Hotel berhampiran Miu Miu New York 57th St., New York

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

West Side YMCA is excellent for what it is! It’s a reasonably priced hostel in an amazing location. Right across the street from the west side of central park and a 5 min walk to the Columbus Circle subway station, which gives you access to various main train lines to the various neighborhoods and boroughs of NYC. You also get access to the pool and gym. My only gripe was with the cleanliness. The beds, sheets, and towels were clean (thank god), but the floor could have used a sweeping and a cleaning. Like I said, great for what it is. I’d definitely stay there again!

Hotel location is right at the heart of times square! Free internet comes with the room. They give you food and beverage credits that you can use at the 8f restaurant.

Hotel znajduje się zaledwie jedną przecznicę od Times Square a więc lokalizacja na 5*, jest to mały, pięciopiętrowy budynek nie posiadający windy, pokoje są małe, pokój deluxe trochę większy - w pokoju znajdziemy wygodne łóżko, miejsce na bagaż pod łóżkiem, łazienkę wraz z kosmetykami. W pokoju nie znajdziemy czajnika do kawy/herbaty, jednak w okolicy znajdziemy mnóstwo sklepów, restauracji. Nocowałem jedną noc, a więc było wszystko co mi potrzeba. Polecam!

Grande albergo nel cuore di Manhattan, all'incrocio tra 46esima e ottava. La zona, vista la prossimità a times square ed a Broadway, è sempre frequentata, anche la sera; ciò costituisce certamente una nota positiva. Disponibilità di numerose linee metropolitane a circa 3-400 metri. L'impressione generale della struttura è buona, forse non all'altezza di un quattro stelle quanto a dettagli, corridoi delle camere, pulizia (qualche macchia indesiderata e pelo/capello). La colazione, per quanto non di qualità indimenticabile, e varia e continuamente rifornita: il personale gestisce in modo efficace gli enormi flussi di ospiti, soprattutto dopo le ore 9.00. Conciergerie pronta a risolvere qualsiasi problematica. Se prenotato ad un prezzo inferiore o di poco superiore ai 300 dollari a notte, appare un'ottima soluzione.

Die Zimmer sind super sauber, aber leider extrem laut. Sowohl die Fenster sind ungedämmt und undicht, als auch die Zimmertüre. Die vorbeigehenden Menschen oder Duschen/TV aus anderen Zimmern sind so laut als stünden sie im Zimmer selber. Wir haben 7 Nächte wegen der Lautstärke nicht wirklich durchschlafen können. Das Personal wirkt desinteressiert. Die Toilette hat nicht funktioniert und wurde nur nach mehrfacher Nachfrage innerhalb von 12h wieder repariert. Nichtsdestotrotz extrem sauberes und modernes Hotel. Die Lage/Gegend wirkt auf den ersten Blick bedrohlich, wir haben uns aber zu keiner Zeit unsicher gefühlt. Nochmal würden wir aufgrund des Preises und der Lautstärke nicht nochmal buchen. Zur Metro sind es fussläufig ca 9 Minuten. Mit der F Linie kommt man schnell und einfach nach Midtown ohne umzusteigen.

I have never, ever stayed somewhere that remembers my name. Bella is one of the warmest people I know. She is the face of this hotel. I was also greeted by multiple team members asking how my stay was. Everyone was truly caring and waited for my answer, ready to fix anything or just lightly chat about me moving my Son to NYC. The area seems sketchy but everyone keeps to themselves. Close to subway and fairly quiet compared to other areas. The room was very clean and fresh. Beds could use warmer blankets. We found street parking for our car. You really do not need a car here!

Mengapa mata untuk pesanan 3,700 hanya 270? Pesanan lain bernilai beberapa ratus yuan mempunyai 400+ mata? Cara yang paling mudah untuk hotel ini adalah untuk pergi ke Staten Island Pier Anda boleh menaiki feri percuma ke pulau dalam masa 3 minit berjalan kaki Anda juga boleh mengambil gambar Patung Dewi, tetapi feri itu juga sangat besar. Anda boleh membawanya ke mana sahaja anda mahu, dan ia bertolak setiap setengah jam. Harga hotel juga adalah yang paling kos efektif di Manhattan. Terdapat hanya dua lif di hotel, tetapi selagi anda mengelakkan waktu puncak, anda tidak perlu menunggu terlalu lama.

Saya tidak menjangkakan untuk menginap di hotel yang bagus pada harga yang murah. Ia benar-benar melebihi jangkaan saya. Ia mempunyai rasa hotel berbintang (banyak hotel dengan empat bintang ke atas memberi saya perasaan hotel ekspres domestik, tetapi yang ini mempunyai suasana hotel berbintang). Kemudahan: Kemudahan lengkap, penghawa dingin yang tenang Kebersihan: Kebersihan sangat baik, dan lobi mempunyai wangian Persekitaran: Persekitaran yang bagus Perkhidmatan: sangat baik