Hotel 5 Bintang Terbaik di Munich

We had an absolutely wonderful time at Sofitel Munich. The room we were staying at 425 had a nice spacious room with many amenities. All the staff were very friendly especially Manager Mr. Umut was very accommodating and very helpful. He was always greeting us with a smile and took care of all our needs and requests. The bar was also very luxurious with many nice cocktails. We will miss Sofitel and will definitely come back next year!

Superb in all respects. A quiet and comfortable place to call your home base when visiting Munich. The facility itself is well thought out and supremely comfortable. The staff are numerous, friendly and very attentive. The room was tastefully decorated, the bed was uber comfortable...and a free well stocked refrigerator was a welcome suprise. The hotel ”rents” (at no added charge) bicycles, which are such a nice way of getting around in this bicycle friendly city. And last, but DEFINITELY not least - the breakfast (included in price of room) was the best breakfast my wife and I have ever had. I say this without any exaggeration. Thank you, Hotel Muenchen Palace!

It’s very good, but enough issues to knock a star off. Lots of good things - very clean, modern room. Great shower. Good lighting. Comfortable bed. Fabulous breakfast, with omelettes to order. Every sort of milk you could imagine (though except, oddly, we couldn’t find fresh - the one we thought was it was UHT!). Great gym on 14 floor. Internet lightning fast. The staff were friendly and gave you full attention when you were with them. Issues. Short staffed. On checkout, for example, only two staff, one of whom was on the phone … then the other could not get round an issue for a couple checking online, so had to be helped by the first. When a place is this swish, check in and out should be fast and slick. It wasn’t. Short staffed in the restaurant too: we’d booked a table but were ignored by the two staff who were covering the bar and the tables. A lot of tables and a long wait to be seated. Better training needed: at least greet and acknowledge the waiting guests. Restaurant food was ok. In the room: no access to the online hotel directory: reception didn’t really understand the problem and sent a spare remote up to us, then guessed maybe a software issue. No USB ports in the sockets, and none to loan (you could buy them apparently). (Tip: actually there there are two USB ports - on the back of the TV! They’re fiddly to reach but it can be done, and they charged a phone overnight).

The hotel is at the opposite of the main train HBF but depends with entrance you come out. We blessed that the breakfast provides Prosecco on Sat & Sun free flow from 6-11am. And of course wide spread of breakfast, mainly bread. We enjoyed our stay

旅途中最滿意的酒店，不小心打碎了一個玻璃杯，我們去前台報備，美女服務員還像我們致歉。早餐也非常美味，酸奶特別好喝。最驚喜的是就在購物街主幹道上，各種大牌雲集，購物超級方便

الفندق كان ممتاز جداً وتعامل الموظفين واستقبالهم لنا كان رائع، خدمونا في كل شي احتجناه، الغرفة جميلة و الإطالة جيدة و مكان الفندق جميل وهادئ بعيد عن ازعاج المدينة، الفندق يعتبر بعيد عن وسط المدينة ب ١٥ دقيقة تقريباً. الفطور كان عادي ولا يوجد فيه خيارات حق العرب لكن البدائل موجودة حوله من مقاهي و بقالات. استمتعنا بالتجربة.

I seldom give bad reviews to the service staff because no matter in which country the service staff is hard and will face a lot of unfriendly guests. But this time in Westin made me feel very bad. Total three days of breakfast, first day because I went with my dad and I could see well with my baby. The second day dad was too tired to join us. I was the only one to babysit a one year old baby. While I was ordering tea with the waitress, she accidentally knocked over the milk and spilled it all over the table. But the first thing I did was apologize to a lady server and assisted her in cleaning it up. Of course it was not clean as new. When we went back on the third day, an older male waiter came over to chastise us before we even sat down, presumably meaning that he had soiled the dining chairs yesterday and told us to sit in the baby chairs. I stated that there was no problem and apologized again. Surprisingly he shrugged it off and left without bringing me the baby chair and without serving me tea. You can imagine how embarrassed I was. The person who came to enjoy the service was scolded. That wasn't enough. This time I was with my dad and the baby wasn't creating extra trash and I could make sure the table was clean. The way normal polite people would bring it. The man ended up coming back to chant as we were leaving and kept saying we created trash.????? You didn't have a single crumb from your meal? If you don't want to serve customers, you have the option of changing jobs. Several other lady waiters were very friendly. What was a very good impression of the hotel was ruined by this one person. We will be going to Munich often but are not going to choose this hotel again. No one wants to be stared at by a mean person while eating breakfast.

Schönes Designer Hotel mit tollem Ambiente. Leider Rezeption nur ausreichend besetzt. Ansonsten gerne wieder.

We stayed at The Charles Hotel for 3 nights and had a great stay. The staff are so helpful and attentive. Breakfast is amazing-full buffet with options to order eggs etc. the Zuma pop up was a treat. So good as always at a zuma. The lobby bar was great for drinks, snacks, and we had lunch one day. Very quiet at night and a nice room and bathroom. A major US pop star was staying there, and you could hardly tell, bc they kept it all going smoothly without a big scene. Short walk to main train station. We would stay here again and again.

Service at Bayerischer Hof starts outside, when arriving by car: They take care of your luggage and take the keys to park your car. Reception is very friendly, helpful and effectively under the Corona-Regulations, to provide a good room for you. Breakfast is still good, but before Corona-Times it was definitely better. I only managed a Dinner at Trader Vic's, which is quite nice for tourists, but not the original food I know from Asia myself. The four days at the Bayerischer Hof were the most comfortable time I had this year. And now I plan to be back there in December - same hotel.