Hotel berhampiran St. John Bosco Parish Church - Tondo, Manila City (Archdiocese of Manila), Manila

I got to stay here because I'm ordered to follow protocol entering the country. I have to be quarantined for couple of days. However, I encountered couple of issues that I think I need to address with. 1. When my flight was cancelled I wasn't given the opportunity to reschedule my date of arrival. Imagine how exhausting it is after a long flight to call agency after agency to get another connecting flights. I had to call to reschedule/cancel swab testing coz of the cancelled flight. I had to call the hotel in manila (RedDoorz near Quiapo Church) to bypass and to consider rescheduling the date of my arrival because it was so hard to get connected with an agent over the phone but it wasn't granted. So I ended up paying a night of a room without even staying in there. 2. The front desk who checked me in was rude, not even helpful at all. I asked her when I checked in if there's a WIFI. She said its in the back of my key. When I got to my room. I checked the back of my key. It's a combination of number. I know I'm not blind but it never goes through. I called her and she said that's the only password she could give me. I called her again in an hour and she keeps saying the same thing so I gave up since its 2 in the morning and I just decided to fix everything tomorrow when I wake up. 3. I called the front desk about the same issue from the evening. They said the WIFI password is only located at the back of my room key. And they said they will try to look for something else and will call me back. 2 hours passed nobody called me. I had to go downstairs regardless I'm on 'quarantine' because no one seems to be helpful at all. Caught them laughing and chitchatting in the lobby when I'm struggling to get access to WIFI to settle some things to do with appointments etc. A nice lady came to my room and help me access the WIFI. It was quick. I asked her how she did it, She said there's a different WIFI password the management just happen to change it long ago and the password at the back of my key is so outdated. So I was speechless. From the night to the afternoon I was told the same thing that it was just at the back of the key. 4. I noticed 2 small cockroaches in my room which I don't really find it disturbing but for a business a running a hotel its a big NO NO NO. 5. My second night was horrifying. I woke up in the middle of the night and felt something was crawling in my back. I was too tired and sleepy to care for it. About a couple of minutes my oranges that was just sitting in the table fell out from the plastic bag. I find it strange but I was damn tired. Later this morning I found out that there's a rat bite in my orange, my cheez whiz and even the soap that I placed in the bathroom sink had a bite on it. I called the FD and someone came in to my room. I was shocked to be asked by a guard to check if there's a visible hole anywhere in my room. He told me that how would a rat came in to my room when its all closed. I'm assuming he is not think

It was our 2nd time to book to this hotel. The room was spacious and clean but the view from our hotel room was a roof, though we could still see the harbour view from afar. I requested for a room with a view when I booked it but when we got there the room we got was not granted, According to the staff the hotel was fully booked. It was a great place.The ambience of the hotel lobby is warm, welcoming and festive.They served sumptuous breakfast buffet. The staff were very nice, very friendly and very accommodating. 😊

The place is pretty clean. Tha staffs and are very approachable and accommodating. I genuinely enjoyed my stay there.

Pretty much brand new hotel which represents outstanding budget value in location convenient for Trinoma and SM North malls. Staff are courteous and helpful, also good security from attentive and polite guards. Rooms and showers very compact, neat and clean. Beats the competition from Red Planet and Go Hotels. Also free onsite parking and good WiFi (although went down on one night we stayed there).

Kakitangan saya yang jauh dari rumah sangat mesra, sentiasa penginapan yang hebat, sangat bersih! sangat peramah! Dekat dengan semua dalam jarak berjalan kaki!

Tempah 5 bilik 1 bulan lebih awal, tetapi semasa daftar masuk hanya 3 yang tersedia... Dapat 1 bilik saya sekitar jam 2:40 petang dan yang lain 3:30 petang.. keluarga menunggu di lobi mengadu kepada saya, sedikit kecewa... Kakitangan yang bersih dan mesra.

My experience at ibis Styles Araneta was nothing short of delightful. The hotel exceeded our expectations in every aspect. The food was not only delicious but also served with flair, making every meal a memorable experience. The cleanliness of the amenities was impeccable, ensuring a comfortable and hygienic stay throughout. The location couldn't have been better, with easy access to shopping, dining, and entertainment options nearby. The staff went above and beyond to make us feel welcome and catered to all our needs with a smile. What truly set this hotel apart was its breathtaking view, which I enjoyed from our room and while dining. And let's not forget the charming ambiance of the restaurant and cafe – the perfect spots to unwind and indulge in some culinary delights. Overall, ibis Styles Araneta provided a perfect blend of comfort, convenience, and hospitality, making my stay truly unforgettable. We can't wait to return with our families!

We loved staying in this hotel! We'll definitely go back here! *They didn't ask for security deposit *We were given 4 - 350ml water bottles *Complimentary cake (by request) *Mini ref inside the room *Smoothest hotel check-out I've ever experienced! *Staffs are amazing! ❤️

We really enjoyed our stay. Everything was smooth. They helped us with the checking and very accommodating.

It was a quick stay but a lovely one. Didn't expect that the amenities are good. Best of all is their breakfast. I was initially thinking that food is typical hotel taste but my wife and I found it really tasty :)