Popular Hotel Mercure di Melbourne

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Mercure North Melbourne

Mercure North Melbourne

3.7/5107 Ulasan
Staff were lovely and very knowledgeable. Check in was a breeze. The buffet breakfast was lovely also with a great selection. Unfortunately the room was a huge letdown. Didn’t feel clean, and there was a large amount of mould in the bathroom area. Showers were very temperamental. Walls were thin - we were woken by our neighbours making a lot of noise. And could generally hear the conversations from next door. Lifts didn’t appear to be reliable- instead we opted for the stairs. Car parking was ok - and we secured one undercover. The gate to enter the larger outdoor carpark was interesting, sometimes it worked - others it didn’t - and I witnessed the boom gate hitting several cars. They did have a funny system where we needed to deposit a coin to exit the carpark (coin available from hotel reception). Felt very much like an old motel type accommodation. Probably the most least appealing Accor hotel we have stayed in.
Mercure Melbourne Caroline Springs

Mercure Melbourne Caroline Springs

4.2/5106 Ulasan
Visited this hotel for 5 days second week of April, the check in was a bit vague with the reception laying more attention to the guest trying to get money to play the pokies than the actual check in process. Hence I wasn’t really indicated where the room was or how to head up to the elevators or presented with any of the other facilities of the hotel, until I asked of course. No complaints as the receptionist was adequate to the standard of the Australian hospitality service. Room was quite on the second floor and spacious but bed wasn’t very comfortable. Also the showers lack water pressure but this is very subjective. The restaurants are okay and they offer a variety of meals nevertheless no buffet breakfast but there are plenty of choices around the area too thst you can Uber in. The reason it gets 4 stars for me it’s because of the location which is convenient for me and it has the facilities I require during business travel. Overall a nice hotel and the rooms were dressed every day which is also a plus on this lack of service environment we live in today. Oh it also has free parking and I didn’t find it too noisy as other people have complained about.
Mercure Melbourne Doncaster

Mercure Melbourne Doncaster

4.7/564 Ulasan
My partner and I have stayed at Mercure Doncaster many times this year. My partner holds a Platinum Accor plus, each time we have stayed here the staff have been so knowledgeable of the loyalty program and welcome us as such. When ever available we are upgraded, which is always a nice suprise. This particular visit I went down stairs to the bar to use my complimentary drink vouchers and was pleasantly welcomed by the bartender, Jack. Jack was amazing, he k ew exactly what I could use with my voucher (which usually the staff are not). Jack was also so knowledgeable on the drinks at the bar. The hotel is lucky to have him as part of the team. Currently writing this while sitting in the nice bath in my room at the hotel
Mercure Pakenham

Mercure Pakenham

4.5/555 Ulasan
An overnight stay - very new, neat and clean. Little pricey for the location and compared to the other ”options” but then Pakenham needs such facilities and it was quiet and staff were all friendly and helpful. Would stay again if the need arises.
Mercure Melbourne Albert Park

Mercure Melbourne Albert Park

4.4/550 Ulasan
Overall I had a great stay at this hotel. I would especially like to thank Swasti for her help with the check in. She was very friendly and helpful. I want to thank Richard (concierge) for all his help, including booking the excursions and the extra good tips he gave. The advice / tips regarding public transport have also helped me a lot. In addition, he was just nice and friendly. I would like to thank Vivi (and her colleagues in the kitchen) for the excellent breakfast that I enjoyed every day. This was (one of) the best breakfasts I've had in all my years of travelling. Extensive choices and the hot food was actually warm. Unfortunately have I often experienced the breakfast differently (cold/not warm). Finally, I would like to thank Linda for helping me a lot with the situation that my neighbor was smoking in his room! She really took the time to listen to me.
Mercure Melbourne Therry Street

Mercure Melbourne Therry Street

4/599 Ulasan
CBD
Spent 10 nights here and I had a normal experience. Some things I noticed: Guest would come late at night and I would hear running sounds or heavy steps but I can still sleep because I’m a heavy sleeper. The pots and pans are old, I clean them every time I use and but they really could have given a proper srub? There were enough utensils, plates, pots and pans for us both. The cleaner was kind and would have came in to clean everyday and changed our towels too if I didn’t put the do not disturb sign, but I hope they vacuum under the bed cus …. Yeah It’s not the most hygienic place especially for the entrance and where it’s situated but it’s definitely cheaper than other options I found. I found the elevator card thing a bit frustrating - but one thing that did annoy me was when I left my power card on in the room because I put some meat in the fridge, but it was taken out after room service so my food went bad. Also there isn’t a view for my room. Excuse the pics quality cus I screenshot it from my video

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