I told her in the morning I was told the room will be ready by 10am but she didn’t replied back. I was very shocked that they are giving room other people but not me and when I ask for refund she said no refund so I now I don’t have any option and just I have to wait. I wait for two hours and then finally I got chance to meet with Hotel Manager Mr Eda maybe mistake in name but he is bald and he finally help us to check in. Now I want to ask questions why so rude people on Reception ? Why she is not letting me to go room when there is other people are going ? My family is suffering from all this and my child is sleeping in Reception lounge sofa.

Le Meridien tower is the best hotel in Makkah . The manager Ahmed Shaker is very hospitable and kind person.I stay 4 times in Le Meridien. Tower no 4 , Tower no 5 and Tower no 8. all towers are good. Managment. Service anf price all excellent. Hotel rooms , bath rooms and kitchen big and clean When i come Makkah i will stay in le meridien LE MERIDIEN IS EXCELLENT

We stayed at the hotel for 12 amazing days. The staffs were very welcoming and always attentive to our needs. The receptionists are always here to help with any of your issues. Be it laundry, housekeeping, payment, anything. Aadil from housekeeping did great cleaning jobs throughout our stay. Regular free shuttle to Masjid Al Haram really enhances your visit for swalat or even shopping etc. Note that you can wash your clothes and sun dry it on the roof. Bring your own cords. A big THANK YOU to the management. Really helped! Food snacks and drinks is now available from room service Note: register yourself on Accor App to benefit from discount on your hotel stay payments. I think 5%. Thank you Ibis Styles team for making our first Umrah memorable.

*************,Semua baik baik saja

حجزت الفندق لإقامة الوالد والوالدة خلال أدائهم العمرة في شهر رمضان .. وتركتهم في الفندق بمفردهم لمدة 5 أيام .. وكان مستوى التعاون من قبل فريق العمل داخل الفندق أكثر من رائع. وأخص بالشكر الأخوة المسؤولين عن المطاعم والأستاذ رضا شعبان مدير الأغذية والمشروبات بالفندق على تعاونه الدائم معهم هو وفريق عمله المميزين. تجربة جعلت الفندق اختيار الأول دائما عند زيارة مكة. شكراً لكم