Hotel berhampiran Eastern Reserve Dog Park, Melbourne

The place was comfortable but it does not clean the whole apartment during our stay.. you have to remind them if we can. Our sink was full of dirty cups and has to do ourselves when we return late. Apart from that, we have a pleasant stay..the staffs are very helpful.

Perfect location and nice staff. But that’s all. The room was completely different from the photos. There’s nothing like curtains to block the water from shower and the water just splashing around the toilet and the whole floor. If we knew this, we wouldn’t have booked this hotel. Location is perfect so I would recommend this hotel to people who don’t really care about shower.. Other rooms could be different and better than our room…

Very convenient, close to Victoria Market. Walkable to South cross station. Many shops nearby, 7/11 just down the street. There’s a Sarawak and Indonesia restaurant nearby within walking distance. Room was neat, but without any much necessities like toothbrush comb etc. Friendly staffs.. quiet place.

Asrama anak perempuan saya betul-betul bertentangan Walaupun ia adalah kawasan yang tidak bebas, anda boleh menaiki trem percuma hanya 400 meter dari perpustakaan Ia sangat mudah untuk menaiki trem atau berjalan ke mana-mana setiap hari. Saya menginap selama tiga malam dan menukar kepada dua jenis bilik. Bilik ini mempunyai dapur dan ruang tamu, sangat dekat dengan Pasar Wei Ma! Kelemahannya ialah tong sampah dan tuala mandi tidak ditukar sejak beberapa hari ini, tetapi kami tidak peduli, kami hanya boleh mengeringkan tuala mandi di balkoni .

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Lygon Lodge has always been my go to stay when in Melbourne. It has recently been sold and this was first stay since the sale. The new consortium have continued with the same warm welcome. Lovely reception staff. Improvements were noticeable. I like to stay in a particular room, and once again it felt familiar and comfortable. I have to commend the wonderful cleaning staff, each day they left my room spotlessly clean. Lygon Lodge is in a fabulous location. Close to everything the area has to offer, such as restaurants, cafes & bars, a fabulous arthouse theatre, and wonderful bookshop, amongst other fantastic shops. Public transport nearby. Lygon Lodge ticks all the boxes.

The Royal Hotel provides convenient access to Tullamarine Airport and Melbourne CBD. The accommodation varies in price according to demand, as is usual these days, but it is normally around $100 per night. The Nightcap Social club is exclusively for hotel guests. The Royal has been rejuvenated recently, it's a pleasant place to stay. By the way, the popular dining room serves good, no-nonsense food that is reasonably priced.

My wife and I operate a small coach tour company, and have done so for the last 28 years. We offer residents of Sydney, the Central Coast, the Southern Highlands, Canberra and Queanbeyan, the opportunity to travel on a variety of tours, ranging from four days to ten days in length, to different areas in Eastern Australia. Last week, a group of our passengers from these areas travelled on a seven-day tour to Victoria. During the tour, our passengers stayed for four nights at the Novotel Melbourne Preston. We certainly have no complaints or regrets about using this Hotel for our group’s stay! When I first contacted the Hotel in September 2023, about the possibility of using it for my tour group’s accommodation for this tour, my enquiry was treated with genuine enthusiasm. I was put through to the Sales Manager, Ms Michele Kerrigan. Michele was amazing to deal with. After a steady stream of telephone conversations and emails during the next few days, the accommodation was booked, and the menus for all the dinners during this stay were locked in. At some hotels we’ve used over the years, this process can take weeks, and it can be quite a frustrating experience. At this Hotel, it was the exact opposite. So, a huge ‘thank you’ to Michele, for making this all so easy for us as tour organisers! After all the arrangements we finalised, and the booking was locked in, Michele passed on our booking to the Sales Coordinator, Annalise Dimase. Once again, Annalise was an absolute delight to work with! Between the finalisation of the booking, and the date of the group’s arrival, we spoke many, many times on the phone, and exchanged many, many emails. In all my dealings with Annalise, she was professional, personable, helpful, patient, and attentive. On a few occasions, when Annalise was unavailable, I was transferred to Nada, another member of the Sales Team. Again, Nada was wonderful to work with. When our tour group arrived at the hotel, Michele, Nada, and Annalise were all there to greet the passengers. They were very impressed by the warm and friendly welcome offered to them by this team! Once inside the Hotel, this level of service was experienced in all sections. The reception staff, the housekeeping staff, the restaurant staff, the chef and kitchen staff were all friendly, welcoming, obliging, and helpful. We would have no hesitation in recommending this Hotel to any tour groups requiring accommodation in Melbourne. Judging by our experience, it would be difficult to surpass the level of attentiveness and friendliness offered by the management team and staff, the quality of service, the degree of comfort, and the attention to detail our group received during their stay. Thank you to all the team at the Novotel Melbourne Preston! We’ll be back!

We recently spent 2 nights here & booked via booking.com. The hotel stands out like a gold shimmery beacon in a flat landscape but there is no signage to indicate how to access the place. It’s mainly occupied by residents so isn’t like a conventional hotel - this isn’t obvious at booking. There is no contact number so after doing laps of the block I ran out to the front door to see a mobile number for the manager on duty. He opened the underground car park door & we parked. Then checked in where he told us that there was no parking associated with our booking. He ended up finding a spot 20 minutes later. The room was nice. New, clean & had everything you need. The indoor pool needs to be prebooked which wasn’t told to us and the reception hours were different to what the print out of information they gave us at check in. The area has plenty of Asian cuisine options and little else. Finding a coffee or a cafe for breakfast on the Saturday morning was impossible - there’s just nothing open (except maccas). Overall everything was just too difficult & not smooth. Last thing you want after traveling for 12 hours.

Loved this hotel. Right next to Doncaster shopping center (quality shopping without the pretentiousness of chadstone). Car parking available onsite (extra cost). Reception staff were lovely and so helpful, couldn’t do enough for their guests. Rooms were well appointed, beds and pillows were very comfortable. Rooms were clean. Housekeeping staff were great - warm and always spoke to everyone who walked past them. We did not have breakfast, but regretted that decision as we left the hotel for our pre-booked breakfast elsewhere. Restaurant looked fantastic (both for breakfast and dinner). Pool was a great size, and provided endless entertainment for our children. No view offered like chadstone hotel, but a much more family friendly pool. No spa unfortunately. Gym was great and right next door to the pool. Will definitely stay there again!