Hotel terbaik di Mount Holly

Staff was very hey and friendly. Breakfast was delicious with many choices. We will come back!

Adalah hotel yang lebih baik daripada yang kami sangka mempunyai kolam renang! Sarapan percuma! TV kami tidak berfungsi di bilik pertama kami dan mereka menukar kami dan menaik taraf bilik kami tetapi sofa tarik keluar kami telah berjamur 😬 Meja penyambut tetamu adalah sangat bagus dan membantu walaupun!

We, but this hotel for the pool. But when we got there, the pool was closed. For renovation. We were told we could use a neighboring pool from another facility, but that pool with sub par.

My stay at the hotel was very comfortable but I was surprised to find that the hotel does not offer a complimentary bottle of water which I think is a must for a traveler coming from far off places. I have to go outside searching for a water bottle.

When I got here, there was no room for you guys. Is Megan on my name situation I was left in a bad situation.

The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

A stay at Tru by Hilton Gastonia places you in the heart of Gastonia, within a 5-minute drive of Eastridge Mall and Schiele Museum of Natural History. This hotel is 7.3 mi (11.7 km) from Belmont Abby College and 7.9 mi (12.7 km) from Belmont NC Historical Society Cultural and Heritage Learning Center.Take advantage of recreation opportunities including an indoor pool and a fitness center.Grab a bite from the snack bar/deli serving guests of Tru by Hilton Gastonia.Featured amenities include a 24-hour business center, multilingual staff, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 99 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

The room itself wasn’t bad. The TV had a couple issues but was fine otherwise. I was quite disappointed in the customer service after checking out. I stayed here with my friend for his birthday, so I brought his birthday gift (hand painted canvas that had a paper note/card tucked in the back) to the room to give to him. Unfortunately, it was left there when we checked out. I called the same day (yesterday) and was told they would talk to housekeeping and call me right back. Got no call. I called again this morning at 9:30 and got transferred to housekeeping. She said she had some items to go through and would call me back to let me know if she found it. Almost 5 hours pass by and nothing, so I called back and couldn’t get through to housekeeping. I talked to someone at the front desk, explaining that this was pretty important because I spent a lot of time on the gift and apologizing for being an inconvenience. The person acted irritated and very nonchalant and then put me on hold for nearly 30 minutes while “going to talk to housekeeping.” Also said “Well if it was on a piece of paper then they probably threw it away” even after I had previously said it was a CANVAS painting. After being on hold for so long, they came on the phone and said that they looked in the room and didn’t find anything. I asked if they had looked through the items that housekeeping mentioned before and received a rude, “Yeah that’s what I said, they looked everywhere and didn’t find anything.” I could feel them rolling their eyes through the phone. They didn’t apologize or anything of the sort at the end of the phone call, which was the least that could have been done. Very unprofessional and very bad customer service.

It was a nice and comfortable stay for the few days I needed. Thank you staff.

This was really good