Hotel berhampiran Piazza Giovanni Leone, Naples

Siamo stati davvero felici di trascorrere una notte al Philip Royal B&B il 29 gennaio e se avessimo avuto la possibilità, avremmo volentieri prolungato il nostro soggiorno. La posizione di questo B&B, proprio di fronte alla stazione centrale di Napoli, è davvero comoda. Ci ha colpito particolarmente la cura con cui è gestito da personale altamente qualificato che dimostra una grande passione per il loro lavoro. La nostra camera, la numero 501, era semplicemente perfetta: spaziosa, impeccabilmente pulita e con una vista mozzafiato sul Vesuvio dal balcone. Inoltre, abbiamo apprezzato moltissimo la colazione deliziosa che ci è stata servita direttamente in camera. Vorremmo ringraziare di cuore Francesco e Arianna, che si sono dimostrati estremamente gentili e sempre sorridenti. Senza dubbio, rappresentano il punto di forza di questo B&B. Se ci sarà l'opportunità, torneremo sicuramente. Grazie di cuore ragazzi!

Sono stato più volte in questo B&B ed ogni volta sono stato benissimo. Stanze confortevoli ed accoglienti. La pulizia è ottima. Inoltre il B&B si trova a due passi dal centro storico. La ragazza alla reception è molto cordiale e parla benissimo l'inglese, sa indicarti le zone di Napoli da visitare e dove andare per pranzo e per cena. Consigliatissimo.

Stayed here for 5 nights and was pleasantly surprised. Great hotel, handy for the train station and metro system which we used every day to get around Naples. Had a nice modern room with a balcony. The road outside is very busy but the double glazed doors kept out all the noise. Staff couldn’t have been more helpful. Would definitely go back.

There is something smelly inside the room and the airconditioning is not that cold enough. Breakfast is lovely and satisfying. Good location. Cleanliness is just ok. Services as well is ok

If I could give this place a negative star rating I would. Do NOT stay at this place. It is a scam. We booked through lastminute.com looking forward to a short city break to naples/pompeii and it turned out to be the worst 3 nights of my life. Our check-in information mentioned we could get our room at 11am so, as we had an early morniny flight, got to the hotel just after 11 expecting our room to be ready. We were told to give them an hour. We returned just after 12 and were told it was still not ready and were guided upstairs after a further 45 minutes of waiting the room was finally ready and we were relieved! BUT this is where the hell started. We were taken outside of the hotel casablanca reception area to a separate “hotel” a 5 minute walk away called hotel siri. The area was a building site and the room looked like a bedsit. I kid you not, at this place I believe I could have contracted hepatitis. Understandably we complained informing the hotel this is not what we had booked and were taken back to the reception to speak to the “director”. When we got to the reception area we were met with 2 hostile people refusing to speak in English to us informing that they now could not speak English when they were conversing with us only a short while earlier. They then moved us into a room in the main Hotel Casablanca. However, we did not feel safe staying in this hotel and had to spend valuable time during our holiday finding a new accommodation that we could relax in. We are still awaiting information from lastminute.com and the so-called hotel on a a refund. Which after the shambolic service/attitude, dishonesty, lies and deceit we encountered during our first few moments in naples, we believe is entitled. I emplore you - DO NOT book this hotel. You will get scammed just like we did. Lastminute.com YOU must do something to stop this from happening. I expect to be hearing from you again to correct this. What was meant to be a relaxing, fun break turned out to be 3 nights in HELL.

Our second time of staying at this hotel. Some language difficulties otherwise service was great. Staffs are friendly and helpful. Breakfast was very good. Hotel is right on centre of town with easy access to everything. Will certainly seek to stay there when next we visit Naples.

San Michele is one of the cleanest relative inexpensive hotels where I've stayed (I've stayed in hundreds of different hotels in more than 40 countries just because of my work). By cleanliness I mean that, for example, the stone tile floor of the room was cleaned every day, and the bathroom was also spotless. The breakfast was reasonably rich in Italian terms. The location of the hotel is nice, in the Old Town (Centro Storico). The interior of the hotel is much neater than the facade looks.

La zona è un ottimo compromesso tra luoghi costosi e zone poco raccomandabili, letteralmente dieci minuti a piedi dalla stazione e mezz'oretta dal centro (noi siamo sempre andati a piedi senza problemi). Camera pulitissima, impeccabile, nuova e con tutto l'occorrente, direi anche silenziosa perche affacciava su un cortile interno . Carina la terrazza. Check in rapido e risposta molto celere al telefono quando siamo arrivati. Una menzione speciale per la signora che faceva le camere la mattina,perché è stata gentile, ci ha dato molti consigli ed è evidente il suo impeccabile lavoro. Super consigliato!

We have visited this hotel before, a few years ago, a lot has changed, it has been extended and has an extra pool to the rear, meaning there were two to choose from, both the pools were beautiful, we preferred the back pool as you didn't get the road noise, and sadly for two days this was not available to us as there was a private party one day and the next day was having a treatment of some sort, not terrible as we had use of the pool at the front, the staff are very friendly, parking was easy, the bar was relaxing, the room was comfortable, complete with very nice shampoo and gels etc, the mini bar was included and offered Coke, water and a couple of soft drinks, breakfast was nice, would have liked a toaster for the bread. A recommendation, the petrol station across the way has a great bar/coffee area, with lovely local snacks. Essenza Del Gusto restaurant a couple of minutes walk turning left out of the hotel is really excellent! Highly recommended if you are in the area.

The hotel was located close to beaches, local shops and restaurants. Hotel facilities also included a bar, restaurant, pool, hot tub and had ample onsite parking. The buffet breakfast had a good selection of hot and cold items, and also offered delicious freshly squeezed orange juice. The hotels room were a good size, the AC ran nice and cold (essential in the Neapolitan heat). The rooms were also spotlessly clean and comfortable. But, I would say what was really special about this hotel was the staff they were simply amazing, so friendly and helpful. Hotel Agora definitely had the family run feel with all the bells and whistles of a big chain hotel. I would say it is perfect for all groups families, couples and singles. I would absolutely go back!